Coordinator II - Digital Printing Production

NOTE: The Pay Range referenced in this job announcement only applies to applicants who perform the job within the US and to applicants classified by CRS as International Assignees.  Staff hired on local payroll would follow the respective Country pay range.  Your recruiter can share more about the specific salary range for your anticipated work location during the candidate selection process.

Pay Range
$56,708 - $67,779 Annually

Job Summary

The Coordinator II, Digital Printing Production is responsible for producing high-quality printed materials and supporting the daily operation of the CRS Image Center. This hands-on role operates digital printing and finishing equipment and manages projects from file preparation and proofing through printing, finishing, packaging, and delivery. The position maintains quality standards throughout the production process while supporting scheduling, equipment maintenance, supply management, customer service, vendor coordination, and continuous improvement initiatives to ensure reliable and efficient print production.

Roles and Key Responsibilities 

Print Job Creation and Delivery

• Produce a wide range of printed materials, including reports, brochures, business cards, banners, photo books, fundraising materials, event collateral, and other print deliverables, using digital printing and finishing equipment while ensuring projects meet customer specifications, quality standards, and production deadlines.
• Prepare files for production by reviewing job requirements, creating proofs, verifying specifications, identifying potential issues, and making recommendations to ensure successful print outcomes.
• Operate digital print equipment to complete production runs while monitoring color consistency, image quality, registration, imposition, bleeds, and other critical print standards.
• Perform quality control throughout production and finishing processes, inspecting proofs and final output to ensure materials meet established quality expectations and customer requirements.
• Operate finishing and bindery equipment, including cutting, folding, coil binding, shrink wrapping, and related processes required to complete finished deliverables.
• Package, prepare, and distribute completed print materials, ensuring accurate and timely delivery to internal customers and external recipients.
• Track print projects from intake through completion, maintaining accurate production records and communicating effectively with customers, creative teams, vendors, and internal stakeholders to support efficient workflow and service delivery

Equipment Maintenance

• Maintain digital printing, large-format printing, and finishing equipment through routine cleaning, calibration, preventative maintenance, troubleshooting, and adherence to established operating procedures.
• Diagnose print quality and equipment issues, implement corrective actions when possible, and coordinate vendor service support when necessary to minimize downtime and maintain production schedules.
• Monitor and manage production resources, including paper, toner, substrates, and finishing supplies, to support uninterrupted operations and efficient service delivery.
• Maintain records related to equipment maintenance, inventory, service activities, and operational expenses to support accountability and business continuity.

Operational Support and Continuous Improvement

• Contribute to the efficient operation of the Image Center by balancing production priorities, responding to changing workload demands, and assisting with special projects and organizational initiatives as needed.
• Identify opportunities to improve print production workflows, equipment utilization, service delivery, and quality assurance processes to enhance operational effectiveness and customer satisfaction.
• Stay informed of developments in digital printing technologies, finishing equipment, software applications, and industry best practices to support continuous improvement and organizational needs. 

Knowledge Skills and Abilities

• Strong knowledge of print production processes, digital printing technologies, finishing methods, bindery operations, and quality assurance standards.
• Demonstrated experience producing printed materials in a digital production environment, including job setup, proofing, color management, finishing, and quality control.
• Strong technical aptitude for operating, maintaining, and troubleshooting digital print and finishing equipment.
• Proficiency with print production software and digital workflow tools, including Adobe Creative Cloud, Acrobat Pro, Fiery Command WorkStation, and related production applications.
• Strong understanding of production workflows, job tracking systems, scheduling methods, and operational procedures.
• Ability to evaluate production requirements, identify potential issues, and implement effective solutions to maintain quality and service standards.
• Effective analytical and problem-solving skills with the ability to make sound decisions and recommend process improvements.
• Strong customer service and interpersonal skills, with the ability to build productive relationships with clients, vendors, and cross-functional teams.
• Excellent verbal and written communication skills, including the ability to explain production requirements and provide guidance to customers and colleagues.
• Strong organizational skills and attention to detail, with the ability to maintain accurate production, inventory, and operational records.
• Ability to adapt to changing priorities and workload demands while maintaining quality, efficiency, and customer satisfaction. 

Required Languages: English is required.  

Travel: No travel required. 

Supervisory Responsibilities: No

Basic Qualifications

• Associate degree in relevant field or equivalent on the job experience.
• Minimum of 7 years experience in printing or related activities. 
• Minimum of 5years experience operating a 4-color digital printing press. 
• High degree of mechanical ability. 
• Digital press experience.

Preferred Qualifications

• Bachelor’s degree in relevant field.
• Adobe InDesign experience.
• Experience with the Canon imagePRESS v1000, HP 68900 DesignJet Color Ink-Jet Printer, or DUPLO cutter/folders.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

WHAT WE OFFER

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world. 

Pay Range: $56708 - $67779 Annually