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Huntington Bancshares

Banking services: personal, commercial, wealth management

Virtual Teller / ITM Specialist

Full-Time
No salary listed
Entry
Hoover, AL, USA
In Person
No H1B Sponsorship

About the job

Requirements
  • High School Diploma, GED, or equivalent education.
  • Strong customer service background.
Responsibilities
  • Accurately and efficiently process teller transactions via video through Interactive Teller Machines, including balance inquiries, transfers, deposits, loan payments, account research, and product information.
  • Process deposits, loan payments, withdrawals, account transfers, transaction verification, and discrepancy resolution using Interactive Teller Machines.
  • Present and explain HNB services and products and assist customers with their financial needs.
  • Answer customer questions and solve problems by listening, collecting data, securing answers, and reporting results to the inquiring party.
  • Perform file maintenance, including address changes, unlocking HNB Online Banking, and adjusting debit card limits.
  • Take ownership of customer interactions, including callbacks and extended research.
  • Complete compliance and training requirements offered to ITM Specialists.
  • Identify ways to streamline work processes and continuously improve the Interactive Teller Machine experience.
  • Represent HNB in a positive and professional manner.
  • Maintain the confidentiality of customer and other sensitive information.
  • Perform other assigned duties.
Desired Qualifications
  • Ability to excel in a fast-paced work environment while maintaining accuracy.
  • Exceptional time management skills.
  • Comfort on camera while maintaining a friendly and professional appearance.
  • Professional and courteous verbal and written communication skills.
  • Ability to remain calm during difficult situations.
  • Ability to communicate verbally through video.
  • Experience communicating via virtual technology such as Skype, FaceTime, and video conferencing.
  • Willingness to take initiative to achieve team goals and model a strong work ethic for others.
  • Ability to become a subject matter expert in digital delivery channels and discuss these channels with internal and external customers.
  • Ability to exercise good judgment and discretion when handling confidential account information.
  • Ability to effectively handle fluctuating work demands.

About the company

Huntington National Bank offers a broad set of financial services for individuals and businesses, including personal banking (checking, savings, credit cards, mortgages) and business banking for small to mid-sized firms and nonprofits, plus wealth management and insurance. Its products work through a mix of loans, mortgages, investment advisory, and card services, with customer access via branches, ATMs, and online/mobile banking. The bank differentiates itself by emphasizing long-term relationships and a comprehensive suite of personal, commercial, and wealth-management products supported by both physical locations and digital platforms. Its goal is to be a trusted, full-service financial partner that helps clients manage money, grow assets, and protect their financial well-being over time.

Company Size

10,001+

Company Stage

IPO

Headquarters

Columbus, Ohio

Founded

1866

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Simplify's Take

What believers are saying

  • September 2026 Charlotte expansion adds four floors, signaling growth across the Carolinas.
  • Huntington opened Mount Pleasant branch and plans roughly 55 Carolina branches.
  • Fee income growth outlook rose to about 32%, offsetting slower spread income.

What critics are saying

  • Huntington cut 2027 EPS to $1.75-$1.83, after deposit competition squeezed margins.
  • Commercial real estate paydowns doubled expectations in 2026, pressuring loan growth through 2027.
  • If deposits migrate to higher-yield competitors, Huntington's spread engine shrinks and franchise value erodes.

What makes Huntington Bancshares unique

  • Huntington runs over 1,400 branches across 21 states, with deep Ohio roots since 1866.
  • Brant Standridge now oversees revenue businesses after integrating Cadence and Veritex acquisitions.
  • Huntington fused marketing and digital products in 2026, pairing brand, AI, and digital assets.

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Benefits

Health Insurance

Wellness Program

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Flexible Work Hours

Company News

MarketScreener
Sep 30th, 2026
CTO Realty Growth closes $1B unsecured credit facility, extends debt maturities to 2029

CTO Realty Growth has closed a $1.0 billion unsecured credit facility, extending its debt maturity profile and increasing total commitments by $250 million. The Winter Park, Florida-based owner and operator of open-air shopping centres will use proceeds to repay outstanding borrowings under its previous $300 million revolving credit facility and two term loans. The new facility comprises a $400 million revolving credit facility due September 2030 and four term loans ranging from $150 million each, maturing between September 2029 and March 2032. The refinancing increases the company's weighted average debt maturity to 4.3 years from 1.6 years. Initial fixed interest rates on the term loans range from 3.4% to 5.3%, based on applied SOFR swaps. The facility was provided by a syndicate led by KeyBank National Association.

Beasley Media Group
Sep 28th, 2026
Metro Detroit residents can access free credit program with $750 grant.

Metro Detroit residents can access free credit program with $750 grant. Gesher Human Services teamed up with Huntington Bank. They're running a free virtual program for metro Detroit residents with credit scores at 600 or below. Finish the Home Credit Initiative,... Published Sep 28, 2026 12:16 PM EDT Gesher Human Services teamed up with Huntington Bank. They're running a free virtual program for metro Detroit residents with credit scores at 600 or below. Finish the Home Credit Initiative, and you get $750 to knock down debt. The 4-week program runs each Thursday in October. It starts on the 8th, then continues through the 15th, 22nd, and 29th. Sessions happen from noon to 1 p.m. All meetings are online. Detroit came in last among 182 U.S. cities when WalletHub checked credit scores. The city's average sits at 570, according to ClickOnDetroit. Chicago averages 630. Grand Rapids averages 634. That's a big difference showing just how far behind Detroit falls when compared to other cities nearby. The best possible credit score is 800. More people swipe credit cards now to cover bills as prices climb. This squeeze has driven many residents to seek help fixing their credit problems. Lower credit scores can impact interest rates, employment, insurance, and more. The program teaches how credit scores are calculated and what goes into them. Want in? Check the Gesher Human Services website. They've spent years helping families and individuals tackle money troubles. If spots fill up, they have a waiting list for the future.

PR Newswire
Sep 28th, 2026
Huntington Bank adds signage to Charlotte HQ, doubles office space to four floors

Huntington Bank is expanding its presence at its Charlotte regional headquarters and adding signage to the One South office tower. The bank will occupy the building's 39th and 40th floors, bringing its total to four full floors. The signage will be installed atop the 40-storey building at 101 S. Tryon St. in uptown Charlotte. The expansion will support several hundred colleagues across the greater Charlotte area. Huntington opened its regional headquarters at One South in 2023. The bank has been growing steadily in the Carolinas, having opened 14 full-service branches across 10 markets in the region, with approximately 55 branches planned total. The Columbus, Ohio-based bank is a $284 billion asset regional bank holding company operating over 1,400 branches in 21 states.

Huntington Bank
Sep 14th, 2026
Huntington Bank to relocate historic Downtown Columbus branch to new storefront at Broad and High.

Huntington Bank to relocate historic Downtown Columbus branch to new storefront at Broad and High. Move will maintain Huntington's longtime presence on Capitol Square and create a modern, accessible customer experience COLUMBUS, Ohio, Sept. 14, 2026 /PRNewswire/ - Huntington Bank today announced plans to relocate its historic downtown Columbus branch from its current space at 17 S. High St. to a new storefront within the same building. The move reinforces the bank's deep commitment to the downtown core and will enhance convenience and access for customers. The relocated branch will maintain Huntington's 160-year presence at the corner of Broad and High, and provide a refreshed, street-level banking environment designed to better serve customers, colleagues, nearby businesses, residents and visitors. The move is expected to be completed in summer 2027, and branch operations will continue in the historic branch until the new space opens. The Ohio State University Moritz College of Law will occupy the historic branch space as part of its relocation to 17 S. High St. Huntington previously sold the building to Downtown Columbus, Inc. The location places the college within walking distance of 80% of the flagship law firms that recruit from Moritz. "Huntington was founded in 1866 by P.W. Huntington at the corner of Broad and High. This move brings us even closer to the original headquarters location and positions us in a state-of-the-art facility," said Sue Zazon, Central Ohio Regional President for Huntington. "For more than a century, this branch has been part of downtown Columbus' story. This relocation allows us to honor that history while creating a modern, accessible experience for our customers. This move reflects our continued confidence in the future of downtown Columbus and our commitment as the hometown bank helping it thrive." Within the historic branch space, Moritz will construct a dedicated, permanent display to preserve and highlight the historic significance of the space and building, including P.W. Huntington's office, the teller line, clock and other important details of the room. "Moritz played a pivotal role in my professional journey, so it's especially exciting to see the law school move into a vibrant downtown location," said Marcy Hingst, General Counsel for Huntington. "Being immersed in the center of Columbus' legal and civic community will give students unparalleled access to the people, organizations and experiences that help shape successful careers. I look forward to meeting and engaging with students as they take advantage of all this new chapter has to offer." At the new storefront branch, customers will continue to have access to the same full range of personal and business banking services they rely on today, including trusted financial guidance from local bankers and Huntington's broader digital banking capabilities and branch network. As downtown Columbus continues to evolve, Huntington remains committed to maintaining a significant presence at its corporate headquarters within Huntington Center and supporting redevelopment opportunities that contribute to a vibrant downtown. Additional details on the opening date, branch hours and customer transition information will be shared closer to the move. Customers can continue to visit the existing downtown branch during regular business hours until the new storefront opens in summer 2027. About Huntington Huntington Bancshares Incorporated is a $284 billion asset regional bank holding company headquartered in Columbus, Ohio. A top 10 U.S. commercial bank, The Huntington National Bank and its affiliates provide consumers, small and middle-market businesses, corporations, municipalities, and other organizations with a comprehensive suite of banking, payments, wealth management, and risk management products and services. Founded in 1866, Huntington operates over 1,400 branches in 21 states, with certain businesses operating nationally. Visit Huntington.com for more information. SOURCE Huntington Bank Released September 14, 2026

Minichart
Sep 12th, 2026
Cardinal Infrastructure secures $250M delayed draw term loan and boosts revolving credit to $100M

Cardinal Infrastructure Group's construction subsidiary, Cardinal Civil Contracting, has secured a $250 million delayed draw term loan facility and expanded its revolving credit line from $75 million to $100 million through a Second Amendment to its Credit Agreement with Truist Bank. The delayed draw facility can be accessed in up to five separate advances over 18 months from the 10 September 2026 effective date. The amendment requires the borrower to maintain a Consolidated Total Net Leverage Ratio of no greater than 1.60 to 1.0 and Consolidated EBITDA of at least $125 million for the twelve months ended 30 June 2026. The expanded credit capacity provides Cardinal Infrastructure significant liquidity for potential acquisitions, project investments, or operational needs. The lending syndicate includes Truist Bank, First Horizon Bank, KeyBank, Regions Bank, and other financial institutions.