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TikTok

Short-form video platform with ads

Data Scientist - Post Purchase Experience

Data ScienceConfirmed live in the last 24 hours
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • At least 2 years of working experience in data science.
  • Proficiency in SQL, Python or R, and data visualization tools.
  • Expertise in at least one of advanced measurement (such as causal inference or systems with complex trade-offs), modeling, or optimization.

Responsibilities

  • Set up metrics to measure governance and experience operations, including risk, fraud and abuse management, and experiences from sellers, customers, and creators.
  • Scientifically justify post-purchase (aftersales) strategy and work with business teams to define short- and long-term goals.
  • Monitor key metric changes, investigate their causes, and promptly communicate key insights to business partners.
  • Proactively generate insights and data solutions to help business partners achieve business goals.
  • Integrate AI tools to optimize or redesign workflows and drive measurable impact.

Desired Qualifications

  • A Bachelor's degree or above, majoring in a quantitative field such as statistics.
  • E-commerce or online marketplace customer experience or post-purchase experience.
  • Ongoing AI skill development, such as prompt/context engineering or agent orchestration, and staying current with emerging AI technologies.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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