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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Retail SalesConfirmed live in the last 24 hours
Full-timeNorfolk, VA, USAIn-person

About the Job

Requirements

  • Working knowledge of automotive systems and diagnostic ability covering internal engines, suspension, brakes, electronics, and exhaust.
  • Ability to locate and stock parts; knowledge and skills in parts and automotive systems; and safety knowledge and skills.
  • Ability to operate inventory systems, store equipment, point-of-sale systems, and parts lookup systems.
  • ASE P2 certification or equivalent readiness; ASE certification is preferred but not required.
  • Ability to make advanced solution, project, and product-quality recommendations and to sell to commercial customers.
  • Ability to source parts from special order, FDO, second sources, and other suppliers.
  • Ability to multitask, stay organized, communicate effectively, listen, and solve problems.
  • Ability to speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute written, oral, or diagram-based instructions.
  • Successful completion of the Parts Knowledge Assessment.
  • Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
  • Effective use of Microsoft Word and Excel.
  • Understanding of commercial profitability, competition, market opportunities, customer prioritization, and pricing discounts for specific commercial customers.
  • Ability to work assorted days, evenings, and weekends as needed.
  • At least a high school diploma or GED.
  • At least three years of prior automotive parts experience is preferred.
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • Ability to meet the physical demands of predominantly walking or standing, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • Ability to meet the vision requirements of close vision, distance vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide commercial customers with a GAS2 selling experience.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for team members.
  • Collaborate with the General Manager on team members’ coaching and development needs.
  • Dispatch drivers to ensure timely, accurate deliveries and that delivery standards are met.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure appropriate driver coverage.
  • Support profitable growth of the commercial business through customer retention and growth.
  • Source parts from special order, FDO, second sources, and other suppliers.
  • Work primarily indoors and occasionally outdoors in varying weather conditions while performing tasks such as installing batteries and wiper blades.

Desired Qualifications

  • Spanish language ability is a plus.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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