IT Analyst - Marketing

Job Summary

The IT Analyst supports and improves Oil & Gas Marketing and Production Services solutions, partnering with business and IT teams to resolve issues and deliver application, reporting, and integration improvements. The role also drives support-process automation and collaborates with leadership on a business-aligned, reliable, and optimized technology roadmap. 

Duties and Responsibilities

• Supports Oil & Gas Marketing business solutions, including Crude and Natural Gas Marketing systems and related applications such as Allegro or other CTRM platforms. 
• Supports Production Services managing Water Contract Data and reporting. 
• Works with business users to understand needs, investigates system issues and data inconsistencies, determines root causes, and coordinates resolutions. 
• Defines and documents business and technical requirements and communicates them across IT teams to ensure solutions meet business expectations. 
• Coordinates with Integrations, Database Administration, Business Intelligence, and other IT resources on reporting, interfaces, data flows, and solution delivery. 
• Partners with Oil & Gas leadership and Marketing and Production Services stakeholders to understand priorities and help develop and maintain the technology roadmap for the Marketing application and data stack. 
• Assesses the technology stack for alignment, integration, supportability, duplication, risk, and opportunities to optimize; present practical recommendations and solution options. 
• Manages communications with software vendors so business and technical requirements, issues, testing, and deliverables are clearly documented and addressed. 
• Follows established project management delivery and change-management practices; supports user training and knowledge transfer. 
• Coordinates or supports vendor service reviews, contract amendments, invoice reviews, and legal or audit requirements relating to system data, as assigned. 

Skills and Competencies

• Strong SQL and data-analysis skills, including the ability to write queries and investigate data issues. 
• Strategic thinking and the ability to connect business needs, support insights, and technology capabilities to a practical roadmap. 
• Demonstrated ability to automate or streamline manual processes using scripting, workflow tools, integrations, reusable templates, or other practical approaches. 
• Experience with Cursor.AI or similar AI-capable platforms to drive productivity, accelerate analysis and development, and streamline support workflows. 
• Experience with BMC Helix or another IT service management/ticketing platform. 
• Working knowledge of IT change management, application maintenance, and controlled implementation practices. 
• Clear written and verbal communication skills, with the ability to build trust across technical and business teams. 
• Ability to manage competing priorities, organize work, and meet commitments in a dynamic environment. 
• Familiarity with additional Oil and Gas Marketing business processes is a plus. 

Required Qualifications

• High school diploma (or GED).
• Minimum five (5) years of experience in in systems analysis, application administration, IT support or related role.
• Strong SQL/Oracle skills, including writing queries.
• An acceptable pre-employment background and drug test.

Preferred Qualifications

• Experience in the oil and gas industry or another technical, data-intensive domain.
• Experience investigating data issues, identifying inconsistencies, and working with IT teams on integration or reporting solutions. 
• Experience working with business users and technical and non-technical resources to deliver successful project outcomes. 
• Experience with Allegro or another Marketing/CTRM application and Oil & Gas industry experience are preferred. 

Physical Requirements and Working Conditions

• Requires prolonged sitting, some bending and stooping.
• Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.

Continental Resources, Inc. provides equal employment opportunities and access for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, veteran status, or any other category protected by law.