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PM Pediatric Care

Specializes in pediatric urgent care services

Vice President and Head of Payer Strategy

Business OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA$220k - $275k

About the Job

Requirements

  • At least 10 years of experience in healthcare payer strategy, network contracting, or health plan partnerships with progressive responsibility.
  • At least 5 years in senior leadership roles with direct accountability for payer negotiations, contract performance, or network strategy.
  • A proven record of building and leveraging executive-level relationships with UnitedHealthcare, Aetna, Cigna, Anthem/BCBS, Humana, or equivalent Tier 1 payers.
  • Direct experience negotiating multi-million-dollar payer contracts with measurable results, such as rate improvements, contract wins, or revenue growth.
  • Experience in multi-site healthcare settings such as urgent care, behavioral health, outpatient specialty, or retail healthcare.
  • Multi-state contracting experience, including Medicaid managed care, telehealth reimbursement policies, and regional BCBS plans.
  • Provider credentialing expertise, including CAQH, payer enrollment processes, and multi-state licensure requirements.
  • Strong financial modeling skills, including contract rate analysis, market benchmarking, revenue impact modeling, and value-based care financial risk assessment.
  • Comfort with payer analytics, claims data, utilization reports, and contract performance dashboards.
  • P&L orientation and demonstrated ability to translate payer strategy into revenue growth, margin improvement, and payer mix optimization.
  • Experience designing or negotiating value-based arrangements, such as shared savings, bundled payments, quality incentives, outcomes-based contracts, or population health models.
  • Familiarity with clinical quality metrics, including HEDIS, NCQA, patient satisfaction, clinical outcomes, and cost-effectiveness.
  • Experience in strategic partnership development beyond traditional contracting, including SDOH collaborations, pilot programs, and innovation initiatives.
  • Ability to build credibility with payer C-suites, internal executives, and board members.
  • Proven negotiation skills in complex, multi-party situations.
  • Strong written, verbal, and presentation skills for executive reporting and board-level updates.
  • Ability to lead cross-functionally across Operations, Clinical, Finance, and RCM without direct authority.

Responsibilities

  • Own strategic relationships with Tier 1 payers, including UnitedHealthcare, Aetna, Cigna, Anthem/BCBS, and Humana, and serve as executive liaison to payer leadership at the C-suite and senior VP levels.
  • Negotiate multi-year rate renewals, expand geographic coverage, and improve contract terms, including facility fees, after-hours differentials, and coding and billing policies.
  • Lead escalation management by resolving contract disputes, addressing network adequacy issues, and navigating audit and compliance challenges.
  • Translate clinical quality, patient satisfaction, and cost-effectiveness into compelling payer value propositions.
  • Analyze rate structures, benchmark against the market, and identify opportunities for rate improvement.
  • Align contract strategy with operational footprint, utilization patterns, and market expansion plans in partnership with SVP Urgent Care Operations.
  • Accelerate behavioral health payer contracting in New York, New Jersey, and Florida, and lead payer entry into six or more new states over 24 months.
  • Negotiate rates, terms, and coverage policies that support financial sustainability, with a target of $200,000–$280,000 revenue per clinical FTE.
  • Lead payer credentialing and network inclusion strategy for therapists, psychiatrists, and psychiatric nurse practitioners across multiple states, and drive credentialing cycle time to under 45 days.
  • Navigate state-specific contracting landscapes, including Medicaid managed care, state employee health plans, regional commercial payers, and telehealth reimbursement policies.
  • Leverage urgent care relationships to unlock behavioral health contracting opportunities using an integrated care value proposition.
  • Design and execute a behavioral health payer entry playbook covering market landscaping, contract negotiation sequencing, credentialing project management, and post-contract optimization.
  • Evaluate and build value-based care partnerships, including shared savings, bundled payments, quality incentive programs, and outcomes-based contracts.
  • Lead strategic payer pilots, including integrated care models, SDOH collaborations, pediatric behavioral health integration, and alternative reimbursement models.
  • Design clinical-financial frameworks for value-based arrangements, including quality metrics, financial risk models, and performance monitoring.
  • Model upside and downside scenarios for value-based contracts in partnership with Finance and Clinical Leadership.
  • Position the organization for emerging payment models, including CMS Innovation Center initiatives, Medicaid value-based purchasing, and payer-provider SDOH collaborations.
  • Identify strategic payer partnership opportunities beyond traditional contracting, including data sharing, care coordination platforms, and referral network integrations.
  • Build payer performance dashboards tracking contract utilization, revenue per contract, payer mix, claims denial rates, and financial performance by payer.
  • Benchmark rates and contract terms against urgent care and behavioral health competitors.
  • Lead cross-functional payer governance in partnership with RCM, Finance, and Operations.
  • Develop negotiation playbooks, contract templates, and rate benchmarking tools to scale the payer strategy function.
  • Build and lead the payer strategy team as the organization scales, including future hires in payer contracting, credentialing, and analytics.
  • Drive $15 million–$25 million in cumulative revenue impact through contract optimization, new payer partnerships, and value-based upside.

Desired Qualifications

  • Prior experience in a hospital system or urgent care environment.
  • Urgent care contracting experience, including reimbursement models, facility fees, and coding and billing policies.
  • Behavioral health contracting experience, including therapist and psychiatrist reimbursement, telehealth policies, and outcomes-based contracting.
  • Pediatric healthcare experience, including pediatric care models, family-centered care, and pediatric quality metrics.
  • MBA, MHA, JD, or equivalent advanced degree in business, healthcare administration, or law.
  • Prior consulting experience at top-tier healthcare strategy firms such as McKinsey, Bain, BCG, Accenture, or Navigant/Guidehouse.
  • Former health plan experience at UnitedHealthcare, Aetna, Cigna, Anthem, Humana, or a regional health plan in network strategy, provider relations, or medical management.
  • CMS or state Medicaid experience, including Medicare Advantage, Medicaid managed care, or public payer programs.
  • Telehealth reimbursement expertise, including interstate contracting, evolving telehealth policies, and virtual care reimbursement.

About the Company

PM Pediatric Care

Specializes in pediatric urgent care services

PM Pediatric Care runs a network of pediatric urgent care clinics that operate year-round with extended hours to treat non-emergency pediatric illnesses and injuries outside regular pediatrician offices. Centers function like emergency departments with on-site digital X-ray and lab services, and they offer telemedicine, pediatric behavioral health, and school-based health programs. They focus exclusively on children—using pediatric specialists and child-specific equipment—to treat issues ranging from fractures to asthma, aiming to reduce unnecessary ER visits. Their goal is to provide accessible, high-quality acute pediatric care and related services across a growing network, expanding after-hours access and coordinating with primary care and hospitals.

Company size
1,001-5,000
Company stage
Series E
Total funding
$72.4M
Headquarters
Town of North Hempstead, New York
Founded
2005

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