HR Services & Solutions Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Build your HR career in a role where people, processes, and fresh ideas come together. Make an impact on the employee experience across key career moments, while developing practical expertise in HR systems and operations. Bring your curiosity, ideas, and drive to simplify processes and find smarter ways of working. Ready to make an impact while growing your HR expertise?

What you'll do:

• Create a seamless start and smooth transitions: Coordinate offers, pre-boarding, onboarding and transfers with timely, accurate processing, creating a welcoming experience for colleagues joining the firm or taking on new roles.

• Coordinate work pass administration: Manage work pass applications and cancellations in accordance with required timelines and applicable regulatory and company requirements.

• Maintain trusted employee information: Keep employee records accurate and up to date across HR systems and personnel files, maintaining data confidentiality, consistency, and integrity.

• Deliver responsive and reliable HR support: Process HR requests and day-to-day transactions accurately and within agreed timelines. Provide prompt, clear responses to employee queries on HR policies and processes, alongside administrative support that keeps HR operations running smoothly.

• Support the wider HR team: Provide additional support to other HR functions across the employee life cycle as needed, helping the wider team respond to operational priorities.

• Strengthen service delivery through collaboration: Work closely with Talent Acquisition, Hiring Manager, HR Specialist teams and employees to coordinate smooth, timely HR transactional services and a positive employee experience.

• Contribute to continuous improvement and HR projects: Partner with stakeholders to identify and implement improvements to HR processes and systems, streamlining and standardising service delivery. Participate in ad hoc HR projects as opportunities arise, bringing fresh ideas to improve how the team works.

About you

• Diploma or degree in any discipline. Fresh graduates are welcome to apply.

• Curious, adaptable, and keen to build a career in HR.

• Organised and attentive to detail, with the ability to manage multiple priorities in a fast-paced environment.

• Resourceful and solutions-oriented, with a willingness to ask questions, learn, and take initiative.

• A collaborative team player who communicates clearly and professionally, both verbally and in writing.

• Customer-focused, with a genuine interest in supporting colleagues and providing a reliable HR service.

• Able to handle sensitive employee information with care and discretion.

• Familiarity with Workday or other HR systems would be an advantage, but is not essential.

• Comfortable exploring digital and AI-enabled tools to improve efficiency, with an interest in contributing to HR technology and process-improvement initiatives.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Digital Tooling, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date