Director of Insurance Training and Development @ Virtus

Finance & Banking (1)

Virtus is an insurance brokerage and consulting firm built for today’s experience economy. We blend creativity with technology to bring a more streamlined, personalized, and human approach to insurance. This insulates our clients from the process, putting the focus back on their goals and growth strategy to unlock their full potential. Our industry specialization makes us different—we know the verticals we serve inside and out. We’re aligned by our values and fueled by an entrepreneurial spirit, giving us the grit to make your dreams a reality, no matter the challenge or task at hand.

Purpose:

To design, deliver, and continuously improve Virtus’ P&C technical training. This includes onboarding, coverage fundamentals, workflows, client servicing standards, and CE-accredited training to support employee licensing requirements.

Key Responsibilities:

• Curriculum Development – Build structured P&C training across lines including technical, functional, professional and emotional intelligence training

• Oversee the creation and delivery of engaging, high-impact training programs for Underwriting, Claims, Risk Management, and Customer Service– Facilitate in-person, virtual, and hybrid training

• CE Accreditation – Obtain KS & MO certification for Virtus to issue CE credits

• Onboarding Acceleration – Implement a standardized 90-day onboarding plan

• Evaluation & Metrics – Establish KPIs and metrics to evaluate training effectiveness, learner progress, and business impact

• Present findings and recommendations to executive leadership

• Cross-Functional Partnership – Ensure training aligns with agency workflows

• Continuous Improvement – Update training as markets and regulations evolve, foster a culture of continuous improvement and learning within departments

• Ensure training programs comply with all regulatory and licensing requirements for P&C insurance across jurisdictions

• Stay informed of industry trends, regulatory changes, and emerging risks to adapt training accordingly

Required Experience:

• 8–10 years of experience in commercial insurance

• Proven expertise in multiple P&C lines

• Prior experience in curriculum design and facilitation

• Strong familiarity with state CE requirements

Required Licenses/Designations:

• Active P&C producer license (KS and MO preferred)

• CPCU, CIC, or equivalent designation required

• Experience with CE program design and approval preferred

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close and distance vision.

Travel:

20%

Why Virtus?

Virtus has a strong culture anchored by our Core Values: Better Tomorrow, Fearless Pursuit and One Virtus. This creates an environment of teamwork, excellence, and continuous improvement. Employees and their families enjoy great benefits and other progressive perks.

Virtus is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees– so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds, and identities. Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the recruitment process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.

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Director of Insurance Training and Development

Property & Casualty

Virtus

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