Support Team Assisted Response

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support.

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary:

The purpose of the Support Team Assisted Response (STAR) Program initial response van is to respond to low-risk behavioral health calls with an EMT/Paramedic and Behavioral Health Clinician to de-escalate and connect residents in distress with appropriate services, including wraparound services through the STAR community coalition following encounters with a STAR van. STAR vans provide a broad range of no-cost services such as providing information and referrals, crisis intervention, counseling, transportation, and social service needs. This role responds to Mental Health related 911 calls.

The objectives of the STAR Program are to:

• Increase connection to behavioral health services and community resources for those reached by STAR.
• Provide more appropriate response and reduce emergency calls to police, fire department, and EMS.
• Improve information sharing across systems and service providers involved in administering STAR.
• Increase partnerships with community organizations through collaboration via STAR Community Partner Network.

STAR Van Clinicians will:

• Provide de-escalation, connection, and system navigation for individuals, in the city and county of Denver, through triaged calls from the Public Safety non-emergency line or 911 Emergency Services.
• Assist in supporting the self identified needs of individuals served. This includes but is not limited to:
• Access to low barrier treatment options.
• Connection (or reconnection) to service providers or safe locations identified by the individual.
• Transport to identified supports as needed.
• Referral and connection to additional resources that can be utilized for support and system navigation post crisis provided through STAR community coalitions. 

Compensation & Benefits:

• Mental Health Therapist II (Masters): $31.25/hr (WellPower provides free licensure supervision)
• Licensed LPC/LMFT/LCSW (Crisis Services): $37.59
• Language Differential - $1 - $2.50/hr
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted pay rate represents the full hiring range. Offers will not exceed this range

Job Duties & Functions: 

• Develop crisis related safety plans. Be able to assess, or as for support in supporting, the need for emergency mental health holds. 
• Provide psychological consultation to STAR Van partner and/or other first responder as needed while responding to mental health related calls.
• Coordinate client's use of other WellPower programs and outside community resources.
• Coordinate medication/medicinal needs of clients with psychiatrists, nurses, and other medical sources as part of crisis resolution.
• Maintain accurate and timely clinical records consistent with WellPower standards.
• Participate in team/department meetings, in-services, and supervisory sessions as required.
• Assesses, monitors, and follows up with consumer’s ability to meet basic needs in moving toward recovery.
• Knowledge and understanding of trauma-informed care principles/practices.  
• Maintain a trauma informed environment of wellbeing.
• Perform other duties as assigned.
• May require occasional evening, or weekend hours depending on program and consumer needs.

Requirements & Qualifications: 

• Master’s Degree in psychology, social work, or other related human services degree.
• Current license as a LCSW/LPC/LMFT in the State of Colorado, or on licensure track.
• Experience in mental health or human services preferred.
• Must have a valid Colorado Driver’s license and a recent clean driving record.
• Ability to obtain and carry Business Use coverage on your auto policy (additional cost is reimbursed).    
• This position requires additional background checks through the Criminal Justice Information Services (CJIS) division to be cleared to work alongside law enforcement officers.  

Work Location: This is an on-site, field based position, that will take place in and around the Greater Denver Metro area.  

Shift/Hours: The team works three, twelve hour shifts, paid a full 40 hours per week. 10 AM to 10 PM rotating schedule below.

• Front half: Sunday- Wednesday, rotating days.
• Back Half: Wednesday – Saturday.

Physical Requirements: Ability to sit, stand, bend and reach, drive, operate standard office equipment such as phone, computer, facsimile, copier/printer, and other business machines. Occasional lifting up to 40 lbs.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice