Veterinary Discharge Coordinator

• $21- 24/hr

• Medical, Dental, Vision
• 401(k)
• Paid Time Off 
• CE Allowance + Free VetBloom (RACE-approved CE) access
• Veterinary Technician scholarship opportunities
• VTNE and/or license reimbursement
• Uniform allowance
• Employee pet discount
• Disability & Life Insurance

• Three 12-hour shifts or four 10-hour shifts
• Weekends and holidays as needed

• Facilitate clear, compassionate communication between hospital staff, pet owners, and referring primary veterinarians.
• Bridge interdepartmental communication between Emergency, Surgery, and other specialty services.
• Assist clinicians with client updates, consultations, and discharge instructions
• Guide clients through the discharge process, addressing questions during pickup and providing post-discharge follow-up to ensure a seamless transition to home care.
• Manage patient records and relay diagnostic findings, including laboratory, radiology, and ultrasound results.
• Conduct proactive client callbacks, routine follow-ups, and post-visit check-ins
• Prepare treatment estimates, coordinate billing inquiries, and perform hospital billing audits.
• Operate multi-line phone systems, oversee medical record-keeping, and handle daily office administration.
• Take initiative in a fast-paced clinical setting while delivering empathetic, attentive client and patient support.
• Maintain an organized workflow, a positive attitude, and professional conduct across all team and client interactions.
• Collaborate cross-functionally with doctors, veterinary technicians, and support staff to support hospital operations.

• High school diploma or equivalent 
• Basic math, reading, and writing skills
• Strong teamwork and communication skills
• Ability to work in a fast-paced veterinary environment

For more than 25 years, VVERC has been a trusted name in emergency care. Valley Veterinary Emergency & Referral Center was born from the vision of 19 local veterinarians and in April of 1998, our doors opened. 

We’re deeply committed to maintaining a healthy, respectful, and fun work environment, in partnership with the Ethos Community Team. Our culture is guided by our Team Agreements, which reflect how we show up for each other every day through daily check-ins, team reflections, and making space for self-care and recognition.