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Panera Bread

Fast-casual bakery, catering, delivery

Team Lead Manager in Charge - Team Lead - MIC

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeMorehead City, NC, USANo salary listedIn-person

About the Job

Requirements

  • You must have worked in a Panera bakery-cafe for at least 90 days.
  • You must be able to direct, motivate, coach, and train others in a fast-paced environment.
  • You must be certified in all positions on either the service or production track. The service track includes Coffee, Barista, Bakery Backer, Dining Room, and Cashier. The production track includes Prep, Soups, Salads/Hot Entrees, Sandwiches, and Consolidator.
  • You must be committed to food safety and health safety.
  • You must be at least 18 years old.
  • AOP approval is required.
  • You must complete the Certified Manager Program, including ServSafe; the requirements are the same as those for Team Managers.
  • You must have ServSafe certification or be able to pass.
  • You must submit to a background check and pass its requirements.

Responsibilities

  • Build a culture of Warmth, Belonging, Growth, and Trust.
  • Act as an ambassador of Panera's Guiding Values and Behaviors: warmth for guests; bold thoughts and brave actions; ownership and initiative; winning together; inspiring and celebrating; and respect for others.
  • Ensure extraordinary guest experiences.
  • Ensure customers are delighted by the quality of the food, service, staff, and safety measures.
  • Build engaging relationships that lead to long-term, loyal customers.
  • Help the bakery-cafe grow and succeed.
  • Coach and motivate the team to exceed bakery-cafe goals for sales, speed of service, order accuracy, and cafe health.
  • Train the team on food safety standards and ensure those standards are maintained.
  • Lead, manage, and develop associates.
  • Provide ongoing training and development, including constructive feedback as needed.
  • Keep the team energized and engaged, and recognize and celebrate individual and team achievements.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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