By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed. 

Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi.  Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.

What you’ll do

• Lead specific business processes and strategies, developing and implementing solutions in specific areas.

• Monitors goals and able to translate insights into business cases to aid decision making.

• Develops a broad and detailed understanding of the organization’s landscape, culture, and technology to promote a framework for standardization.

• Assess processes across lines of businesses, and drive actions to accomplish desired results.

• Contribute to visualization and narratives for management reporting and escalation.

• Ensure completeness in documentation, reporting in specific area.

• Collaborate with, and influence stakeholders to ensure progress on initiatives.

• Regularly assess processes, tools, and methodologies to suggest enhancements in efficiency, effectiveness, and impact.

• Research, document and exports best practices through documentation or training

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values

What we’ll need from you

• Extensive relevant experience

• Has the ability to operate with a limited level of direct supervision 

• Can exercise independence of judgement and autonomy. 

• Developed communication and diplomacy skills are required to guide, influence, and convince others. 

• Proactive mindset with the ability to think critically, influence to solve complex problems, and drive innovative solutions. 

• Adaptability, able to work with ambiguity and change 

• Business writing, presentation skills experience required. 

• Experience in operations 

• These aspects would be considered a plus: 

• Exposure to process improvement desired

• Experience in Operational risk desired

• Bachelor’s/University degree, Master’s degree preferred or equivalent work related experience

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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