IT Helpdesk
About the job
- Professional proficiency in Basque sufficient to communicate with users and clients.
- Availability to travel within the Basque Country as required and a valid driving license.
- Availability to work full-time, split-shift hours, and participate in on-call rotations on weekdays and weekends.
- Communication, service orientation, organization, and incident-resolution skills.
- Responsibility, adaptability, and ability to integrate into different teams and work environments.
- Provide telephone support to users of the Farmatic program in their daily work.
- Resolve functional questions and incidents using remote-support tools.
- Make occasional in-person visits to pharmacies when on-site intervention is required.
- Guide users in using the tool and provide support to ensure it functions correctly.
- Coordinate with pharmacies across the region, adapting to their processes and specific needs.
- Help maintain a responsive, high-quality service and positive experience for pharmacy users.
About the company
Glintt Global, S.A. is a technology services and consulting firm based in Sintra, Portugal, offering business and IT consulting, software development, systems integration, and infrastructure management across healthcare, banking, telecommunications, energy, and public administration. Its healthcare solutions are used in Portugal and Spain by hundreds of hospitals, clinics, and pharmacies to connect systems and support patient care and operations. The company differentiates itself with a strong Iberian healthcare footprint, broad cross-sector capabilities, and a recent international expansion under the Glintt Global brand to Spain, Angola, and other regions. Its goal is to improve organizational efficiency and people’s lives through digital transformation by helping clients adopt and manage integrated technology solutions.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Sintra, Portugal
Founded
2008
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Simplify's Take
What believers are saying
- 2025 revenue rose 13.9% to €139.4 million, with Spain growing 18.7%.
- Net profit jumped 53.4% to €7.7 million in 2025.
- CEO Eduardo Antunes took over in January 2026, signaling fresher execution.
What critics are saying
- EBITDA fell to €19.9 million in 2025, despite higher revenue.
- Portugal still drives most sales, leaving Glintt exposed if domestic healthcare spending slows.
- Farminveste controls Glintt, limiting strategic flexibility and takeover optionality.
What makes Glintt Global unique
- Glintt Life serves 14,000 pharmacies and 480 Iberian hospitals as of 2025.
- Its pharmacy software and hospital digital programs create switching costs across workflows.
- Robotics and automation in pharmacies anchor a niche healthtech franchise.
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Benefits
- Remote Work Options