Electronic Security Service Technician
About the job
- Experience with electronic security systems, including video, access control, and intrusion systems.
- Strong understanding of IP networking, switches, Power over Ethernet (PoE), and basic routing.
- Ability to use diagnostic tools such as a multimeter, cable tester, and laptop-based utilities.
- Knowledge of low-voltage wiring standards and installation best practices.
- Ability to work independently in the field.
- Valid driver’s license; ability to lift equipment and work on ladders.
- Must be able to meet and maintain certifications, licenses, and/or registrations in accordance with applicable state laws and electronic security regulations in the state(s) worked.
- Must be willing to participate in and pass the company’s pre-employment screening process, including a background investigation and drug screening.
- If applicable, must continue to maintain a safe driving record and valid driver’s license to fulfill the travel requirements of the position.
- Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices.
- Install and service access control systems, including card readers, door hardware, controllers, and biometrics.
- Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules.
- Perform preventive maintenance, system inspections, and firmware/software updates.
- Run, terminate, and label low-voltage cabling, including Cat5/6, coax, and fiber.
- Read and interpret blueprints, wiring diagrams, and technical schematics.
- Provide on-site and remote technical support to customers and internal teams.
- Document service activities, parts used, and system configurations.
- Ensure compliance with safety standards, company policies, and local regulations.
- Collaborate with project managers, engineers, and vendors to resolve complex issues.
About the company
i2G Systems designs and installs network and electrical infrastructure to support security and life safety systems for large, complex facilities and campuses around the world. Its work covers end-to-end design, installation, integration, and ongoing maintenance, enabling secure and reliable operation of safety and security systems. The company’s technology stack includes the underlying infrastructure that connects cameras, access control, alarms, data networks, and power systems, ensuring data and notifications are available when needed. i2G Systems differentiates itself through its focus on high-value facilities, global reach, cross-disciplinary teamwork, and a strong emphasis on employee development to deliver solutions that minimize security risks and protect people, assets, and data. The goal is to provide comprehensive, reliable infrastructure and services that reduce risk for clients and support safe, compliant operations across campuses and large facilities.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Plymouth Township, Michigan
Founded
2013
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Simplify's Take
What believers are saying
- Kastle added five executives in July 2026, signaling aggressive cross-sell into i2G accounts.
- i2G keeps hiring across Michigan, Ohio, Virginia, Washington, Georgia, and Arizona.
- August 2026 openings for project and BI managers show active operational scaling.
What critics are saying
- Kastle now controls i2G’s strategic direction, tightening integration pressure by 2027.
- Johnson Controls and Motorola Solutions deepen competing managed-security platforms with larger budgets.
- A failed Kastle integration could collapse i2G’s independent brand and leadership by 2028.
What makes i2G Systems unique
- Kastle’s 2025 majority stake gives i2G capital, scale, and national reach.
- i2G specializes in data centers and high-security campuses, not generic low-voltage work.
- Jason Slocum won EY Michigan and Northwest Ohio Entrepreneur Of The Year 2026.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Mental Health Support
- Remote Work Options
- Paid Sick Leave
- Professional Development Budget