Our Opening and Your Responsibilities
The Human Resource Partner serves as the subject matter expert for local HR policies, governance, HR processes, and operational excellence. The role partners closely with HR Business Partners (HRBPs), HR Shared Services, and business stakeholders to ensure consistent, compliant, and efficient people processes across the organization.
HR Governance & Policy Management
•Act as the subject matter expert for local HR policies, procedures, and governance requirements.
•Lead the development, review, implementation, and communication of HR policies and guidelines.
•Ensure HR policies remain compliant with local employment and industrial relations legislation.
•Provide advice and guidance to HRBPs and managers on policy interpretation and governance matters.
•Establish governance controls to ensure consistency and compliance in HR practices across the organization.
•Conduct periodic policy reviews and recommend enhancements based on business and regulatory requirements.
HR Process Excellence & Productivity Improvement
•Drive continuous improvement initiatives across HR processes to enhance efficiency, quality, and employee experience.
•Identify opportunities to streamline HR workflows, eliminate process inefficiencies, and standardize operating procedures.
•Partner with HR Shared Services and HR stakeholders to redesign and optimize end-to-end HR processes.
•Develop and maintain process documentation, workflows, service catalogues, and standard operating procedures.
•Monitor process performance metrics and recommend improvement actions to drive productivity gains.
•Support change implementation activities related to HR process transformation initiatives.
HR Knowledge Management & Capability Building
•Establish and maintain a centralized HR Knowledge Hub to improve accessibility of HR information and best practices.
•Create, update, and govern HR knowledge articles, process guides, FAQs, and reference materials.
•Ensure HRBPs have access to accurate, current, and user-friendly resources to support business stakeholders effectively.
•Drive knowledge-sharing initiatives across the HR function to improve consistency and service delivery.
•Develop governance processes to maintain content relevance and accuracy within the knowledge repository.
•Support capability building initiatives that strengthen HRBP effectiveness and operational excellence.
HRBP Operational Support & Enablement
•Coordinate and provide support on operational, policy, and process-related matters impacting HRBPs.
•Serve as the escalation point for complex HR process issues requiring resolution across multiple stakeholders.
•Provide guidance to HRBPs on Workday transactions, HR workflows, and process requirements.
•Support HRBPs in implementing new HR programs, policies, and process changes.
•Ensure HR operational challenges are resolved efficiently while maintaining governance requirements.
•Partner with HR leaders to identify opportunities that increase HRBP effectiveness and productivity.
HR Shared Services Partnership
•Act as the key liaison between HR Shared Services and HR Business Partners.
•Facilitate effective communication and alignment between operational and strategic HR teams.
•Coordinate issue resolution and service improvements related to HR service delivery.
•Monitor service performance and identify opportunities to improve employee and manager experiences.
•Collaborate on service transitions, process enhancements, and continuous improvement initiatives.
•Support governance reviews and operational audits to ensure consistent service delivery standards.
HR Technology & Workday Excellence
•Serve as the functional expert for Workday HR processes and transactions.
•Drive adoption of Workday capabilities to enhance process efficiency and user experience.
•Partner with HRIS, HR Shared Services, and business stakeholders on system enhancements and process improvements.
•Support testing, implementation, and deployment of Workday releases and HR technology initiatives.
•Analyze HR operational data and trends to identify opportunities for improvement.
•Promote digital solutions and automation opportunities across HR processes.
Employee & Industrial Relations Advisory
•Provide expert guidance on employment legislation, HR compliance, and industrial relations matters.
•Advise HRBPs and managers on policy applications, employee relations cases, and governance requirements.
•Support investigations, disciplinary actions, and grievance handling where policy expertise is required.
•Ensure HR practices are compliant with Malaysian labour and industrial relations regulations.
•Mitigate organizational risks through proactive governance and compliance management.
What You Need to Succeed
Skills & Competencies
•Strong expertise in HR policy development, governance, and compliance management.
•Strong understanding of Malaysian Employment Act and Industrial Relations legislation.
•Advanced knowledge of HR processes and shared service operating models.
•Strong Workday functional knowledge and HR systems experience.
•Excellent stakeholder management and influencing skills.
•Strong analytical, process improvement, and problem-solving capabilities.
•Experience in knowledge management and documentation governance.
•Ability to manage multiple priorities and coordinate cross-functional stakeholders.
•Strong communication, facilitation, and change management skills.
•Continuous improvement mindset with focus on operational excellence and productivity enhancement.
Qualifications & Experience
•Bachelor's Degree in Human Resources, Business Administration, Law, Psychology, or related discipline.
•Minimum 8 years of progressive HR experience with strong exposure to HR operations, governance, policy management, and HR process excellence.
•Proven experience managing and implementing HR policies and governance frameworks.
•Strong practical knowledge of Malaysian labour law and industrial relations practices.
•Demonstrated experience supporting HR Business Partners and Shared Service environments.
•Strong Workday experience with understanding of HR business processes and system workflows.
•Experience leading HR process improvement, transformation, or operational excellence initiatives.
•Experience building knowledge management platforms, process documentation, and operating procedures.
•Experience working in a regional or global matrix organization is an advantage.
Our Offer to You
- 1.5 months Contractual Bonus
- Competitive compensation & benefit package
- Interesting and challenging career in a successful leading global organization
- Trainings and professional development
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
23564
Preferred Location
Selangor
Petaling Jaya
Job Type
Full-time
Legal Entity
MTAP-SER Petaling Jaya
PJ33, Tower 1, Level 14, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200, Petaling Jaya, Selangor Malaysia
+60 3 7844 5800
