Engagement Leader – Transition & Transformation
About the job
- At least 12 years of enterprise consulting, managed services, or digital transformation experience.
- At least 8 years leading Sales Performance Management, Sales Operations, Incentive Compensation, or enterprise SaaS engagements.
- Proven experience leading at least two enterprise transition or transformation programs.
- Experience managing global or offshore delivery organizations.
- Experience working with Fortune 500 clients.
- A bachelor's degree in Computer Science, Engineering, Management, or a related field.
- Expertise in Sales Planning and Incentive Compensation.
- Knowledge of managed services and service transition.
- Knowledge of operating model design.
- Program and portfolio management capability.
- Executive stakeholder management capability.
- Financial and delivery governance capability.
- Knowledge transition and business continuity capability.
- Knowledge of the Varicent ecosystem.
- Risk, dependency, and vendor management capability.
- Transformation and change management capability.
- Own the overall Sales Performance Management engagement from transition through steady-state operations.
- Act as the executive sponsor for customer stakeholders across Sales Operations, Finance, HR, IT, and executive leadership.
- Lead due diligence, discovery workshops, and transition planning.
- Develop and execute the transition strategy, including knowledge acquisition, shadow, reverse-shadow, cutover, hypercare, and stabilization.
- Design the future-state operating model, governance framework, service-level agreements, key performance indicators, RACI, and delivery processes.
- Lead offshore managed services teams and ensure service quality, productivity, and customer satisfaction.
- Own executive governance, steering committees, quarterly business reviews, RAID management, and financial performance.
- Drive technology modernization, automation, artificial intelligence adoption, and continuous improvement initiatives.
- Partner with the Varicent Solution Architect, Business Consulting Lead, Data and Integration Lead, and AI Lead to deliver transformation outcomes.
- Build reusable delivery assets, delivery playbooks, and operational excellence frameworks.
- Support presales, solution strategy, staffing, and practice development.
About the company
Prodapt focuses on the telecommunications, media, and technology sector (the 'Connectedness' industry) by providing specialized consulting and managed services. It helps clients through a service-based model that includes strategic consulting, application development, systems integration, and ongoing operational support. Its offerings cover digital transformation, cloud and network services, fiber rollout, 5G enablement, cloud migration, and applying AI to network operations to modernize telecom operators and digital platform companies. What sets Prodapt apart is its deep, industry-specific focus on the Connectedness vertical, allowing it to build tailored frameworks and solutions rather than generic IT services, backed by global reach across the Americas, Europe, India, and Africa. The company aims to be a strategic partner that helps clients navigate the evolving digital landscape, accelerate deployment of new services, and optimize network operations.
Company Size
5,001-10,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$75M
Headquarters
India
Founded
1999
Get referred to Prodapt
See people who can refer or advise you
Simplify's Take
What believers are saying
- OpenAI Select Partner status should accelerate enterprise AI deal flow in 2026.
- ISO 42001 certification strengthens sales into regulated telecom and media accounts.
- Panama expansion and Richardson innovation center improve nearshore execution for Americas growth.
What critics are saying
- Prodapt's workforce fell 8.5% from 2023 to March 2026, signaling pressure.
- Telecom client spending remains cyclical; losing one CSP could quickly hit utilization.
- OpenAI partnership commoditizes delivery unless Prodapt wins proprietary telecom AI products.
What makes Prodapt unique
- OpenAI Select Partner in August 2026, validating its telecom-native AI services brand.
- OneFibreData on Snowflake targets fiber operators with domain-specific data workflows.
- Panama and Dallas centers deepen Americas delivery for CSP clients.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Remote Work Options