ALTEN Mexico

Engineering and technology consulting services

RHEL Linux Support Engineer

System AdministrationConfirmed live in the last 24 hours

Full-timeBöblingen, GermanyNo salary listed

About the Job

Requirements

Have successfully completed studies in Computer Science, Information Technology, Engineering, or a comparable qualification.
Have experience supporting large-scale Linux workstation environments.
Be familiar with ticketing systems and incident management processes.
Have experience with configuration management and automation tools.
Understand software development workflows and release processes.
Have hands-on experience with Red Hat Enterprise Linux (RHEL).
Have Linux troubleshooting and system administration skills.
Have an understanding of virtualization technologies and enterprise workstation environments.
Have experience with Bash, Python, or similar scripting languages.
Have networking knowledge including TCP/IP, DNS, DHCP, and security fundamentals.
Communicate professionally in English.

Responsibilities

Provide second- and third-level support for Linux-based research and development and customer workstation environments.
Troubleshoot and resolve complex issues related to RHEL, hardware, virtualization, networking, and software installations.
Analyze and drive resolution of customer and internal escalation cases, including “Yellow Flag” investigations.
Support software releases, platform updates, and integration activities.
Work closely with research and development, platform, and infrastructure teams to identify root causes and implement sustainable solutions.
Maintain workstation configurations and ensure compliance with platform standards.
Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.
Contribute to automation initiatives that improve operational efficiency and user experience.

Desired Qualifications

German language skills are considered an advantage.

Job Description

YOU…

provide 2nd and 3rd level support for Linux-based R&D and customer workstation environments
troubleshoot and resolve complex issues related to RHEL, hardware, virtualization, networking and software installations
analyze and drive resolution of customer and internal escalation cases ("Yellow Flag" investigations)
support software releases, platform updates and integration activities
work closely with R&D, platform and infrastructure teams to identify root causes and implement sustainable solutions
maintain workstation configurations and ensure compliance with platform standards
create and maintain technical documentation, knowledge base articles and troubleshooting guides
contribute to automation initiatives that improve operational efficiency and user experience

Qualifications

YOU…

have successfully completed studies in Computer Science, Information Technology, Engineering or a comparable qualification
have Experience supporting large-scale Linux workstation environments
are familiar with ticketing systems and incident management processes
have experience with configuration management and automation tools
understand software development workflows and release processes
possess strong hands-on experience with Red Hat Enterprise Linux (RHEL)
have proven Linux troubleshooting and system administration skills
have a good understanding of virtualization technologies and enterprise workstation environments
Experience with Bash, Python, or similar scripting languages
Solid networking knowledge including TCP/IP, DNS, DHCP and security fundamentals
communicate professionally in English; German language skills are considered an advantage

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age and sexual orientation and identity.

Severely disabled persons will be given preferential consideration if they are equally qualified.

Apply now using our online application form.

Additional Information

A home where people learn and thrive

Talent Management - we develop your career
Work life balance - flexible working hours and mobile working possible
Fit and relaxed – with EGYM Wellpass
Enjoy biking – always on tour with bike leasing
Green Mobility – with us you can travel at a reduced rate

…in addition we offer a permanent employment contract, corporate benefits and team eve

About the Company

ALTEN Mexico

Engineering and technology consulting services

ALTEN Mexico provides engineering and technology consulting services by supplying highly specialized engineers who embed within client teams to work on complex projects. The way it works is by offering a flexible pool of talent for research and development needs, allowing clients to access experts without committing to permanent hires. The company differentiates itself through a focus on embedded engineering consultants, serving sectors like telecommunications, aerospace, and information systems, and by expanding its reach via organic growth and acquisitions across Europe and globally. Its goal is to help clients access top engineering expertise efficiently while growing the business through deliberate geographic and service expansion.

Company size: Not listed
Company stage: IPO
Headquarters: Boulogne-Billancourt, France
Founded: 1988

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