Business Operations Manager - Starlink
No salary listed
Mid
Bachelor's
Bastrop, TX, USA
In PersonTravel to customer sites, other SpaceX locations, and events is required as needed.
Operations & LogisticsSupply Chain Management
No H1B Sponsorship
About the job
Requirements
- A bachelor's degree in engineering, mathematics, computer science, data science, physics, or business is required.
- At least 4 years of experience in engineering, manufacturing, product management, operations, financial planning and analysis, consulting, banking, or entrepreneurship is required.
- At least 2 years of experience using Excel or programming is required.
- The applicant must be available to work extended hours and weekends as needed.
- The applicant must be willing to travel to customer sites, other SpaceX locations, and events as needed.
- The applicant must meet U.S. export-control eligibility requirements or be eligible to obtain the required authorizations from the U.S. Department of State.
Responsibilities
- Own global sales and operations planning for specific hardware products to convert hardware into active, paying customers.
- Analyze key performance indicators, including active subscribers, network utilization, produce-to-activate latency, inventory turnover, customer acquisition cost, payback period, and hardware unit economics; develop complex sales and operations planning models and decision-making tools.
- Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital.
- Orchestrate global supply allocation and demand forecasting by synthesizing demand signals against geographically specific network capacity constraints, working directly with network engineering.
- Drive resource planning for specific verticals, including executing critical hardware ramp and sunset plans in collaboration with hardware and manufacturing engineering.
- Enable and accelerate go-to-market execution for products after licensing and certification to ensure zero-latency deployment.
- Identify initiatives to improve Starlink's operational trajectory, including developing, tracking, and executing business initiatives with SpaceX leadership.
Desired Qualifications
- Evidence of exceptional ability within an ambiguous environment.
- A quantitative dual degree in an engineering field and economics or business, or equivalent professional experience.
- Demonstrated success driving tangible impact and influencing within a broader organization.
- A strong sense of urgency and ownership, with a bias toward action and automation.
- Ability to read and interpret income statements, balance sheets, and cash flow statements.
- Strong proficiency in SQL and Python, with the ability to handle large datasets independently.
- Strong analytical modeling skills using tools such as Excel, Power BI, Tableau, or Looker.
- Strong written and verbal communication skills, particularly with senior business leaders.
About the company
SpaceX builds and launches reusable rockets and spacecraft for NASA, the military, and companies, and it runs Starlink, a satellite internet service for homes and businesses. In 2020, its Dragon capsule became the first privately built spacecraft to carry astronauts to the International Space Station. Its Falcon 9 rocket lands its first stage so the booster can fly again, which cuts launch costs, while Starlink beams internet from low-orbit satellites to small dishes for a monthly fee. SpaceX also owns xAI, maker of the Grok chatbot and owner of the social network X, and is building Starship, a fully reusable rocket meant to carry people to the Moon and Mars. Elon Musk founded SpaceX in 2002, and it is based in Starbase, Texas.
Company Size
10,001+
Company Stage
IPO
Headquarters
Starbase, Texas
Founded
2002
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Simplify's Take
What believers are saying
- Starlink demand keeps compounding: subscribers doubled to 12 million in the year to June 2026.
- Room to grow: SpaceX listed 2,693 open roles in October 2026, over a third of them for Starlink.
- Rivals rent its AI supercomputers: Claude maker Anthropic agreed in May 2026 to pay SpaceX $1.25 billion a month.
What critics are saying
- Stock grants swing hard: shares closed between $108 and $211 in the four months after the June 2026 IPO.
- Expect long weeks: 1,724 of SpaceX's 2,693 job posts in October 2026 mention extended hours and weekend work.
- AI spending outruns sales: SpaceX put $15.8 billion into AI data centers in the June 2026 quarter, double its revenue.
What makes SpaceX unique
- SpaceX is the world's busiest launcher by far: its 165 orbital launches in 2025 were nearly double China's total.
- Starlink carries the profits: it earned $1.7 billion in the June 2026 quarter, while rockets and AI lost $1.8 billion.
- Elon Musk has the final say: super-voting shares give him about 82% of shareholder votes after the June 2026 IPO.
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Benefits
- Benefits and Perks - Our employees' well-being is important to us and essential to our capacity to do extraordinary things. We offer a wide variety of programs to support the health, wellness, and financial security of our employees and their families.