IHG

Global hotel company

Steward

Culinary & Kitchen ProductionConfirmed live in the last 24 hours

Full-timeKuwaitNo salary listedIn-person

About the Job

Requirements

Comply with hotel rules and regulations, the Employment Handbook, company grooming standards, time and attendance policies, and the Corporate Code of Conduct.
Maintain department standards of behavior, appearance, and attitude in line with the brand.
Be familiar with company health and safety policies and ensure operational areas comply with them.
Take responsibility for rectifying hazardous situations and report major concerns to the General Manager or delegate.
Be familiar with property safety, first aid, and fire and emergency procedures, and enforce them in the area of responsibility.
Review security incidents in the operational area and implement corrective measures to prevent recurrence.
Be familiar with company values and model desired behaviors.

Responsibilities

Liaise with the Kitchen Team to ensure clean equipment is ready for service.
Maintain effective employee and inter-departmental working relationships.
Participate in hotel activities, including sports, staff parties, and corporate social responsibility events.
Work with the team according to standards and policies to deliver the guest experience.
Participate in training activities.
Clean dishes and technical equipment daily.
Clean kitchen floors, cupboards, and machines daily.
Monitor the stewarding department and kitchen cleaning-supply stock daily.
Empty waste daily and separate waste according to environmental standards.
Refill cupboards with dishes.
Check dish towels daily and replenish stock through the housekeeping department.
Clean kitchen tile areas and public areas such as the lobby, bar, and offices daily.
Clean the delivery area, storage rooms, hotel surroundings, and waste room weekly.
Check all empties daily.
Arrange staff coverage and organize duties in cooperation with the Guest Service Assistant Food & Beverage or Guest Service Assistant Restaurant.
Orient new trainees or other staff covering duties.
Vacuum the lobby and restaurant area daily.
Vacuum banqueting rooms after functions or upon request through the Guest Service Manager Food & Beverage or Guest Service Assistant Restaurant.
Demonstrate a service-oriented attitude.
Recycle wherever possible and enforce cost-saving measures where appropriate.
Perform tasks as directed by the responsible Guest Service Assistant Food & Beverage in pursuit of business goals.

FINANCIAL RETURNS

•Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook

•Comply with Company Grooming Standards. Maintains exemplary department standards of behaviour and appearance and attitude as expected in an IHG Brand

•Comply with Time and Attendance Policies

PEOPLE

•Liaise with the Kitchen Team to ensure accurate and clean equipment is ready for service.

•Establishes and maintains effective employee and inter-departmental working relationships

•To participate in various hotel activities like sports, staff party events, CSR events, to promote the reputation of the hotel.

GUEST EXPERIENCE

•To work along with the team according to the standard and policy, to bring about the guest experience.

•Actively participate in all training activities.

RESPONSIBLE BUSINESS

•Daily cleaning of all dishes and technical equipment

•Daily cleaning of all kitchen floors, cupboards and machines

•Daily control of required stock of cleaning supplies for stewarding department and kitchen

•Daily emptying the waste, responsible for waste separation according to environmentally standards

•Refilling cupboards with dishes

•Daily control of required dish towels and refilling stock through housekeeping department

•Daily cleaning of all tile areas in kitchen area as well as public areas like lobby or bar and offices

•Weekly cleaning of the delivery area, all storage rooms, hotel surroundings and waste room

•Daily checking all empties

•Responsibility for covering staff and organizing their duties in cooperation with the Guest Service Assistant Food & Beverage or the Guest Service Assistant Restaurant

•Orientation for new trainees or other staff covering duties

•Daily hovering lobby and restaurant area.

•Hovering banqueting rooms after functions or upon request through Guest Service Manager Food & Beverage or Guest Service Assistant Restaurant

•Demonstrating a ‘Service’ attitude

•Recycle where-ever possible and enforce cost saving measures where appropriate

•Is familiar with Company Health and Safety Policies and ensures operational areas promote and comply with them

•Take responsibility to rectify hazardous situations, reporting major areas of concern to General Manager or delegate

• Is familiar with property safety, first aid and fire and emergency procedures and actively enforces these in area of responsibility

•Ensure security incidents in the operational area are reviewed and corrective measures implemented to prevent recurring incidents

•Comply with the Company’s Corporate Code of Conduct

•Is familiar with the company values and model desired behaviours

•Performs tasks as directed by the responsible Guest Service Assistant Food & Beverage in pursuit of the achievement of business goals

IHG

Steward

About the Job

Requirements

Responsibilities

About the Company

IHG

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