Full-Time

SMB Partner Account Manager

Confirmed live in the last 24 hours

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation for e-commerce businesses

Compensation Overview

$88.5k - $132.7kAnnually

+ Variable Compensation

Mid, Senior

Boston, MA, USA

Hybrid role requiring in-office presence.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Requirements
  • Adept at influencing and relationship building
  • Partnerships and/or sales experience
  • Thoughtful, engaging, and energetic
  • Obsessed with understanding your customer or partner
  • Comfortable both operating independently and working alongside a team
  • Comfortable presenting in large groups as you will be showcasing yourself as a thought leader in our organization
  • Proactively solicit and act on feedback from your customers, partners, team members, and peers
  • Positive outlook and excellent written and verbal communication skills
  • 3-5 years of SaaS account management, partner and/or sales experience
Responsibilities
  • Become a trusted advisor with a subset of active partners, cultivating partnerships and maintaining these relationships with key leaders & decision makers at these orgs
  • Assess the potential of partners with the goal of encouraging them to move up tiers within our partner program
  • Work to understand a partner’s organizational structure and business goals and develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo
  • Be comfortable operating with and exceeding revenue-focused goals at the individual level
  • Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future
  • Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production

Klaviyo offers marketing automation and customer data management tools tailored for e-commerce businesses. Their platform enables companies to collect and analyze customer data to create personalized marketing campaigns, including email and SMS marketing. Unlike competitors, Klaviyo focuses specifically on e-commerce and operates on a subscription model that scales with business growth. The company's goal is to help e-commerce businesses build stronger customer relationships through data-driven marketing.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Boston, Massachusetts

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Klaviyo recognized as top SMS marketing service, strengthening its market position.
  • Partnership with Shopify enhances Klaviyo's growth in AI-driven marketing.
  • Klaviyo's revenue model ensures steady income through subscription fees.

What critics are saying

  • Increased competition from companies investing in CRM and lifecycle marketing services.
  • Stock dip post-IPO suggests potential investor concerns about growth.
  • Reliance on partnerships like Shopify poses risks if not maintained.

What makes Klaviyo unique

  • Klaviyo integrates natively with customer data sources for seamless marketing automation.
  • The platform offers personalized marketing campaigns across email and SMS channels.
  • Klaviyo's subscription model provides scalable marketing solutions for e-commerce businesses.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Holidays

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-3%
The Manila Times
Mar 8th, 2025
Best SMS Marketing Platforms (2025): Klaviyo Named Top SMS Marketing Service by Expert Consumers

Expert Consumers has recognized Klaviyo as the top SMS marketing platform for 2025

HR Tech Wire
Feb 26th, 2025
Klaviyo to Participate in Morgan Stanley Technology, Media & Telecom Conference

Klaviyo (NYSE: KVYO), the only CRM built for B2C brands, today announced that Andrew Bialecki, Co-Founder and CEO, will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on Tuesday, March 4, 2025 at 7:50 p.m. ET / 4:50 p.m. PT.

PR Newswire
Feb 11th, 2025
Domaine Deepens Investment In Commerce Personalization With Crm Lifecycle Marketing Services

NEW YORK, Feb. 11, 2025 /PRNewswire/ -- Domaine, the world's largest Shopify design and development practice, is deepening its investment into commerce marketing and personalization with a heightened focus on CRM and Lifecycle Marketing Services

GlobeNewswire
Jan 9th, 2025
Best Marketing Automation Tool (2025): Klaviyo's Marketing Automation Platform Recognized by Consumer365

Boston, Jan. 09, 2025 (GLOBE NEWSWIRE) - Klaviyo, a leading marketing automation platform for e-commerce businesses, has been recognized as one of the best marketing automation tools by Consumer365, a publication known for its in-depth reviews of business tools and software.

Trend Hunter
Jan 1st, 2025
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