Residency Adviser - Office of the University Registrar

Job Description

The Office of the University Registrar (OUR) has an outstanding opportunity for a Residency Adviser to join their team.

About this Opportunity

Reporting to the Residency Team Manager, the Residency Adviser determines student residency classification for tuition purposes, as well as eligibility for various resident tuition waiver programs. The position advises and counsels students and prospective students regarding residency requirements and processes, and waiver programs. The Residency Advisers refers denial decisions to the University Registrar and University Residency Officer for approval.

This position requires interpretation of Washington State statutes and codes regarding residence classification, and application of the same to individual student situations and documentation. Decisions are based on individual professional judgment.

This is a full-time position with a typical schedule of Monday-Friday, 8 am – 5 pm. This position is eligible to be hybrid (1 day in-office, 4 days remote per week). In-office work is performed in the OUR offices, located in Schmitz Hall, UW Seattle campus.

Key Responsibilities

ADVISING  50%

Advise and counsel current and prospective students and their families regarding Washington residency requirements, state residency law and policy, and University of Washington residency processes via email and Zoom. Serve as the first point of contact for special residency populations, such as UW Medical School applicants and non-U.S. citizens. Explain special requirements for specific student populations. Interpret individual situations in regard to requirements and suggest courses of action. Responses often require research of state statutes and university policy as they apply to the individual queries, as well as detailed and recurring discussions with students or prospective students.

Act as a residency liaison between the Seattle, Bothell, and Tacoma campuses, and train admissions and residency staff on all three campuses regarding residency policy. Coordinate with the Office of Admissions, the Office of Student Financial Aid, the Veteran’s Educational Benefits Office, and Student Fiscal Services, regarding student residency issues and related topics.  Develop and implement new procedures to simplify the flow of information across offices and campuses.

Present Residency Office policies and residency requirements at in-person events, such as Admitted Students Day and Transfer Student Preview Day.  Attend and participate in periodic online meetings of Residency professionals from around Washington.

APPLICATION ASSESSMENT and PROCESSING 45%

Review residency questionnaire applications and documentation for applicants and current students. Interpret the criteria in the relevant RCWs and WACs to determine whether an individual student qualifies for resident tuition. Analyze information and approve or deny residency based upon whether all requirements and regulations are met.  Compose and send detailed letters of explanation when residency requests are denied.  Update fiscal information in the student database for all approved students.

Review residency affidavits for applicants and current students. Review institutional information to determine whether an individual student meets the affidavit requirements per RCWs and WACs. Compose and send detailed letters of explanation when residency requests are denied. Update fiscal information in the student database for all approved students.

Review applications and information for specialized programs, such as UW Medical School applicants and the various resident tuition waiver programs.

Maintain all records regarding residency change requests and changes in Washington State residency laws.  Stay current on revisions to Washington residency RCWs, Washington Administrative Code (WACs), federal laws and any legislative changes or interpretations made by the Washington Student Achievement Council which impact the administering of residency. Maintain and update the office website to reflect current laws and practices. Contribute to statewide discussions and training regarding Washington residency requirements and procedures.

Develop and update procedures to identify applicants to the UW who should have further residency review.

Residency Application Coordination 4%

Coordinate application processing, including all residency questionnaire applications and residency affidavits (undergraduate, graduate, and professional for the Seattle campus), special tuition exemptions and waivers for Native American students, refugee/asylee students, and differential tuition waivers for staff and their families.

Collaborate with the Residency Team Coordinator on coordination of office tasks.

Coordinate organization of advising and application review workload with fellow Residency Adviser, ensuring the processing and review of applications in a timely manner.

Coordinate files for records management, including arrangements for archiving records.  Responsible for preparation and retrieval of archived files.

Assist with implementation of a new online application/filing system. Collaborate with the Residency Team on website updates.

Direct student employees performing application intake duties, and filing/archiving applications.

Coordinate residency denial appeal processes.  Contact the Residence Classification Residency Committee. Compose student file summary.  Provide files and information to the committee.

Inform committee of relevant timelines. Correspond with students regarding the decision of the appeal committee. 

Coordinate with the University of Washington Division of the Attorney General’s Office for the residency judicial review process. Provide files and information to the Attorney General’s Office.

STATISTICAL ANALYSIS 1%

Maintain statistical information on residency questionnaire applications and residency affidavits, including approvals, denials, dependency status and student class; waiver recipients and denials; and students who are approved for residency for the UW medical school, including dependency status.

Report information to internal and external agencies as appropriate.

Research requests and provide information to University Registrar and University Residency Officer when requested.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• Bachelor’s degree
• Two years’ related experience, such as advising individuals on completing complicated processes, making decisions in line with state and/or federal laws, experience communicating decisions and strong records organization skills.

Preferred Qualifications

• Ability to provide student services in a higher education setting.
• Experience with using educational computer programs such as Slate, MyGrad, CollegeNet, SDB, EARS, etc.
• Experience with systems implementation.
• Experience with or interest in online research.
• Strong written and oral communication skills.
• Demonstrated organizational skills, including attention to detail and documentation, ability to identify and resolve problems in a timely manner, ability to gather and analyze information skillfully, and comfort and efficacy in a fast-paced and collaborative environment.
• Ability to exercise a high degree of judgment and handle confidential information with tact, discretion, and diplomacy, and maintain strict confidentiality.
• Experience using various computer programs such as Microsoft Office Suite, Workday, etc,
• Commitment to diversity, equity, and inclusion with a demonstrated ability to work successfully with a highly diverse student, faculty, and staff body.

Working Conditions

All student advising appointments are hosted on Zoom. When a telework agreement is in place, a home internet connection capable of handling Zoom conferences is required.

About the Team

The Residency Adviser serves as a member of the Office of the University Registrar Residency Team, along with the Residency Team Manager and Residency Adviser, the Residency Team Coordinator, and the Residency Team student team member. Students need to know their residency status for tuition purposes to facilitate their enrollment. To learn more about OUR, please visit our website: https://registrar.washington.edu/

Compensation, Benefits and Position Details

Pay Range Minimum:

$54,072.00 annual

Pay Range Maximum:

$57,528.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.