Full-Time

Family Support Services

Updated on 8/1/2026

Deadline 1/27/27
Health Connect America

Health Connect America

501-1,000 employees

In-home and community behavioral health provider

No salary listed

Newnan, GA, USA + 2 more

More locations: Lawrenceville, GA, USA | Woodstock, GA, USA

In Person

Category
Customer Experience & Support (1)

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Requirements
  • A bachelor's degree in a human services-related field such as Social Work, Psychology, Counseling, or Criminal Justice, or a high school diploma/GED with at least 5 years of verifiable experience in the field.
  • Strong understanding of family systems, trauma-informed care, and community resources.
  • Reliable transportation, a valid driver's license, and proof of insurance.
  • Willingness to complete required background checks and contractor onboarding.
Responsibilities
  • Coordinate with community providers to facilitate comprehensive care and referrals for families.
  • Participate in collaborative case planning and case review meetings when requested.
  • Deliver case management activities, including supervised visitation, parent aide support, behavioral aide services, transportation, crisis intervention, advocacy, and linkage to services.
  • Complete in-home visits to monitor progress and provide ongoing support for families involved with the Division of Family and Children Services.
  • Offer parenting education and model positive parenting strategies.
  • Coordinate with external professionals such as schools, therapists, and case managers to ensure service alignment.
  • Maintain documentation of services rendered, including case notes and service logs, in accordance with agency expectations.
  • Provide transportation services related to the family service plan, including visitation and appointments, as appropriate.
  • Submit service logs, progress updates, and reports in a timely manner.
  • Maintain accurate documentation aligned with billing and reporting standards.
  • Provide services in accordance with contract terms, including hourly or task-based invoicing.
Health Connect America

Health Connect America

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Health Connect America delivers behavioral health services for children, adults, and families across multiple states, in clients’ homes, communities, schools, and clinics. It provides in-home counseling, outpatient mental health care, substance use treatment, therapeutic foster care, and 24/7 crisis response, using a trauma-informed, strength-based approach to support healthy coping and family preservation. Growth has come from acquisitions (Georgia HOPE, Pinnacle Family Services, HEADS) and a SaaS-first technology strategy that helps clinicians and scales care, with Medicaid reimbursements as a major revenue source. The goal is to broaden access to integrated, community-based behavioral health services, expand service lines, and improve outcomes for individuals and families.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Franklin, Tennessee

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • Autism services expansion targets high-margin ABA with longer client retention.
  • MAT programs for substance use capture opioid crisis funding from states.
  • School partnerships embed counseling in K-12 districts for early intervention demand.

What critics are saying

  • Tennessee Medicaid cuts intensive in-home rates 15-20% from January 2026.
  • Georgia HOPE audit uncovers foster care billing fraud, triggers $50M clawbacks.
  • UHS poaches clinicians with 20% higher salaries in Tennessee and Georgia.

What makes Health Connect America unique

  • Todd Hickman founded Health Connect America in 2006, inspired by personal addiction recovery.
  • Trauma-informed, strength-focused model delivers in-home and community-based behavioral health.
  • SaaS-first technology enables clinician support and scalable multi-state expansion.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Flexible Work Hours

Mental Health Support

401(k) Retirement Plan

Health Savings Account/Flexible Spending Account

Growth & Insights

Headcount

6 month growth

14%

1 year growth

14%

2 year growth

14%