Sales Engineer
Northeast
Updated on 2/8/2024
Alarm.com

1,001-5,000 employees

Smart property security and remote monitoring platform
Company Overview
Alarm.com stands out as a leading platform for intelligently connected properties, offering comprehensive security, video monitoring, intelligent automation, and energy management solutions. The company's culture is recognized for its meaningful work, earning the Top Workplace™ award, and it actively seeks individuals passionate about creating impactful change through technology. With its advanced technology, Alarm.com provides reliable protection and valuable insights, enabling users to manage their security remotely, monitor their property in HD, implement wellness solutions, and detect intrusions, making it a preferred choice for millions of home and business owners globally.
AI & Machine Learning
Consumer Software
Hardware
Data & Analytics

Company Stage

Seed

Total Funding

$164.5M

Founded

2000

Headquarters

McLean, Virginia

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

5%
Locations
Pennsylvania, USA • Vermont, USA • Jackson Township, NJ, USA • Waterbury...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Marketing
PowerPoint/Keynote/Slides
CategoriesNew
Sales & Account Management
Product
Requirements
  • Bachelor’s degree or equivalent industry experience
  • Minimum 5 years engineering / Technical Support experience, preferably in a technology discipline
  • 3 years “Business to Business” support experience
  • Ability to travel 50-75% including overnight and including some weekends and occasionally on short notice
  • Proficient with Microsoft Office core products (Outlook, Excel, Word, PowerPoint); and thorough understanding of networking
Responsibilities
  • Prepare and deliver general sales and project specific presentations; sometimes in conjunction with a sales person, sometimes solo
  • Assess equipment needs on projects with existing equipment and on new projects, along with customer needs; then determine system requirements and deliver recommendations
  • Develop, present, and record training courses for both corporate and field trainings, as well as online distribution, for internal and external customers
  • Provide “voice of customer” to product management, engineering, and development
  • Prepare cost estimates and site configurations using blueprints, plans, and related customer documents and consulting with other professional and technical personnel
  • Drive improvements by analyzing cost-benefit ratios of equipment, supplies, or software applications in the customer’s environment
  • Gain customer acceptance by developing potential cost reductions, revenue enhancement and operational improvements
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
  • Identify short and long term strategies to address changes in the marketplace and technologies. Investigate customer and product issues and recommend solutions
  • Work with marketing to create technical content for advertising campaigns and the website
  • Approve tradeshow equipment configuration; and in some instances attend tradeshows to assist with setup, teardown, and working the booth
  • Create and maintain pre-sales engineering documentation and factory pre-configuration documentation
  • Support project installations remotely or on site
  • Provide post visit summary with action items to management; and enter appropriate information in CRM
  • Communicate troubleshooting discoveries to support department
  • Other duties as assigned
Desired Qualifications
  • CRM software experience
  • Network+ certifications (or similar)
  • Background knowledge in information technology and networking, IP video compression technologies, security surveillance technologies and access control and analog and IP camera knowledge