Full-Time

UI/UX Designer

Confirmed live in the last 24 hours

CAI

CAI

1,001-5,000 employees

Global services firm uniting talent and technology

No salary listed

Senior

Company Does Not Provide H1B Sponsorship

Jackson Township, NJ, USA

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Requirements
  • Proven experience as a UX Architect or similar role - 6 - 8 years of hands on working experience
  • Strong knowledge of user interface design, UX principles, and accessibility standards - 6 - 8 years of hands-on working experience
  • Demonstrated experience leading cross-functional project teams, overseeing development and system testing activities from conception to implementation - 6 - 8 years of hands-on working experience
  • Exceptional communication and project management skills - 6 - 8 years of hands-on working experience
  • Experience with user research methods and techniques, such as interviews, focus groups, surveys, and user testing - 6 - 8 years of hands on-working experience
  • Proficiency in creating wireframes, navigation models, and interaction models - 6 - 8 years of hands-on working experience
  • Ability to identify design challenges and develop effective solutions - 6 - 8 years of hands-on working experience
  • Experience in driving continuous improvement initiatives within the development and testing processes - 6 - 8 years of hands-on working experience
  • Ability to build and maintain strong client relationships - 6 - 8 years of hands-on working experience
  • Commitment to implementing best practices to enhance efficiency, quality, and overall project delivery - 6 - 8 years of hands-on working experience
Responsibilities
  • Develop and communicate project plans in line with the teams' goals and timelines
  • Conduct and participate in meetings with development teams to review requirements, prototype walkthroughs, task flows, and interaction designs
  • Discuss and strategize implementation approaches for effective project execution
  • Conduct comprehensive user research through interviews, focus groups, surveys, and observations to gather insights
  • Translate research findings into interactive wireframes, navigation models, and interaction models
  • Identify design challenges and develop elegant solutions to enhance user experiences
  • Collaborate with stakeholders and project management teams to review study observations, prioritize tasks, and establish design goals
  • Review existing system functionality, prioritize redesigns, and assess new feature requests
  • Drive continuous improvement initiatives within the development and testing processes
  • Work closely with development teams to plan and execute system integration activities
  • Build and maintain strong client relationships to ensure satisfaction and project success
  • Implement best practices to enhance efficiency, quality, and overall project delivery

CAI provides global services that connect talent and technology to deliver customized solutions for clients in both public and commercial sectors. The company employs over 9,000 associates and generates more than $1.3 billion in annual revenue. Their approach focuses on creating tailored solutions that yield lasting results, setting them apart from competitors. Additionally, CAI is committed to promoting neurodiversity within the workplace, which enhances their ability to innovate and meet diverse client needs. The company's goal is to empower clients, colleagues, and communities by harnessing the potential of technology and diverse talent.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Allentown, Pennsylvania

Founded

1981

Simplify Jobs

Simplify's Take

What believers are saying

  • CAI's integration of AI in customer service enhances efficiency and client satisfaction.
  • The CAI United Fund partnership supports education and community development initiatives.
  • CAI's recognition as a 'Best Place to Work' attracts top talent and enhances reputation.

What critics are saying

  • Increased competition in AI customer service could impact CAI's market share.
  • Economic downturns may reduce demand for CAI's government AI solutions.
  • Data privacy regulations pose compliance challenges for CAI's AI solutions.

What makes CAI unique

  • CAI's partnership with NACo positions it as a leader in AI for government.
  • CAI's Neurodiverse Solutions program shows a 38% increase in neurodivergent employment.
  • CAI's Disability Equality Index score highlights its commitment to workplace inclusivity.

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Benefits

Hybrid Work Options

Company News

The Tech Outlook
Mar 25th, 2025
CAI Elevates Financial Gains, Market Strategies and Community Impact in 2024

With ongoing participation in the National Association of Counties (NACo) AI Exploratory Committee, CAI and other founding corporate partners contributed to the AI County Compass, a comprehensive toolkit designed for the safe and effective deployment of generative AI technologies in county government.

GlobeNewswire
Jul 23rd, 2024
CAI and United Way Launch the CAI United Fund to Support Student Success

ALLENTOWN, Pa., July 23, 2024 (GLOBE NEWSWIRE) - CAI, a global services firm, announced today a new partnership with United Way of the Greater Lehigh Valley, to form the CAI United Fund.

GlobeNewswire
Jul 17th, 2024
CAI Achieves the Highest Rating on the 2024 Disability Equality Index

ALLENTOWN, Pa., July 17, 2024 (GLOBE NEWSWIRE) - CAI, a global services firm, today announced it received the maximum score of 100 on the 2024 Disability Equality Index(R) and has been recognized as a "Best Place to Work for People with Disabilities" by Disability:IN for four years running.

Yahoo Finance
Jun 19th, 2024
CAI Wins Two Globee Awards for American Business

CAI wins two Globee Awards for American Business.

GlobeNewswire
Apr 23rd, 2024
Cai Wins Bronze Stevie(R) Award For Best Use Of Technology In Customer Service

ALLENTOWN, Pa., April 23, 2024 (GLOBE NEWSWIRE) -- CAI, a global technology services firm, announced it earned the bronze Stevie® Award for Best Use of Technology in Customer Service: All Other Industries. CAI’s Service Desk handles more than one million calls annually and support more than 500,000 end users across the globe. By working to meet clients where they are, CAI seeks new innovative methods to enhance the customer experience with best-in-class support. The technology services firm upgraded its Service Desk with Talkdesk, a global AI-powered contact center leader for enterprises of all sizes, and partnered with a leading conversational AI platform, Moveworks. “This recognition is not just about the advanced technology we've implemented, but it's about the real people and the tangible benefits they deliver every day,” said Matt Peters, chief technology officer at CAI. “Partnering with cutting-edge solutions like Talkdesk and Moveworks has enabled us to create an efficient and seamless customer experience for our clients and their end users