Full-Time
UI/UX Designer
Updated on 9/3/2026
CAI
1,001-5,000 employees
IT consulting, software development, cybersecurity services
No salary listed
Company Does Not Provide H1B Sponsorship
New Jersey, USA
Hybrid
Hybrid work arrangement.
 Product & Experience Design (1) |
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- Proven experience as a UX Architect or similar role with 6–8 years of hands-on working experience.
- Strong knowledge of user interface design, UX principles, and accessibility standards with 6–8 years of hands-on working experience.
- Demonstrated experience leading cross-functional project teams and overseeing development and system testing activities from conception to implementation with 6–8 years of hands-on working experience.
- Exceptional communication and project management skills with 6–8 years of hands-on working experience.
- Experience with user research methods and techniques, including interviews, focus groups, surveys, and user testing, with 6–8 years of hands-on working experience.
- Proficiency in creating wireframes, navigation models, and interaction models with 6–8 years of hands-on working experience.
- Ability to identify design challenges and develop effective solutions with 6–8 years of hands-on working experience.
- Experience driving continuous improvement initiatives within development and testing processes with 6–8 years of hands-on working experience.
- Ability to build and maintain strong client relationships with 6–8 years of hands-on working experience.
- Commitment to implementing best practices to enhance efficiency, quality, and overall project delivery with 6–8 years of hands-on working experience.
- Ability to safely and successfully perform the essential job functions consistent with the Americans with Disabilities Act and applicable federal, state, and local standards.
- Ability to perform sedentary work involving sitting or remaining stationary most of the time, with occasional movement around the office for meetings.
- Ability to perform repetitive computer-based tasks using a mouse, keyboard, and monitor.
- Develop and communicate project plans in line with team goals and timelines.
- Conduct and participate in meetings with development teams to review requirements, prototype walkthroughs, task flows, and interaction designs.
- Discuss and strategize implementation approaches for effective project execution.
- Conduct user research through interviews, focus groups, surveys, and observations to gather insights.
- Translate research findings into interactive wireframes, navigation models, and interaction models.
- Identify design challenges and develop solutions to enhance user experiences.
- Collaborate with stakeholders and project management teams to review study observations, prioritize tasks, and establish design goals.
- Review existing system functionality, prioritize redesigns, and assess new feature requests.
- Drive continuous improvement initiatives within development and testing processes.
- Work with development teams to plan and execute system integration activities.
- Build and maintain client relationships to support satisfaction and project success.
- Implement best practices to enhance efficiency, quality, and overall project delivery.
CAI provides IT services and staffing to large enterprises and government, including strategy and consulting, application management, contract staffing, and cybersecurity. It combines consulting, software development, and managed services to design, build, and maintain IT systems, and uses contract staff to supply skilled professionals. CAI differentiates itself by pairing technology services with workforce solutions and government contract experience to deliver end-to-end projects tailored to clients with limited resources. Its goal is to help clients modernize, secure, and improve productivity and customer experience.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Allentown, Pennsylvania
Founded
1981
Get referred to CAI
See people who can refer or advise you
Simplify's Take
What believers are saying
- CAI closed 2025 near $1.4 billion revenue, sustaining nearly 10% five-year CAGR.
- Public sector revenue grew over 14% in 2025, showing sticky government demand.
- CAI and NASPO ValuePoint's March 4, 2026 agreement speeds AI procurement for states.
What critics are saying
- Public-sector procurement cycles dominate CAI's growth, exposing it to budget delays and contract protests.
- JLL ownership pressures CAI toward higher leverage and faster integration after July 1, 2026.
- If AI procurement becomes self-service, CAI's public-sector advisory wedge disappears by 2027.
What makes CAI unique
- CAI's 40-year public-sector specialization spans Sourcewell, NASPO ValuePoint, and NYSAC relationships.
- July 15, 2026, CAI launched a county-wide AI evaluation platform across New York's 62 counties.
- JLL Partners closed CAI recapitalization on July 1, 2026, funding expansion and technology investment.
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Benefits
Hybrid Work Options
Company News
CAI, a global services firm, has launched a shared AI evaluation platform in partnership with the New York State Association of Counties (NYSAC). The platform enables New York's 62 counties to collectively evaluate artificial intelligence tools, share risk data, and make informed procurement decisions. More than half of New York's counties are participating, with 85 users across 32 counties actively using the system. The platform currently features 20 AI solutions available for evaluation and has completed 20 county assessments. The dashboard allows counties to access peer-reviewed evaluations, eliminating the need for manual outreach and duplicated efforts. Counties are using it to build internal AI taskforces, respond to vendor requests, and align programmes with New York State's AI Acceptable Use Policy. The platform provides a standardised scoring framework and includes a policy and educational resource library for counties at various stages of AI readiness.
CAI and NYSAC launch statewide AI evaluation platform for New York counties. The dashboard gives county governments a peer-reviewed framework to evaluate AI tools. 15 juil. 2026 09h09 HE | Source: CAI ALLENTOWN, Pa., July 15, 2026 (GLOBE NEWSWIRE) - CAI, a global services firm, today announced the successful launch of a shared AI evaluation platform in partnership with the New York State Association of Counties (NYSAC). The platform gives New York's 62 counties a single, trusted, peer-powered resource to evaluate artificial intelligence tools, align AI programs with state policy, and make confident procurement decisions at scale. For the first time, New York counties can evaluate AI tools collectively. This consists of pooling assessments, sharing risk data, and building a body of peer intelligence no single county could produce alone. All county evaluations are shared transparently across the platform, allowing any participating county to benefit from peer insights without duplicating effort. The solution also includes a policy and educational resource library, giving counties at every stage of AI readiness a credible foundation for decision-making. What once required manual outreach and days of summarization now takes a single self-service session. The dashboard is already delivering results across the state: * 85 users across 32 counties: More than half of New York's counties are actively participating by reading peer evaluations, submitting their own assessments, and contributing to a growing body of shared AI intelligence * 20 AI solutions available for evaluation: Tools spanning productivity, transcription, human services, and more assessed through a standardized, peer-reviewed scoring framework * 20 county evaluations completed: Real assessments from real county IT leaders, giving every participating county instant access to peer intelligence they didn't have before "County IT directors were fielding AI requests from elected officials and vendors with no consistent way to respond," said Mark Lavigne, deputy director, NYSAC. "CAI came to this work knowing county government constraints, accountability, and pace. They built with us, not just for us, and that's reflected in the result. Now, when a county executive walks in and asks about a particular AI tool, IT leadership can point to peer-reviewed data from other New York counties." "The shared AI evaluation platform is a model for what peer-driven AI governance in government can look like: practical, scalable, and built around the real challenges county IT leaders face every day," said Abe Hunter, chief revenue officer and president, public sector, CAI. "State and local governments are under enormous pressure to move fast on AI, and they need a trusted framework to do it responsibly. We're proud of what we've helped the NYSAC team and New York counties build, and we believe this approach has real potential to be replicated nationwide." Counties are using the dashboard to build internal AI taskforces, respond to vendor requests with evidence-backed data, and align their AI programs with the New York State AI Acceptable Use Policy. About NYSAC The New York State Association of Counties (NYSAC) is the statewide association representing elected county officials and their staff across all 62 New York counties. NYSAC provides advocacy, education, and technical assistance to help county governments deliver effective, efficient services to the residents of New York State. Learn more at www.nysac.org. CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right - whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Learn how CAI powers the possible at www.cai.io. Media Contact Madison Oler Sr. PR & Communications Specialist, CAI [email protected] Mot-clé.
The City of Seattle appoints new Chief Technology Officer. New heights. Lily Morris Contributing Writer The City of Seattle has appointed Shannon Smith as Chief Technology Officer, bringing an experienced public-sector technology leader back to government after nearly two years in the private sector. Smith will lead Seattle's technology organization, overseeing enterprise technology governance, workforce management, vendor partnerships and the city's technology strategy. The department includes approximately 633 employees and manages roughly $300 million in operating and capital budgets. Most recently, Smith served as Director of Public Sector, County Government at CAI, where she advised cities and counties on technology strategy, artificial intelligence, cybersecurity and managed services initiatives. Prior to joining CAI, she spent more than a decade in public-sector technology leadership roles. CxOs on the Move is brought to you by CIO Partners(R). When hiring your next technology executive, experience matters. Trust CIO Partners, the leading search firm for technology leadership talent for all industries. Subscribe to the Early Morning Byte! Begin your day informed, engaged, and ready to lead with the latest in technology news and thought leadership.
CAI, a global services firm, reported nearly $1.4 billion in revenue for 2025, maintaining a five-year compound annual growth rate of nearly 10%. The company, which employs over 9,000 associates, saw particularly strong performance in its public sector portfolio, which grew over 14%. The firm launched several AI-powered solutions, including a service desk that reduced helpdesk call volume to 61% within 2.5 weeks for one client. CAI also filled 14% more staffing positions year-over-year and introduced a cyber insurance assessment aligned with NIST standards. CAI contributed over $8 million globally to philanthropic initiatives across five pillars: accessible education, helping families thrive, food accessibility, neurodiversity and sustainability. The company received 13 awards and certifications, including recognition from Forbes and Disability:IN.
CAI named by Forbes to America's Best Large Employers list for 2026. Global services firm recognized for AI training, wellness and philanthropic programs ALLENTOWN, Pa., Feb. 10, 2026 (GLOBE NEWSWIRE) - CAI, a global services firm, has been named one of America's Best Large Employers by Forbes, joining a list of organizations recognized for their commitment to fostering strong workplaces. CAI ranked 7th of all employers in the Professional Services industry. CAI enhanced initiatives to improve employee satisfaction; talent development programs centered on proficient use of AI and leadership skills; wellness resources to increase healthy habits; and philanthropic strategies for employees to uplift global communities. Forbes and Statista, a leading statistics portal and industry ranking provider, selected America's Best Employers 2026 through an independent survey from a sample of over 217,000 U.S. employees working for companies employing at least 1,000 people within the U.S. Over 3.5 million employer evaluations were considered. The final score is based on two types of evaluations: personal (those given by employees themselves) and public (those given by friends and family members of employees, or members of the public who work in the same industry), with a much higher weighting for personal evaluations. "At CAI, our people are at the heart of everything we do," said Mayra Lebron-Lopez, vice president, HCM operations at CAI. "Being recognized as one of America's Best Large Employers by Forbes affirms our commitment to building a workplace where innovation, collaboration and support come together to drive success. We are proud to champion our employees' growth and well-being every step of the way." CAI recently earned the Bronze Stevie(R) Award in the Best Use of Technology in Customer Service - Computer Industries category. It recognizes how CAI leverages AI-powered technology in its Service Desk to develop a predictive service model that identifies IT issues before they occur, enabling faster incident detection and resolution.