Massage Therapist

Job Description

Summary of Responsibilities: Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:

• Provide professional, friendly, and engaging service while assisting Guests and Owners with spa and hotel information.
• Perform 30, 45, 60, 90, and 120-minute massage treatments, ensuring client comfort and satisfaction throughout.
• Deliver personalized service by recognizing and responding to each Guest’s individual needs and expectations.
• Maintain a clean, hygienic, and organized work environment, ensuring all equipment is sanitized and in safe working order.
• Support other areas of the Spa operation, including body treatments, product knowledge, and retail sales.
• Follow all departmental, safety, and sanitation policies and procedures.

Qualifications

What you will bring to this role?

• Fluency in verbal and written English required.
• Previous experience as a licensed Massage Therapist.

• Certification from an accredited massage therapy school and current professional license(s) required; dual licensure is preferred.
• Strong interpersonal skills with the ability to resolve issues calmly and professionally.
• Highly responsible and reliable; able to work independently with minimal supervision.
• Flexible availability, including weekends and holidays.
• Ability to remain focused on guest needs while maintaining a calm, courteous, and professional demeanor.
• CPR and First Aid certification preferred.
• Must be able to commit to a consistent weekly schedule—this is not an on-call position. W-4 employment is required

Physical Requirements:

• Frequent standing, bending, and reaching throughout the shift.
• Occasional lifting and carrying up to 20 lbs.
• Occasional kneeling, pushing, pulling, sitting, and climbing stairs, ramps, or ladders.

Additional Information

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Starting hourly wage: Starting $20.02 per hour. Treatment commission, commission based on experience and additional factors. 

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in "What's In It For You?"

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.