Full-Time

Personal Support Worker

Bargaining Unit Position

Deadline 8/26/26
LOFT Community Services

LOFT Community Services

501-1,000 employees

Supports housing and mental health services

Compensation Overview

CA$53.8k - CA$55.1k/yr

Orillia, ON, Canada

In Person

Bachelor's, Certification

Category
Medical, Clinical & Veterinary (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • Post-secondary education in Human Services or a related field, such as a Personal Support Worker Certificate or Gerontology Diploma.
  • Experience supporting seniors and vulnerable populations, including individuals with cognitive and mental health needs.
  • Knowledge of medication administration, health conditions, and psychiatric care.
  • Current First Aid and CPR certification.
  • Strong skills in assessment, problem-solving, and crisis intervention.
  • Ability to engage clients in a positive, respectful, and supportive manner.
  • Ability to work collaboratively within a multidisciplinary team.
  • Effective verbal and written communication skills.
  • Demonstrated creativity, flexibility, and adaptability.
  • Proficiency with basic computer applications.
  • Physical ability to perform demanding body mechanics, including lifting and transferring.
  • Ability to work rotating shifts as scheduled.
  • A satisfactory vulnerable sector check is required.
Responsibilities
  • Provide support for clients’ physical and mental health needs, including medication reminders, health monitoring, and coordination with healthcare professionals.
  • Assist with activities of daily living, including personal care, hygiene, mobility, meal preparation, and maintaining a clean, safe, and comfortable living environment.
  • Build respectful relationships that promote dignity, independence, and active participation in daily, social, and recreational activities.
  • Assist clients in managing behavioural and cognitive challenges by offering guidance, reassurance, and companionship.
  • Ensure a safe environment by following health and safety procedures, responding to emergencies, and reporting incidents appropriately.
  • Follow established medication protocols, support self-administration programs, and collaborate with healthcare providers to ensure safe practices.
  • Maintain accurate care records, participate in care planning, and communicate with the interdisciplinary team.
  • Assist with program activities, transportation for client outings, and day-to-day operations, including basic administrative tasks when required.
  • Work rotating shifts, provide coverage as needed, and support program operations during the absence of senior staff.
  • Perform additional responsibilities assigned by the Program Manager or designated supervisor to support program operations and continuity of care.
Desired Qualifications
  • Experience coordinating social and recreational activities.
  • A valid Ontario Driver’s License.
LOFT Community Services

LOFT Community Services

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LOFT Community Services provides housing and support for people facing mental and physical health challenges, addiction, cognitive impairment, and homelessness. It offers safe, stable housing along with practical help to regain dignity and independence. The organization runs a range of services, including supportive housing, outreach via York Region/South Simcoe’s only homeless street outreach van, and programs for recovery and integration. Unlike many peers, LOFT is one of Ontario’s largest mental health providers and the biggest housing and outreach operator in its region, enabling it to serve about 4,000 people a year with a proactive, diverse set of programs. LOFT’s goal is to reduce homelessness and empower clients to take control of their lives through recovery, independence, and sustained stability.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1953

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Simplify Jobs

Simplify's Take

What believers are saying

  • Ontario funded Bradford House in March 2026, reinforcing provincial backing.
  • UHN's Dunn House expansion in 2025 validates LOFT's homeless-medical care model.
  • Charity Intelligence reported $46.2 million in reserves for F2024, cushioning operating shocks.

What critics are saying

  • LOFT depends on government funding for 87% of revenue, including 83% from Ontario.
  • The TTC outreach program remains a pilot launched in March 2023, risking nonrenewal.
  • Ontario contract cuts would hit Bradford House, Dunn Avenue, and staffing within one budget cycle.

What makes LOFT Community Services unique

  • LOFT combines supportive housing, outreach, and crisis-adjacent care across Toronto and York Region.
  • Bradford House opened in early 2026, doubling capacity to 99 seniors with accessible units.
  • LOFT's TTC outreach pilot with Toronto, TTC, and Streets to Homes embeds transit support.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Parental Leave

Tuition Reimbursement

Professional Development Budget

Gym Membership

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Bell
Feb 23rd, 2024
Learn more about the positive impact of Bell Let’s Talk

Bell Let’s Talk funds organizations across Canada to increase access to mental health services.