Business Insurance Senior Account Associate
No salary listed
Junior
Bachelor's, Associate's
Opelika, AL, USA
HybridHybrid role; commute to the Opelika office at least three days per week.
InsuranceInsurance Sales & Agency
Company Does Not Provide H1B Sponsorship
About the job
Requirements
- One to two years of prior experience.
- Property and Casualty Resident’s License is required.
- Annual continuing education is required.
- Intermediate to advanced knowledge of an agency management system and available tools, including Reference Connect, Playbook, and MMA U.
- Intermediate to advanced proficiency with Microsoft Office products, including Outlook, Word, and PowerPoint, and advanced proficiency in Excel.
- Ability to perform duties independently and proactively.
- A developing, professional approach to internal and external customer service.
- Developing effective delegation skills.
- Strong listening, verbal, and written communication skills, and customer service skills.
- Strong attention to detail, a sense of urgency, and problem-solving abilities.
- Strong prioritization and organizational skills.
- No direct carrier interaction is required, but understanding the importance of strong carrier relationships is expected.
- Models MMA Core Values: Collaboration, Passion, Innovation, and Accountability.
Responsibilities
- Participate actively with the client team on client deliverables and meeting client expectations.
- Support account-team members on any or all functions as needed.
- Assist other Senior Account Associates during high-volume periods as needed.
- Provide new-business and renewal support by compiling Broker of Record Letters, updating the Renewal Flow Checklist, preparing loss summaries, transmitting renewal requests to clients by email or Indio, gathering renewal information from clients and updating the agency management system, running ModMaster reports, following up on submissions with markets, and generating proposals or coordinating proposal support with a vendor.
- Provide general service support, including agency management system data entry for new-business support, renewal support, and special projects; new mail support; downloading carrier documents; creating or updating Certificate and Evidence of Property templates; and following up with carriers for policies and endorsements.
- Perform a second review of policies upon receipt of a checklist from a vendor.
- Order endorsements, review them upon receipt, and address discrepancies.
- Create or update Schedules of Insurance and create Loss Policy Releases.
- Address cancellations and reinstatements.
- Review audits and address discrepancies.
- Perform accounting tasks, including premium allocations; invoicing renewal policies, audits, and endorsements; accounts receivable monitoring; check requests, accounts-receivable adjustments, and cash on account; finance agreements; and accounting discrepancies.
- Support a book of business under the direction and guidance of the Unit Leader, Unit Manager, or client team.
Desired Qualifications
- An associate degree is preferred.
- A bachelor's degree is a plus.
- An advanced degree in Risk Management and Insurance (RMIN), Finance, or Accounting is a plus.
- An advanced designation such as AAI or CISR is a plus.
About the company
Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
New York, NY
Founded
1871
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Simplify's Take
What believers are saying
- Consulting drives growth: Mercer and Oliver Wyman's group grew 8% organically in the June 2026 quarter, versus 3% for broking.
- Profits cushion jobs: Marsh kept about 27 cents of operating profit per sales dollar in 2025, before one-time costs.
- Many career paths under one employer: 95,000+ colleagues span broking, reinsurance, benefits and strategy consulting in 130 countries.
What critics are saying
- Expect cuts: Thrive, announced October 2025, sets aside $500 million, mostly severance and technology, to save $400 million yearly.
- Pricing works against broking: Marsh's index shows commercial rates fell 6% in the June 2026 quarter, an eighth straight drop.
- Back-office roles are being consolidated: a Business and Client Services unit is pooling operations and technology teams company-wide.
What makes Marsh & McLennan unique
- Consulting is a third of the business: Mercer and the Oliver Wyman group earned 36% of 2025 revenue.
- Investment management sets it apart: Mercer is the world's largest outsourced chief investment office, running portfolios for institutions.
- Scale sets it apart: 2025 revenue grew 10% to $27.0 billion across broking, reinsurance and consulting.
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