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STCU

Member-owned financial services credit union

Home Loan Officer

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeHayden, ID, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A minimum of three years of mortgage lending experience in a financial services environment is required, including knowledge of mortgage terms, title insurance, and required mortgage processing procedures.
  • Registration with the National Mortgage Licensing System and Registry under the terms of the SAFE Act of 2008 is required.
  • Proficient knowledge of Microsoft Office programs, including Outlook, Word, Excel, and Teams, is required.
  • The ability to regularly talk, hear, see, and operate a computer keyboard and mouse is required.
  • The ability to occasionally lift, pull, push, and carry up to 10 pounds is required.

Responsibilities

  • Meet mortgage loan production standards by performing high-volume lending functions accurately and promptly in alignment with STCU loan standards and procedures.
  • Guide qualified borrowers through the mortgage loan origination process by setting clear expectations about timelines, loan conditions, and closing dates; evaluate loan application materials and make recommendations aligned with STCU policies and secondary market guidelines.
  • Identify and coordinate opportunities with other departments to maximize their expertise, fulfill corporate objectives, and extend financial aid by maintaining proficiency in STCU products, systems, and procedures and developing strong relationships.
  • Maintain accurate and current knowledge of residential loan programs, guidelines, and procedures, including conventional, government, FHA, VA, construction, and other STCU portfolio products.
  • Evaluate loan applications, credit reports, title reports, appraisals, inspections, and supporting documentation.
  • Take ownership of issues by acting as the member’s advocate.
  • Follow through on all commitments.
  • Adhere to policies, procedures, and established processes to support departmental and organizational compliance requirements.
  • Recommend policy and procedural changes and process improvements to support the organization’s strategic goals.
  • Contribute to and support a positive, effective, high-performing, and cohesive work environment.
  • Work in an office environment with constant or intermittent low- or moderate-level sounds and in a high-stress, fast-paced, deadline-oriented environment.

Desired Qualifications

  • Some college is strongly preferred.

About the Company

STCU

Member-owned financial services credit union

STCU is a member-owned financial cooperative that provides a range of banking services to its 300,000 members through about 48 branches and $5.7 billion in assets. It helps people manage money, borrow for big purchases, save, and plan financially, as a typical credit union offer-set tailored to members rather than outside investors. The product offering works through member accounts (savings and checking), loans (auto, mortgage, personal), and digital tools, all designed to meet members’ financial needs with cooperative governance and NCUA federal insurance. STCU differentiates itself with a strong people culture and community focus: it has been recognized as a top employer (Fortune Great Places to Work) and emphasizes core values of joyfulness, generosity, belonging, goodness, and striving, aiming to be a force for good in the Inland Northwest. Its goal is to help members achieve their financial goals and dreams while reinvesting in the community and maintaining member-first service.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$50M
Headquarters
Liberty Lake, WA
Founded
1934

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