Global Banking COO

Are you a strategic and commercially minded operating leader with a strong track record of turning strategy into execution? Do you thrive in complex, fast-paced and highly regulated environments where sound judgement, effective governance and disciplined delivery are critical?
We’re looking for a Chief Operating Officer for Global Banking Americas to act as a strategic partner to the Co-Heads of Global Banking Americas and members of the Global Banking Americas management team, to shape and implement the Global Banking strategy across the region, enabling sustainable and profitable growth while maintaining a strong control environment and providing effective oversight and challenge of operational and non-financial risks.
Reporting to the Global Banking Chief Operating Officer, you will lead the Global Banking COO agenda across the Americas. You will be responsible for driving execution across the business, enabling the development and implementation of new businesses, products and capabilities, leading complex cross-functional transformation and change, strengthening the front-to-back operating model, and overseeing regulatory, audit and non-financial risk priorities.
This is a highly visible leadership role at the centre of Global Banking’s growth and transformation agenda.
You will
• partner with the Global Banking COO to shape and execute Global Banking strategy and COO priorities across the Americas, aligned with the broader Global Banking strategy
• lead the delivery of the Global Banking COO agenda across the Americas, driving consistent standards of governance, execution and accountability
• serve as a strategic partner to the Co-Heads of Global Banking Americas, supporting the delivery of business objectives, sustainable profitability and effective risk management
• translate strategic business priorities into executable plans with clear ownership, milestones and measurable outcomes
• sponsor and deliver complex, cross-functional transformation initiatives in partnership with Technology and Operations, including the use of automation, data and AI to redesign workflows and operating models, simplify processes and reduce manual activity, while ensuring solutions meet UBS governance, control and risk-management requirements
• actively manage the operating drivers of business performance and profitability in close partnership with Finance, including resource allocation, investment prioritisation, cost efficiency and operating leverage
• play a senior leadership role across key regional and global governance bodies, including the Global Banking Americas Risk Forum and Global Banking Operating Forum
• act as the senior Global Banking COO coordination point for the Americas regulatory agenda, overseeing regulatory engagement and prioritising resources for critical mandates, including the FRBNY, OCC, SEC, CFTC and FINMA, ensuring issues are identified early and commitments are delivered with appropriate governance and discipline
• maintain and continuously enhance the front-to-back control framework and risk culture, ensuring clear ownership, effective escalation and sustainable remediation of issues
• lead key audit and regulatory remediation initiatives and provide effective first-line oversight and challenge of the business’s non-financial risk profile
• oversee operational resilience and business continuity for Global Banking Americas, ensuring critical business services, dependencies and recovery arrangements are understood, tested and appropriately governed
• lead, develop and retain a high-performing COO team, fostering a culture of accountability, collaboration and continuous improvement, and deploy COO capacity against the highest-priority business, regulatory and risk agenda

Your team

You will work within the Investment Bank COO function, reporting directly to the Global Banking Chief Operating Officer and lead a team of 11 COOs/Business Managers. You will set clear priorities and objectives for the team, establish consistent standards of execution, and actively develop talent and leadership capability. You will work in close partnership with the Co-Heads of Global Banking Americas and members of the Global Banking Americas management team, as well as senior colleagues across Technology, Operations, Risk, Finance, Legal and Compliance.

Your expertise

We’re looking for an operating leader with strong commercial judgement, exceptional execution capability and the ability to influence effectively across a global organisation.
• extensive COO or business management experience in the United States within Investment Banking or Global Banking, with broad Global Banking product knowledge; experience in Financing products is advantageous
• a strong understanding of the investment banking businesses and the front-to-back operating and control environment
• a proven record of shaping and translating business strategy into execution and delivering tangible business, operating and risk outcomes
• significant change-the-bank and transformation experience, working in close partnership with Operations and Technology to deliver complex, cross-functional programmes with disciplined governance and measurable business, operating and risk outcomes
• substantive experience leading regulatory and internal audit engagements, including senior-level interaction with regulators and auditors and the successful delivery of remediation commitments
• experience engaging with key US banking and securities regulators, including the FRBNY, OCC, SEC and/or CFTC; experience with other major global regulators is advantageous
• strong enterprise prioritisation and execution disciplines, with the judgement to manage competing business, regulatory, risk and transformation priorities
• a proven track record of building, leading and developing high-performing teams
• strong judgement and a well-developed control mindset, with the confidence to constructively challenge and influence senior stakeholders
• exceptional stakeholder management, interpersonal and communication skills, with the ability to simplify complex issues and communicate with clarity and impact
• the ability to operate effectively under pressure, manage competing priorities and deliver consistently against demanding deadlines
• strong enterprise judgement and decision-making capability, with the ability to navigate ambiguity, simplify complexity and prioritise for impact
• a results-oriented mindset and a track record of driving continuous improvement, simplifying operating models and delivering sustainable change
• You’re curious to explore how AI can improve how we build, deliver and optimize workflows. You do this with sound judgment, validating outputs and aligning with policies, risk standard and ethical use.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.