Support Technician - Maintenance Engineering

Job Description

The Role:

We are seeking a proactive and skilled Support Technician to join our Maintenence Engineering team here at Shirebrook. The successful candidate will be responsible for providing maintenance support for distribution systems and equipment, ensuring efficient and reliable operations. This is a semi-skilled maintenance role, requires attention to detail, the ability to work collaboratively and closely with the maintenance technician team within a fast-paced environment. There will be the opportunity to develop your skills whilst in role and potential future opportunity to go through an apprenticeship scheme.

Key Responsibilities:

Technical Support:

• Provide maintenance support for distribution systems, including conveyor belts, sorting machines, and automated storage systems. Working and supporting closely with the maintenance technicians as well as the ability to work autonomously.
• Troubleshoot and resolve simple issues promptly to minimise downtime.

Maintenance and Repairs:

• Perform regular inspections and preventive maintenance on distribution equipment with appropriate support where required.
• Support in ensuring all equipment is maintained according to manufacturer guidelines and safety standards.

System Monitoring:

• Monitor the performance of distribution systems to identify potential issues.
• Report any irregularities or potential problems to the maintenance supervisor.

Safety and Compliance:

• Adhere to all health and safety regulations and company policies.
• Maintain accurate records of maintenance activities and compliance checks.

Documentation and Reporting:

• Maintain and record detailed records through CMMS of all support and maintenance activities.

Collaborative Efforts:

• Work closely with the distribution and logistics teams to support seamless operations.
• Assist with the implementation of new systems and technologies within the distribution centre.

Qualifications

What we are looking for:

• A passion for a career in engineering
• Confident working at height and in small spaces
• Able to work well within a team
• Confident communicator

Desirable, but not essential:

• A qualification in either Electrical or Mechanical Engineering or prior experience in a semi-skilled maintenance roles - This is an entry role into engineering so while a qualification or experience is desirable, it is not necessary provided you have a passion for engineering.

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.