B

Bertelsmann

Global media, services, and education conglomerate

Office Coordinator

Facilities ManagementConfirmed live in the last 24 hours
Full-timeMorrisville, NC, USANo salary listed

About the Job

Requirements

  • Knowledge of day-to-day office administration and facilities-coordination practices, including work orders, vendor coordination, space management, and workplace services.
  • Skill in coordinating vendors, purchasing, event logistics, and multiple concurrent requests within established budgets, deadlines, and procedures.
  • Proficiency with Microsoft Outlook, Excel, and Word, and ability to learn and use desk-booking, ticketing, purchasing, and other workplace systems.
  • Ability to maintain accurate records, analyze basic operational or budget information, and communicate trends, risks, or follow-up needs.
  • Ability to communicate clearly with employees, visitors, vendors, property management, and cross-functional partners in person and in writing.
  • Ability to prioritize competing workplace needs, resolve routine issues independently, and identify when escalation is appropriate.
  • Two years of relevant experience in office administration, workplace services, facilities coordination, administrative support, customer service, or a related environment.
  • At least one year of experience supporting office, workplace, or facilities operations.
  • Bachelor's degree.

Responsibilities

  • Coordinate daily office and facilities needs through completion, including building upkeep, furniture, equipment, maintenance, cleaning, food and beverage, shredding, composting, and office plants; engage approved vendors when work cannot be resolved internally and escalate significant issues appropriately.
  • Serve as the primary coordinator for office service requests and work orders received through established channels, tracking requests and following through to resolution.
  • Administer the desk-booking platform and related space-management and office-coordination approvals; maintain accurate workplace information and support effective use of office space.
  • Provide operational coverage for reception and office-support activities when business needs require continuity of onsite services.
  • Coordinate approved office vendors and property-management contacts, monitor service delivery, and follow up on open needs to support reliable workplace operations.
  • Complete purchasing for assigned headquarters needs, including office and breakroom supplies, small equipment, maintenance services, catering, and other approved workplace expenses within established budgets and processes.
  • Maintain appropriate purchasing and vendor records and summarize spending or budget trends to support informed decisions and escalation.
  • Plan and coordinate company-wide employee engagement events and catering, managing logistics, vendors, timelines, communications, and approved spend.
  • Coordinate workplace communications so employees receive timely, accurate information about office operations, events, access, space, and service changes.
  • Partner with HR Operations and other stakeholders on onsite employee-experience needs and improvements.
  • Partner with Information Security, HR, HR Operations, IT, property management, and others on building access control, visitor-management processes, and related workplace security needs.
  • Support emergency-response planning, preparedness activities, and communications in partnership with the Director, HR Operations, and appropriate internal and external stakeholders.
  • Complete required sustainability and building-related reporting accurately and on schedule, maintaining supporting information as required.
  • Identify recurring workplace issues and recommend practical improvements to office processes, documentation, vendor coordination, and employee service.
  • Coordinate cross-functional workplace projects and process updates within assigned scope, keeping stakeholders informed and escalating risks or decisions outside established authority.
  • Support evolving business needs, cross-functional projects, and other activities aligned with organizational priorities.

Desired Qualifications

  • Two or more years of office, workplace, or facilities coordination experience.
  • Bachelor's degree in business administration, facilities management, human resources, or a related field.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

Recently Posted Jobs

Explore more opportunities at Bertelsmann

See more jobs