Service Corporation International

Provides funeral services, cemeteries, & cremation

Transfer Specialist

Delivery & Courier DrivingPosted on Oct 29

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
A current state- or province-issued driver's license and an acceptable driving record are required.
At least one year of work experience as a courier or driver is required.
Basic computer skills are required.
The employee must be able to work a schedule that supports business needs, including weekends and nights, and participate in an on-call rotation for weekends, nights, and holidays.
The employee must be able to lift up to 75 pounds and push or pull up to 200 pounds.
The employee must be able to drive in hazardous conditions, heavy traffic, and varied weather.
Professional appearance and a business suit are required when interacting with families; casual attire is acceptable for vehicle maintenance.

Responsibilities

Safely drive company-owned professional vehicles to perform first-call removals of deceased individuals in accordance with local and state laws and company policies and procedures.
Follow processes for chain of custody, paperwork, and deceased identification.
Cooperate with first responders, coroners, hospital staff, and senior living facilities, accommodating their processes and procedures.
During home removals, interact courteously and professionally with bereaved family members, show sensitivity to the environment, and minimize conversation.
Follow company procedures for removing soiled garments, bedding, or other materials, and leave a warm and courteous first impression.
Enter deceased-event information into proprietary software according to company procedures.
Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
Wash, vacuum, and clean vehicles to keep them presentable.
Fuel vehicles as necessary.
Follow safety guidelines and expenditure processes.
Maintain personal protective and removal supplies, including cleaning products, in vehicles.
Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.

Desired Qualifications

Direct customer interaction experience is strongly preferred.

Our associates celebrate lives. We celebrate our associates.

Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Removal

Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures
Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and removal supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

MINIMUM REQUIREMENTS

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds; push/pull up to 200 pounds
Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required

Postal Code: 28208Category (Portal Searching): OperationsJob Location: US-NC - Charlotte

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Houston, TX
Founded: 1962

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