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ConvenientMD

Walk-in urgent care with telehealth

Lead Nurse

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeLittleton, NH, USAIn-person

About the Job

Requirements

  • Must be a licensed Registered Nurse (RN) or Licensed Practical Nurse (LPN).
  • Demonstrated experience in a lead or supervisory capacity within a healthcare setting.
  • Ability to work independently and take initiative to help drive results.
  • Ability to establish and maintain positive relationships with team members and stakeholders across the organization.
  • Familiarity with medical terminology, clinical workflows, and patient care practices.
  • Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
  • Availability to work in the clinic Monday through Friday, participate in rotating weekend on-call coverage, and regularly support clinic opening and closing.

Responsibilities

  • Provide clinical leadership and guidance to the nursing team while remaining an active member of the clinical team and working scheduled clinical shifts.
  • Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
  • Assist with clinic scheduling operations to ensure optimal use of resources and staff to meet patient needs.
  • Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
  • Enforce clinic policies and procedures to ensure compliance with regulatory standards.
  • Act as the point of contact for patient feedback and work with the Medical Leadership team to address concerns.
  • Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
  • Coordinate with the finance department to track supply expenses and ensure adherence to the budget.
  • Recruit, train, supervise, and engage clinic staff, fostering a positive, collaborative, and supportive work environment.
  • Support performance evaluations and provide ongoing feedback to enhance staff development.
  • Foster teamwork and effective communication among clinic team members.
  • Collaborate with the Practice Manager and Regional Leadership team, including the Director of Operations and Medical Director, to contribute to developing and executing strategic initiatives.
  • Analyze market trends and the competitive landscape to identify growth opportunities.
  • Implement strategies to enhance the clinic's market presence and community engagement.
  • Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
  • Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
  • Partner with Regional Leadership and corporate resources to ensure effective communication and alignment on goals.

Desired Qualifications

  • Previous lead, supervisory, or mentoring experience.
  • Experience supporting onboarding and training of clinical staff.
  • Experience with inventory management, clinic inspections, or quality initiatives.
  • Experience with When to Work, Clockwise, ADP, and Envi.

About the Company

ConvenientMD

Walk-in urgent care with telehealth

ConvenientMD operates urgent care clinics and offers virtual care to deliver quick, affordable medical services without requiring appointments. Patients receive in-person care through walk-in visits for non-life-threatening illnesses or injuries, with on-site labs, X-rays, vaccinations, and prescription services, plus remote visits via telehealth. Its model combines immediate access with transparent self-pay pricing, alongside a broad range of services that cover urgent, primary, and preventive care. The goal is to make healthcare more convenient and affordable for communities by improving access and reducing barriers to essential medical services.

Company size
501-1,000
Company stage
Early VC
Total funding
$6.9M
Headquarters
Portsmouth, NH
Founded
2012

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