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PENN Entertainment

Operates casinos, racetracks, and online betting

Security Officer

Security Guarding & PatrolUpdated on Nov 12
Part-timeToledo, OH, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Previous customer service experience is required.
  • Effective written and verbal communication is required.
  • The ability to handle stressful situations involving the general public is required.
  • The ability to work in an environment that may be noisy is required.
  • Tact is required when dealing with difficult team members, guests, or situations.
  • The ability to identify and quickly respond to potential problems and conflicts, and to defend oneself and others in combative situations, is required.
  • The ability to run on level or graded surfaces and up and down stairs is required.
  • The ability to move efficiently around all work areas, including walking and standing for long periods, is required.
  • A valid state-issued driver's license is required.
  • The ability to multitask across a variety of posts and work with all departments is required.
  • Physical mobility with reasonable accommodations is required, including the ability to push, pull, carry, and lift up to 35 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.
  • The employee may be exposed to unrestricted second-hand tobacco smoke.
  • The ability to adapt and adjust as necessary is required.

Responsibilities

  • Provide exceptional service to guests.
  • Support property promotions and events.
  • Maintain highly visible patrols to ensure a safe gaming environment.
  • Provide support to other departments so they can serve guests effectively.
  • Escort money and chip transactions in accordance with state gaming regulations and established internal controls.
  • Monitor the casino floor for minors.
  • Respond to disturbances, emergencies, and alarms in the casino and throughout the property.
  • Maintain public order and enforce safety rules.
  • Perform table fills and credits.
  • Perform table game drops.
  • Perform bill validator drops.
  • Adhere to gaming regulations and internal controls.
  • Escort team members, visitors, and vendors into sensitive areas with prior approval.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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