Facilities Manager

POSITION: Facilities Manager

DEPARTMENT: Operations

REPORTS TO: Vice President of Operations

FLSA STATUS: Salaried/Exempt

Base Salary Range: $85-95,000

LEGENDS GLOBAL brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. The world leader in venue management and live event production, oversees 450+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Los Angeles Convention Center located in the heart of vibrant downtown LA, the Los Angeles Convention Center is a leading venue for conventions, trade shows, and exhibitions. The center is committed to delivering excellent service and exceeding expectations for clients and guests at every event.

Job Summary

The Facilities Manager leads the Facilities setup department at the Los Angeles Convention Center and is accountable for planning, staffing, and executing event setups, room changes, and strikes. The position directs Facilities Supervisors, leads, and assigned staff across shifts, ensuring that work is completed safely, accurately, and on time in accordance with approved event requirements.

The manager translates event information into clear work assignments, maintains staffing and production plans, and serves as the department’s primary operational contact for Event Management and other department leads. The role also coordinates equipment readiness, storage, contractor interfaces, and construction-related changes that affect department access, event delivery, or future operating needs.

Key Job Factors

1.      Level of accountability:      Generally independent with occasional oversight                    

2.      Level of decision making:   Diversified tasks

3.      Has contact with:               Multiple departments

4.      Supervision:                       Direct supervision/management of employee(s) 

                                                 # of direct reports: N/A

5.      Physical Requirements:     Frequent standing or walking

6.      Travel Percentage (%):       10%

Essential Duties

Approximate time allocations total 100% and vary with event activity and department priorities. The manager retains department accountability while delegating daily execution to supervisors and leads.

Event planning and execution (25% Daily)

Review Momentus daily for event updates, changes, pending items, event notes, and upcoming requirements. Obtain and review current floorplans and Level 3 documents as they become available. Print and display the current documents on the setup office board, replace superseded versions, and communicate changes to supervisors, leads, and staff.

Plan room setups, changes, and strikes using approved plans and the event calendar. Review overlapping events and occupancy periods so rooms and shared spaces are not struck or reset prematurely. Resolve conflicting instructions or access requirements with Event Management before work proceeds.

Coordinate airwall scheduling and other facility needs with Facilities Operations before event move-in and move-out. Confirm equipment, furniture, access, and staffing are available for each phase. Inspect completed setups against approved requirements and track corrections and pending items through completion.

Attend weekly WERM meetings and relevant pre-con meetings. Organize planning meetings with event managers and department leads before larger or more complex events, confirm department requirements and safety considerations, and translate meeting decisions into staffing plans and work assignments.

Department leadership and supervisor development 20 percent (20 % Weekly)

Lead the department through clear expectations for safety, service, work quality, production, and accountability. Direct and support Facilities Supervisors and leads, delegate responsibilities, review their performance, and coach them in planning, communication, problem solving, and staff leadership.

Ensure staff understand daily assignments, deadlines, equipment needs, and changing priorities. Follow up on unfinished tasks and establish consistent handoffs between shifts. Maintain clear communication so both shifts understand completed work, pending items, event changes, and issues requiring escalation.

Manage attendance, performance feedback, evaluations, and corrective action within delegated authority and in coordination with Human Resources and Operations leadership. Apply applicable collective bargaining agreements and work rules when assigning work and managing personnel.

Staff scheduling and labor planning (15 % Daily)

Prepare weekly staff schedules based on event requirements, setup and strike workload, department coverage, and available skills. Upload schedules to Selene and communicate approved changes. Review upcoming events sufficiently in advance to identify coverage gaps and conflicts.

Adjust staffing and shift coverage as requirements change, coordinate overtime approvals, and monitor labor utilization against assigned work and available budgets. Balance workload across shifts and recommend staffing improvements to the Assistant Building Superintendent.

Recruitment training and cross training (10% Quarterly)

Review resumes, conduct interviews, and recommend candidates in coordination with Human Resources and Operations leadership. Support employee onboarding and maintain a documented training checklist for department equipment, safe handling, setup methods, storage practices, and standard work procedures.

Confirm staff receive required instruction and demonstrate competence before independently using assigned equipment. Develop cross-training plans that broaden staff capabilities, improve coverage, and strengthen collaboration between shifts. Track training completion, refresher needs, and supervisor follow-up.

Safety communication and production reporting (10 % Daily)

Conduct or ensure supervisors conduct brief daily safety meetings covering the work planned, equipment handling, movement routes, and event-specific hazards. Enforce required PPE and safe work procedures, report incidents and hazards, and stop unsafe work within delegated authority.

Prepare and review daily work reports showing staffing, completed work,

pending assignments, production, and obstacles. Use these reports to assess performance, adjust priorities, and keep Operations leadership informed.

Serve as the department’s main point of contact by email, radio, and phone. Respond to Event Management and department leads, communicate decisions and changes to the appropriate staff, and ensure questions and outstanding requests receive timely follow-up.

Equipment storage and maintenance coordination (15% Monthly)

Monitor the condition, availability, and maintenance needs of department furniture, carts, lifts, and other setup equipment. Maintain accurate department storage and equipment records and coordinate placement, issue, return, and inventory reconciliation with the Event Facilities Manager and other responsible departments.

Report damage and repair needs through MicroMain or the designated reporting process. Coordinate with maintenance personnel and department leads, obtain status updates, and follow requests through completion. Remove unsafe equipment from use and confirm corrective work and required checks before it is returned to service.

Organize storage to support safe access, efficient retrieval, and event readiness. Recommend repairs, replacements, inventory changes, and improved handling methods. Support waste diversion and efficient material use during department work in coordination with the Sustainability Manager.

Construction coordination and department planning (5% Daily)

Plan for construction obstacles and future impacts on setup operations, including temporary or permanent storage locations, equipment movement, access routes, staging space, and room availability. Participate in project coordination meetings and communicate department requirements before changes affect event delivery.

Lead planning meetings with department leads and relevant service contractors to align schedules, access, responsibilities, and department goals. Develop practical contingency plans to maintain setups, strikes, and event transitions during construction or other disruptions.

Evaluate department needs, recommend procedures and special projects, and support budget planning for labor, equipment, training, and storage. Track agreed actions and escalate unresolved risks to the Assistant Building Superintendent. Perform other related duties and projects as assigned.

Required Qualifications

·         A minimum education of a High School Diploma or equivalent.

·         Minimum five years of experience in convention center operations, event setup, or facility management, with demonstrated responsibility for coordinating event requirements and department work.

·         Demonstrated supervisory experience and ability to lead supervisors, leads, and staff; schedule multiple shifts; coach employees; and maintain clear accountability.

·         Must be able to interpret floorplans, event instructions, and related diagrams; plan setups and strikes; identify overlapping-event conflicts; and coordinate timely room transitions.

·         Working knowledge of Microsoft Outlook, Word, and Excel and ability to use Momentus and a CMMS or designated work-order system for event information, scheduling, and maintenance coordination.

·         Must be able to maintain equipment and storage records, organize training, prepare production reports, and coordinate service contractors and construction-related operational changes.

·         Strong organization, communication, and customer-service skills. Ability to present information, respond professionally to staff, managers, clients, and contractors, prioritize complex issues, and meet tight deadlines under pressure.

·         Must be able to apply safe equipment-handling practices, recognize and report hazards, and enforce department procedures and applicable work rules.

·         Valid California driver’s license.

·         Must have reliable transportation.

·         Required variable work schedules such as late hours, early mornings, extended hours, holidays, and weekends.

Preferred Qualifications

Experience managing union personnel, directing setup operations across multiple shifts, and maintaining event operations during construction or major facility changes. Experience with Momentus is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to sit, stand; walk; reach with hands and arms; talk or hear. The Team Member must frequently use tools/equipment/keyboard/computer/tablet screen for extended periods of time. The Team Member is occasionally required to lift, push, pull, and move up to 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is exposed to large public/private gatherings indoors/outdoors. Team Member will be exposed to outside weather conditions. Team Member may work in confined spaces. Team Member use of Personal Protective Equipment (PPE) will be required in certain situations.

Team Member must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. The noise level in the work environment is typically low to moderate in office setting and moderate to high during events and around loud machinery.

This is an onsite position that requires in-person collaboration with multiple departments and coverage of events from start to finish.

The above statements are intended to describe the general nature and level of work being performed by this position. This is not an exhaustive list of all responsibilities, duties, and skills required. All Team Members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Legends Global reserves the right to change or modify the Team Member’s job description whether orally or in writing, at any time during the employment relationship. Legends Global may require a Team Member to perform duties outside his/her normal description.

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Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodation to complete the application process may contact (610) 729-1023.