Senior Indirect Tax Manager

Posted on 5/15/2024



1,001-5,000 employees

Cloud platform for incident response operations

Compensation Overview

$142,000 - $221,000Annually

+ Bonus + Commission + Equity


San Francisco, CA, USA

  • At least 6+ years of progressively more technical indirect tax experience gained in public accounting and/or Industry
  • Deep knowledge of US domestic indirect taxes (Sales and Use Tax, Property Tax) and broad knowledge of international indirect taxes (VAT/GST) laws and regulations
  • 1+ years of demonstrated experience successfully working across time zones and with team members residing in various geographic locations
  • Professional audit certification - Certified Public Accountant (CPA)
  • Masters in Taxation or LLM
  • Prior working experience with Avalara or Vertex
  • Proven experience managing and researching complex indirect tax (VAT/GST) concepts
  • Proficient Excel Skills
  • Strong analytical skills and problem-solving abilities
  • Strong organizational skills and attention to detail
  • Collaborative communication style and ability to work cross-functionally with people at different organizational levels with a wide variety of backgrounds
  • Strong written and oral communication skills
  • Develop and maintain relationships with internal and external stakeholders for global statutory and go-to-market requirements compliance
  • Monitor global tax laws and collaborate with other functional areas to maintain an effective internal control environment
  • Lead global account reconciliations for indirect tax accounts
  • Manage indirect tax audits and inquiries
  • Identify indirect tax opportunities and analyze complex tax issues for business expansion
  • Support ERP transformation by implementing a global tax engine
  • Develop and implement global VAT/GST/Sales tax training materials
  • Manage relationships with external advisors for global indirect tax compliance services
  • Provide guidance, coaching, and mentoring to the team
  • Lead cross-functional finance projects and process improvements

PagerDuty offers the Operations Cloud platform, providing incident response, AlOps, process automation, and customer service operations with 700+ integrations for faster resolutions, catering to developers, security incident response, critical event management, service ownership, and CollabOps.

Company Stage


Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth



Health, AD&D, Disability, Vision, Life, and Dental Insurance

Paternity and Maternity Leave

Employee Assistance Program

PTO (Vacation / Personal Days)

Sick Time

Remote Work

Adoption Assistance


Employee Stock Purchase Program

Flexible Spending Account

Student Loan Repayment Plan