AutoZone

Retailer and distributor of auto parts

Commercial Sales Manager

Account ManagementPosted on Nov 12

Full-timeBirmingham, AL, USANo salary listedIn-person

About the Job

Requirements

Basic automotive parts knowledge is required.
Leadership skills, strong communication, decision-making, and selling abilities are required.
The role requires the physical capability to lift, load, and deliver merchandise.
The role requires flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

Drive commercial sales growth, maintain strong account relationships, and meet performance targets through face-to-face and phone communication.
Serve as the primary contact for commercial customers, providing proactive engagement and clear communication.
Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
Provide research-based recommendations and expert automotive advice to address customer needs.
Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
Maintain a safe work environment, enforce personal protective equipment usage, and follow fleet safety protocols.
Ensure delivery vehicles are properly maintained and report issues promptly.

Desired Qualifications

Strong people skills and effective communication in both Spanish and English.

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

What We Are Looking For:

Basic automotive parts knowledge.
Leadership skills with strong communication, decision-making, and selling abilities.
Physical capability to lift, load, and deliver merchandise.
Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have:

Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size: 10,001+
Company stage: IPO
Headquarters: Memphis, TN
Founded: 1979

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