C

Crypto.com

Cryptocurrency trading and wallet platform

Vice President, Product Analytics

Full-Time
$130k - $200k/yr+ 401(k) Match
Expert
San Francisco, CA, USA
Hybrid
Data & AnalyticsData Science

About the job

Requirements
  • Proven experience leading Product Analytics teams in a complex, fast-moving organization.
  • Strong hands-on technical judgment, advanced SQL, and experience with modern data platforms such as Databricks.
  • Demonstrated experience using AI to redesign analytics operations, not merely improve individual productivity.
  • Ability to design and implement AI-enabled workflows, reusable agents or tools, validation controls, and analytics knowledge systems.
  • Experience owning a product analytics platform; deep Amplitude experience is strongly preferred.
  • Strong knowledge of experimentation, causal inference, product measurement, and diagnostic analysis.
  • Ability to turn ambiguous business questions into rigorous analysis and clear decisions.
  • Strong product judgment, people leadership, and executive communication skills.
Responsibilities
  • Set the vision, priorities, operating model, and quality standards for Product Analytics.
  • Hire, coach, and develop a high-performing team.
  • Review analytical and data-engineering PRs, providing guidance on SQL, data models, pipelines, metric definitions, and methodology.
  • Represent Product Analytics in executive and product decision-making.
  • Allocate team capacity toward the company’s highest-impact opportunities.
  • Design how analytics work moves from business questions to trusted decisions across intake, data discovery, analysis, validation, reporting, and knowledge management.
  • Build reusable AI tools to automate repetitive workflows, encode analytical standards, and improve the speed, quality, and consistency of delivery.
  • Establish appropriate governance, validation, and human review for high-stakes decisions.
  • Measure the system’s impact on turnaround time, analytical quality, experimentation throughput, and team capacity.
  • Establish trusted KPIs, source-of-truth metrics, dashboards, and executive business reviews.
  • Ensure reporting is accurate, consistent, and focused on decisions—not simply monitoring performance.
  • Partner with Product, Engineering, Data, CRM, Growth, and other functions to align definitions, priorities, and business interpretation.
  • Make experimentation and evidence core parts of product development.
  • Establish standards for hypotheses, success metrics, guardrails, experiment design, causal interpretation, and rollout decisions.
  • Use AI and automation to streamline experiment intake, validation, analysis, and readouts while maintaining analytical rigor.
  • Help product teams move from opinion-led decisions to repeatable test-and-learn practices.
  • Own the Amplitude data stack, including instrumentation strategy, event taxonomy, governance, data quality, and integration with warehouse reporting.
  • Set standards for product instrumentation and ensure new releases can be measured reliably.
  • Set standards for and review analytical models and pipelines, ensuring metrics remain traceable, reproducible, and trusted as products evolve.
  • Lead diagnostic deep-dives into activation, conversion, retention, user behavior, market liquidity, trading execution performance, and product health.
  • Define measurement frameworks and success criteria for major product launches.
  • Oversee post-release evaluations that inform whether the company should iterate, scale, or stop.
  • Identify root causes, challenge weak hypotheses, and translate complex findings into clear recommendations and product actions.
Desired Qualifications
  • Consumer fintech, trading, marketplaces, or other transaction-heavy product experience.
  • Experience with exchange mechanics, market liquidity, and multi-asset products.
  • Experience leading company-wide adoption of new analytics technologies and ways of working.

About the company

Crypto.com operates a digital finance platform that enables trading and managing cryptocurrencies, and also offers card issuance and other financial products for individuals and institutions. It works by providing a crypto trading platform, a wallet-like experience, and card services, supported by fees from trades and premium products, with additional revenue from card issuance and related services. The company differentiates itself through a strong emphasis on regulatory compliance, security, and privacy certifications, aiming to handle large user volumes and deliver a trusted, secure user experience. Its goal is to accelerate the adoption of cryptocurrency and place Cryptocurrency in Every Wallet, building a fairer and more inclusive digital ecosystem.

Company Size

5,001-10,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$453.7M

Headquarters

Central and Western District, Hong Kong

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Robinhood's September 2026 partnership expands Crypto.com distribution into mainstream retail trading.
  • Emirates accepted Crypto.com Pay in July 2026, strengthening real-world payments credibility.
  • Tokenized stocks and prediction markets diversify revenue beyond spot crypto trading during 2026.

What critics are saying

  • Crypto.com cut 12% of staff in March 2026, signaling continued cost pressure and execution strain.
  • Status pages show September 2026 deposit suspensions, ACH delays, and network disruptions undermining trust.
  • Regulatory whiplash from tokenized stocks and prediction markets can stall U.S. expansion if CFTC or SEC acts.

What makes Crypto.com unique

  • Crypto.com and OG.com now power Robinhood prediction markets, validated by September 8, 2026.
  • Crypto.com launched tokenized stocks in August 2026, offering 1,500 assets and 24/7 access.
  • Citadel Securities invested $400 million in July 2026, valuing Crypto.com at $20 billion.

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Benefits

  • Competitive compensation package.
  • Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • International company and team

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

2%
Quartz
Sep 8th, 2026
Robinhood takes stake in Crypto.com and OG.com to expand prediction markets offering

Robinhood Markets has partnered with Crypto.com to offer yes-or-no prediction market contracts on its app, whilst taking minority stakes in both Crypto.com and its prediction markets unit, OG.com. Financial terms were not disclosed. Under the multi-year agreement, event contracts from OG.com will be available on Robinhood's platform. Crypto.com has spun OG out as a standalone company. The deal expands Robinhood's prediction markets presence beyond its existing partnership with Kalshi. Event contracts revenue surged more than tenfold to $156 million in the second quarter, with contracts traded exceeding 13.6 billion. Crypto.com is working towards an IPO, though no timing has been decided. The prediction markets sector has seen trading volume across Kalshi and Polymarket surpass $130 billion in 2025.

Yahoo Finance
Sep 8th, 2026
Robinhood partners with Crypto.com to offer prediction markets, buys stakes in exchange and OG.com

Robinhood Markets has partnered with Crypto.com to offer yes-or-no prediction market contracts on its app. The multi-year deal includes Robinhood taking minority stakes in both Crypto.com and its prediction markets unit, OG.com, though financial terms were not disclosed. Event contracts from OG.com will be available on Robinhood's platform. Crypto.com has spun out OG as a standalone company, previously valued at $5 billion when Citadel Securities invested in July. The partnership aims to attract more traders to prediction markets, with both companies discussing additional products like equity-linked perpetual futures. Robinhood's prediction markets business has grown substantially, with event contracts revenue reaching $156 million in Q2, up more than tenfold year-over-year.

Yahoo Finance
Aug 21st, 2026
Crypto.com deletes user account with funds, denies account exists for weeks

A Crypto.com user discovered his exchange account was inaccessible despite receiving login confirmation emails, with his funds frozen inside. The user, who had operated the account normally for years, found the platform returning "401 Unauthorized" errors when attempting to access his funds. Customer support provided contradictory information, first calling the account "rejected," then claiming no account existed under his email address. After BeInCrypto contacted Crypto.com with detailed questions, the exchange issued a vague statement citing regulatory compliance obligations and potential account restrictions during reviews, but provided no specific timeline for resolution. The company declined to comment on individual accounts or confirm whether the user's case involved such a review. Similar complaints have appeared in Crypto.com's public forums, with users reporting comparable access issues and support loops. Eight days after the incident, the user's funds remain inaccessible.

PR Newswire
Aug 12th, 2026
Crypto.com launches tokenized stocks with 24/7 trading access from $1

Crypto.com has launched Tokenized Stocks, allowing users to gain exposure to US equities and ETFs through its app. The service offers access to 1,500 underlying stocks and funds from as little as $1. Available to eligible users in the EEA and other approved jurisdictions, the product provides 24/7 trading of tokenised stocks tracking assets like NVDA, TSLA, and AAPL, as well as commodity ETFs. Users can trade fractionally with fast settlement outside traditional market hours. The tokenised stocks are derivative instruments tracking price performance without conferring ownership or shareholder rights, though users may receive dividend equivalent adjustments. Underlying assets are held with Alpaca, a US-regulated broker-dealer. For a limited period, Crypto.com offers zero-commission trading on Tokenised Stocks. The service is provided by Foris Capital CY Limited, regulated by Cyprus's financial authority.

Yahoo Finance
Jul 28th, 2026
Emirates, world's most profitable airline, accepts crypto payments for flights

Emirates has begun accepting cryptocurrency payments for flights through Crypto.com Pay on its website and mobile app. The service, launched on 28 July, is available to eligible UAE residents for bookings priced in Emirati dirham. The implementation follows a partnership agreement signed in July 2025. Customers with Crypto.com accounts can now pay directly from their digital wallets, with transactions processed according to UAE regulatory standards. Emirates is the world's largest long-haul international carrier. For the financial year ended 31 March 2026, the airline posted record profits of AED 19.7 billion (approximately $5.4 billion) on revenue of roughly $41 billion. The carrier transported 53.2 million passengers during the period. The Dubai-based airline operates a fleet of about 277 aircraft serving more than 140 destinations.