H

Hospital for Special Surgery

Orthopedic and rheumatology care with robotics

Vice President - Development Operations

Full-Time
$326.8k - $387.1k
Expert
Bachelor's, Master's
New York, NY, USA
In Person
Business & StrategyBusiness Operations

About the job

Requirements
  • A bachelor's degree in business administration, operations management, information management, or a related field is required.
  • Ten or more years of progressive management experience in healthcare fundraising and operations, including experience in an academic medicine environment.
  • Deep technical competence in customer relationship management (CRM) management and success managing technical teams.
  • Current knowledge of emerging technology to integrate tools that enhance reporting, analytics, research, and prospect management in support of fundraising activities.
  • Knowledge of industry best practices and a continuous-improvement mindset.
  • A solid background in program and project management, including planning, budgeting, resource allocation, stakeholder engagement, risk management, prioritization, and decision-making.
  • A strategic approach that aligns communications and programs with broader organizational goals.
Responsibilities
  • Assess the Development team to ensure appropriate alignment and allocation of resources and personnel across development functions and programs.
  • Evolve the data strategy by creating structure and automating systems to leverage data in support of continued growth.
  • Optimize and grow communications, events, and the annual fund by defining program goals, creating data efficiencies, encouraging cross-functional collaboration, documenting workflows, and establishing accountability.
  • Provide analysis and regular reports to the Chief Development Officer, executive leadership, Board of Trustees, development leadership, and team on fundraising performance, donor trends, and operational metrics to guide strategy and measure impact.
  • Develop dashboards and performance reports that guide fundraising strategy and measure key performance indicators.
  • Develop a business plan for Bike HSS, conduct a brand evaluation, and manage a strategic rebrand transition for the program.
  • Create and execute a corporate giving strategy that builds on Bike HSS and other events.
  • Define and build a donor stewardship program using best practices and standards across giving levels, with particular focus on donors of $1 million and above.
  • Automate routine processes and optimize workflows for gift acceptance and processing, donor and patient confidentiality, financial regulations, and data management.
  • Partner with HSS IT, finance, research administration, clinical programs, and marketing to align fundraising operations with organizational goals and ensure accurate forecasting, timely information sharing and reporting, compliance, and donor communications.
  • Recruit, mentor, develop, evaluate, and retain a team of development professionals.
  • Work with development leadership and the fundraising strategy team to ensure programs drive a culture of philanthropy and strategic engagement of key stakeholders.
  • Model the purpose and mission of Hospital for Special Surgery.
Desired Qualifications
  • A master's degree in business administration, operations management, information management, or a related field is preferred.
  • Experience overseeing a customer relationship management (CRM) conversion is preferred.

About the company

H

Hospital for Special Surgery

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Hospital for Special Surgery focuses on orthopedic and rheumatologic care for adults and children, including pediatric orthopedics and joint replacement. It uses diagnosis, surgical and non-surgical treatments, and follow-up care, with joint replacement guided by computer navigation and robotics to improve precision. The hospital differentiates itself by specializing in musculoskeletal health, handling a high volume of orthopedic procedures, and integrating research and medical education within the same institution. Its goal is to deliver high-quality, outcome-driven musculoskeletal care and advance orthopedic science and training for better patient outcomes.

Company Size

10,001+

Company Stage

Grant

Total Funding

$36.6M

Headquarters

New York City, New York

Founded

1863

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Simplify Jobs

Simplify's Take

What believers are saying

  • Pam Teufel joined September 8, 2026, strengthening hiring and retention execution.
  • Joel Press became Physician-in-Chief May 1, 2026, pushing access and non-operative growth.
  • HSS expanded Florida access in January 2026 and launched RightMove with $21 million.

What critics are saying

  • NYU Langone and Northwell are closing the New York orthopedic gap in 2026 rankings.
  • Florida partnerships with Jupiter Medical and Naples dilute HSS's premium-center exclusivity.
  • A misrouted AI triage or adverse surgery outcome could trigger malpractice and brand damage.

What makes Hospital for Special Surgery unique

  • HSS held U.S. orthopedics No. 1 for 17 straight years in 2026.
  • Weill Cornell affiliate HSS concentrates exclusively on musculoskeletal care, research, and education.
  • HSS now deploys 24/7 AI scheduling and triage through Ema Unlimited.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Gym Membership
  • Family Planning Benefits
  • Fertility Treatment Support

Growth & Insights and Company News

Headcount

6 month growth

7%

1 year growth

9%

2 year growth

9%
Newswise
Oct 15th, 2026
HSS study finds robotic-assisted lumbar fusion associated with lower opioid use after surgery.

HSS study finds robotic-assisted lumbar fusion associated with lower opioid use after surgery. Newswise - San Antonio, TX, October 15, 2026 - Patients who underwent robotic-assisted minimally invasive lumbar fusion surgery required significantly less opioid medication during their hospital stay, without increased complications or longer hospital stays, compared with patients treated using conventional navigation-guided techniques, according to research presented by Hospital for Special Surgery (HSS) at the North American Spine Society (NASS) Annual Meeting. The study, Comparison of Opioid Utilization After Robotic Arm-Assisted and Navigation-Guided Minimally Invasive Transforaminal Lumbar Interbody Fusion (MIS-TLIF), evaluated 804 patients who underwent one- or two-level lumbar fusion procedures between 2017 and 2025. Researchers found that patients whose surgeries were performed with robotic arm guidance used 16% less opioid medication during their hospitalization and were significantly less likely to require intravenous patient-controlled analgesia (PCA), a stronger form of pain management. The findings come at a time when spine surgeons continue seeking ways to reduce opioid exposure while maintaining effective postoperative pain control. "Reducing patients' exposure to opioid medications after surgery remains an important goal in spine care," said Sheeraz A. Qureshi, MD, MBA, Co-Chief of HSS Spine and co-author of the study. "While robotic technology is often recognized for improving surgical precision, these results suggest its benefits may extend beyond the operating room." Minimally invasive transforaminal lumbar interbody fusion commonly uses advanced imaging and navigation systems to guide the placement of spinal implants. Robotic arm-assisted platforms build upon those technologies by providing additional stability and precision during surgery. While previous studies have largely focused on implant placement accuracy and surgical efficiency, less has been known about whether robotic assistance influences postoperative pain management. Using a prospectively maintained spine surgery registry, investigators compared outcomes among 203 patients who underwent navigation-guided surgery and 601 patients who underwent robotic-assisted procedures. After accounting for differences in patient characteristics, surgeons and other factors, the robotic-assisted group consistently demonstrated lower opioid utilization. Key findings included: * 16% reduction in total in-hospital opioid consumption among patients who underwent robotic-assisted surgery * 21% reduction in opioid use during the first 24 hours after surgery * 57% reduction in the likelihood of requiring PCA pain medication * No significant differences in complications or hospital length of stay "We observed a consistent reduction in opioid utilization among patients who underwent robotic-assisted surgery, including lower overall opioid consumption and substantially less need for intravenous patient-controlled analgesia," said Kyle W. Morse, MD, spine surgeon at HSS and co-author of the study. "Importantly, these reductions occurred while maintaining similar safety outcomes. These findings suggest robotic guidance may offer meaningful benefits for patients recovering from lumbar fusion surgery and could play an important role in future opioid-sparing perioperative care pathways." The findings add to a growing body of evidence that robotic-assisted spine surgery may provide benefits beyond surgical precision, potentially helping reduce opioid exposure during recovery while maintaining comparable safety outcomes. HSS is the world's leading academic medical center focused on musculoskeletal health. At its core is Hospital for Special Surgery, nationally ranked No. 1 in orthopedics (for the 17th consecutive year), No. 3 in rheumatology by U.S. News & World Report (2026-2027), and the best pediatric orthopedic hospital in NY, NJ and CT by U.S. News & World Report "Best Children's Hospitals" list (2026-2027). HSS is the worlds most awarded hospital in orthopedics by Newsweek each year since the "World's Best Specialized Hospitals" survey was introduced in 2020. Founded in 1863, the Hospital has the lowest readmission rate in the nation, and among the lowest infection and complication rates. HSS was the first in New York State to receive Magnet Recognition for Excellence in Nursing Service from the American Nurses Credentialing Center six consecutive times. An affiliate of Weill Cornell Medical College, HSS has a main campus in New York City and facilities in New Jersey, Connecticut and in the Long Island and Westchester County regions of New York State, as well as in Florida. In addition to patient care, HSS leads the field in research, innovation and education. The HSS Research Institute comprises 20 laboratories and 300 staff members focused on leading the advancement of musculoskeletal health through prevention of degeneration, tissue repair and tissue regeneration. In addition, more than 200 HSS clinical investigators are working to improve patient outcomes through better ways to prevent, diagnose, and treat orthopedic, rheumatic and musculoskeletal diseases. The HSS Education Institute is a trusted leader in advancing musculoskeletal knowledge and research for physicians, nurses, allied health professionals, academic trainees, and consumers in more than 165 countries. The institution is collaborating with medical centers and other organizations to advance the quality and value of musculoskeletal care and to make world-class HSS care more widely accessible nationally and internationally. www.hss.edu. Media Contacts: Tracy Hickenbottom/Rachael Rennich/Lizzy Keach Media contact. Related experts. Type of article. Section.

Hospital for Special Surgery
Sep 12th, 2026
Hospital for Special Surgery (HSS), The Global Leader in Orthopedics, Launches Newco Targeting $380B National Musculoskeletal Health Burden

Hospital for Special Surgery (HSS), the world’s leading academic medical center specializing in musculoskeletal health, today announced a $21M Series A to launch RightMove Powered by HSS™, an independent for-profit company, whose mission is to make high quality, patient-focused virtual musculoskeletal physical therapy available to all Americ...

HR TODAY
Aug 22nd, 2026
Hospital for Special Surgery (HSS) appoints Pam Teufel as Chief People Officer.

Hospital for Special Surgery (HSS) appoints Pam Teufel as Chief People Officer. New York, United States, August 2026 - Hospital for Special Surgery (HSS) has announced the appointment of Pam Teufel (Pam T.) as Chief People Officer (CPO), effective September 8, 2026. Teufel brings more than three decades of human resources leadership experience, predominantly across healthcare organizations ranging from academic medical centers and community health systems to private equity-backed healthcare businesses. She will report to HSS President and CEO Bryan T. Kelly, MD, MBA. Teufel joins HSS from Main Line Health, where she served as Senior Vice President and Chief Human Resources Officer from March 2021 to June 2026. During her tenure, she led strategic HR initiatives spanning executive compensation, retirement benefits, change management, employee recognition, learning, and organizational effectiveness. She also served for four years as a Board Member of the Greater Philadelphia Business Coalition on Health. Previously, Teufel served as Chief Human Resources Officer at Saint Peter's Healthcare System, where she helped transform the HR function through new technology, an HR service center, leadership development, employee engagement, and modernization of legacy practices. Before that, she was Chief People Officer at DermOne - Dermatology, Cosmetic & Scarless Vein Center, leading people systems, employer branding, talent attraction and retention, and total rewards in a growing healthcare environment. Earlier, Teufel served as Executive Vice President and Chief Human Resources Officer at Thomas Jefferson University, with responsibility for HR across the university, hospitals, and physician practice plan. As the first functional leader hired to combine these HR functions, she established an enterprise-wide approach to talent management, executive compensation, shared services, and HR leadership. Her earlier healthcare leadership experience includes serving as Vice President of Human Resources at Temple Health - Temple University Health System, where she led HR for a health system of approximately 6,600 employees, and more than four years in HR leadership roles at Scripps Health. Teufel also spent more than seven years with LabCorp, progressing from Manager, Human Resources to Divisional Director, Human Resources, with responsibility for HR operations and people strategy across multiple regions and states. Earlier, she worked with Wegmans Food Markets as a Personnel Representative and began her professional career in broadcasting as an Evening Anchor with Gilmore Communications 1470 WTKO. A 2025 recipient of the HR Lifetime Achievement Award, Teufel has built a career around HR transformation, organizational design, employee engagement, leadership development, total rewards, labor relations, and building higher-performing, resilient workplace cultures. At HSS, she will bring this experience to the organization's people strategy and continued pursuit of HR excellence. About Hospital for Special Surgery (HSS). Founded in 1863, Hospital for Special Surgery (HSS) is an academic medical center focused on musculoskeletal health. HSS is nationally ranked No. 1 in orthopedics for the 17th consecutive year and No. 3 in rheumatology by U.S. News & World Report for 2026-2027. It was also ranked the world's No. 1 hospital for orthopedics for a fifth consecutive year in 2025 in Newsweek's survey of medical professionals across more than 20 countries. An affiliate of Weill Cornell Medical College, HSS has its main campus in New York City, with additional facilities in New Jersey, Connecticut, Long Island and Westchester County in New York, and Florida. The organization combines specialized patient care with research, innovation, and education focused on advancing musculoskeletal health.

Hospital for Special Surgery
Aug 21st, 2026
HSS appoints Pam Teufel as Chief People Officer.

HSS appoints Pam Teufel as Chief People Officer. Following a national search, HSS is pleased to announce the appointment of Pam Teufel as Chief People Officer (CPO) effective September 8. Pam brings to HSS three decades of healthcare human resources experience ranging from academic medical centers to community health systems to private equity-backed start-ups. A 2025 recipient of the HR Lifetime Achievement Award, she has enabled several organizations to achieve higher performing, more resilient cultures, and national recognition for HR excellence. Pam will report to HSS president and CEO Bryan T. Kelly, MD, MBA. Pam comes to HSS from Main Line Health, where she has been Chief Human Resources Officer since 2021; she held that role previously at Saint Peter's Healthcare System and at Thomas Jefferson University and Hospitals. At Jefferson, she was the first functional leader hired to combine human resources across the university, the hospitals, and the physician practice plan. At Main Line, she built the organization's first comprehensive workforce strategic plan and helped that institution earn 'Great Place To Work' certification for five consecutive years. HSS is excited to welcome Pam, who's expertise and leadership will help further our commitment to being the best place for all professionals in our field to advance their career and drive the future of musculoskeletal care. HSS is the world's leading academic medical center focused on musculoskeletal health. At its core is Hospital for Special Surgery, nationally ranked No. 1 in orthopedics (for the 17th consecutive year), No. 3 in rheumatology by U.S. News & World Report (2026-2027), and the best pediatric orthopedic hospital in NY, NJ and CT by U.S. News & World Report "Best Children's Hospitals" list (2025-2026). HSS is the worlds most awarded hospital in orthopedics by Newsweek each year since the "World's Best Specialized Hospitals" survey was introduced in 2020. Founded in 1863, the Hospital has the lowest readmission rate in the nation, and among the lowest infection and complication rates. HSS was the first in New York State to receive Magnet Recognition for Excellence in Nursing Service from the American Nurses Credentialing Center six consecutive times. An affiliate of Weill Cornell Medical College, HSS has a main campus in New York City and facilities in New Jersey, Connecticut and in the Long Island and Westchester County regions of New York State, as well as in Florida. In addition to patient care, HSS leads the field in research, innovation and education. The HSS Research Institute comprises 20 laboratories and 300 staff members focused on leading the advancement of musculoskeletal health through prevention of degeneration, tissue repair and tissue regeneration. In addition, more than 200 HSS clinical investigators are working to improve patient outcomes through better ways to prevent, diagnose, and treat orthopedic, rheumatic and musculoskeletal diseases. The HSS Education Institute is a trusted leader in advancing musculoskeletal knowledge and research for physicians, nurses, allied health professionals, academic trainees, and consumers in more than 165 countries. The institution is collaborating with medical centers and other organizations to advance the quality and value of musculoskeletal care and to make world-class HSS care more widely accessible nationally and internationally.

Business Development Board of Palm Beach County
Jun 23rd, 2026
Three local businesses in the Palm Beaches; leaders visit to show appreciation.

Three local businesses in the Palm Beaches; leaders visit to show appreciation. The Palm Beaches have become one of the most competitive business destinations in the Southeast - home to more than 577 corporate headquarters, 6,231 healthcare facilities, and 720 distribution and logistics operations. But the data only tells part of the story. What makes Palm Beach County's business growth distinctive is the range of companies choosing to invest here and the reasons they stay. To recognize that investment firsthand, local business leaders recently joined the Business Development Board of the Palm Beaches for a central region bus tour visiting three companies that represent the depth and diversity of the county's economy. From a globally ranked healthcare institution to a Shark Tank brand shipping nationwide to a homegrown entrepreneur scaling a national company from downtown West Palm Beach - each stop illustrated why companies in Palm Beach County have access to the talent, infrastructure, and quality of life that larger markets struggle to match. Top orthopedics facility: HSS Florida. When Hospital for Special Surgery opened its 60,000-square-foot facility in West Palm Beach, it made a statement about the caliber of companies choosing Palm Beach County as an expansion market. HSS has held the No. 1 ranking in orthopedics from U.S. News and World Report for 16 consecutive years and has been named the world's top orthopedic hospital by Newsweek for five straight years. Since opening, HSS Florida has provided care to approximately 40,000 patients, doubled its physician roster from seven to 14, expanded from two to four operating rooms, and added satellite locations in Wellington and Jupiter. The facility now employs approximately 120 people across the Palm Beaches and continues to grow. For executives and professionals evaluating a business relocation to Palm Beach County, HSS Florida answers a critical quality-of-life question: can I access world-class specialized healthcare here? The answer is yes - without leaving the county. A national brand that ships from Palm Beach County: Boarderie. Not every company in Palm Beach County relocated from somewhere else. Some of the county's most compelling business growth stories started right here. Boarderie, co-founded by Aaron Menitoff and Rachel Solomon in 2020, is the first and only company shipping fully pre-assembled, catering-quality charcuterie boards overnight nationwide - and every board ships from its headquarters in Riviera Beach. What started as a pandemic-era pivot became one of the fastest-growing food and logistics brands in the country. Boarderie secured a deal with Lori Greiner on ABC's Shark Tank, saw sales surge 1,000 percent post-airing, and has generated more than $70 million in lifetime revenue. The company earned a spot on Oprah's Favorite Things list and set a Guinness World Record for the largest charcuterie board ever created. Today Boarderie operates a 15,000-square-foot production facility in Palm Beach County, produces up to 3,000 boards daily, and employs more than 70 team members. The company could have located its headquarters anywhere in the country, but it continues to stay in the Palm Beaches - a decision rooted in the same workforce access and infrastructure advantages that draw Fortune 500 companies to the region. Local entrepreneurial success story: Ideal Nutrition. Founded in 2016 and headquartered in downtown West Palm Beach, Ideal Nutrition has grown into a scalable, innovation-driven healthy meal delivery company with several large distribution and production centers across Palm Beach County. The company employs hundreds of people in advanced logistics, operations, technology, and management - and continues to expand into new markets nationally. The origin story is what sets Ideal Nutrition apart in the conversation about business growth in Palm Beach County. Founder and CEO Wolfgang Brunet is a graduate of both Palm Beach State College and Florida Atlantic University. He launched the company in the same county where he earned his education, scaled it here, and continues to invest in the community that shaped his career. Ideal Nutrition is proof that Palm Beach County does not just attract companies from other markets. It develops the entrepreneurs who create them - and provides the infrastructure for those companies to compete nationally from day one. What these companies say about Palm Beach County's business environment. Three companies. Three different backgrounds. HSS Florida is a world-class institution that chose this market for expansion. Boarderie is a startup that grew into a nationally recognized brand without ever leaving. Ideal Nutrition is a homegrown company led by a local graduate who turned a Palm Beach County education into a thriving enterprise. Together they reflect the depth of a county economy that supports businesses in healthcare, innovation, logistics, and advanced operations - all within a region that also leads the state in financial services growth and is establishing itself as a hub for quantum computing and defense technology. Their growth generates more than revenue. It creates good jobs, expands career pathways, and strengthens the diversified economy that makes Palm Beach County one of the most attractive business environments in the country. To explore business opportunities in Palm Beach County, visit bdb.org. Let's talk. With customized strategies, essential resources, and a collaborative network of industry leaders, Business Development Board is here to fuel your success.