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Beth Israel Lahey Health

Integrated health system delivering care, education

Nursing Assistant Emergency Department

Full-Time
$20 - $26.92/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Entry
United States
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Basic Life Support certification is required; new hires or transfers have 30 days to obtain it.
  • Basic ability to read, write, and perform basic four-function math is required.
  • Ability to obtain knowledge of medical terminology, basic personal computer skills, and interpersonal skills is required.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Provide basic patient care under the supervision of a registered nurse, addressing patients’ personal needs, comfort, and safety.
  • Care for patients as delegated by the registered nurse and complete activities of daily living for assigned patients in accordance with delegation competency requirements for unlicensed assistive personnel.
  • Take and record vital signs, height, weight, and oxygen saturation as applicable, and report unusual patient observations or reactions to the assigned or charge nurse.
  • Collect specimens for analysis and measure and record patient intake and output.
  • Provide personal care and assist patients with activities of daily living.
  • Perform basic clinical procedures independently or under the direct supervision of a nurse.
  • Support patients’ nutritional needs, including helping order room service, setting up meal trays, and feeding patients as required.
  • Carry out safety interventions for patients and support a culture of safety.
  • Follow applicable infection control policies and procedures.
  • Assist as a patient safety attendant after completing the required competency.
  • Assist with orienting new Nursing Assistant colleagues.
  • Perform additional unit-based activities and other assigned duties as needed.
  • Incorporate Lahey Clinic guiding principles, mission, and goals into daily activities and comply with clinic policies and departmental behavioral expectations.
  • Maintain courteous and effective interactions with colleagues and patients and adhere to customer service standards.
  • Demonstrate understanding of the job description, performance expectations, and competency assessment.
  • Participate in departmental or interdepartmental quality improvement activities and complete mandatory education.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.