Oetiker

Manufactures clamps and quick-connectors for vehicles

Sales Operations Specialist

Sales OperationsConfirmed live in the last 24 hours

Full-timeBangkok, ThailandTHB600kIn-person

About the Job

Requirements

A Bachelor's degree is required.
At least 2–3 years of customer service or sales experience is required.
Good communication skills in English are required.
Proficiency in Microsoft Office, including Excel, Word, and Outlook, is required.
Strong organizational, problem-solving, critical-thinking, and multitasking skills are required.
Excellent communication, analytical, and interpersonal abilities are required.

Responsibilities

Process customer purchase orders through email and web-based electronic data interchange, maintain customer databases, and update contact information in SAP.
Prepare and process sales orders, credit memos, debit memos, pro forma invoices, and sales return orders in SAP.
Track customer orders to ensure timely delivery and fulfillment, and follow up on pending orders, billing, and payments.
Maintain accurate sales transaction records and ensure compliance with company policies and trading regulations.
Review and confirm customer delivery requirements, schedules, and shipping instructions, and create and process shipment transactions in SAP upon customer orders.
Generate delivery orders, picking lists, invoices, and related shipping documents accurately and on time in SAP.
Liaise with logistics and warehouse teams to ensure order accuracy and timely dispatch.
Support other logistics and administrative activities assigned by management.

Desired Qualifications

Experience in the automotive industry is preferred.
Experience in trading, automotive, or manufacturing companies, including knowledge of import, export, and customs, is desirable.
Familiarity with Salesforce, enterprise resource planning systems, and SAP is preferred.

Job Description

Position Summary

Responsible for supporting end-to-end Sales Operations and Logistics activities by managing customer orders, delivery schedules, demand forecasts, consignment dispatches, and accounts receivable follow-up. Coordinate closely with customers, sales teams, suppliers, logistics providers, and internal stakeholders to ensure efficient order fulfillment, smooth import operations, timely domestic deliveries, and compliance with company policies and regulatory requirements.

Essential Functions

Process customer purchase orders via email and Web-based EDI. Maintain customer databases and update contact information in SAP
Prepare and process sales orders,credit memos, debit memos, proforma invoices, and sales return orders in SAP
Track customer orders and ensure timely delivery and fulfillment. Follow up on pending customer orders, billing, and payments
Maintain accurate records of sales transactions. Ensure compliance with company policies and trading regulations
Review and confirm customer delivery requirements, schedules, and shipping instructions. Create and process shipment transactions in SAP upon customer order
Generate Delivery Orders, Picking Lists, Invoices, and related shipping documents accurately and on time in SAP
Liaise with logistics and warehouse teams to ensure order accuracy and timely dispatch
Support other logistics and administrative activities assigned by management

Qualifications

Bachelor’s Degree
Minimum 2-3 years of customer service or sales experience. (Experience in the automotive industry is preferred)

Additional Information

Experience in trading, automotive, or manufacturing companies, with import, export, and customs knowledge
Good communication skill in English
Proficiency in MS Office (Excel, Word, Outlook). Familiar with Salesforce, ERP and SAP would be preferred
Strong organizational, Problem solving, Critical thinking multitasking skills
Excellent communication, analytical and interpersonal abilities
Good team player and highly motivated with lot of initiatives

Base Salary to be Offered (anticipated). Reflect in local currency. No decimals - round up or down.: 600000

About the Company

Oetiker

Manufactures clamps and quick-connectors for vehicles

Oetiker supplies high-quality connecting solutions for the vehicle industry and other industrial segments, focusing on ensuring reliable connections for mission-critical parts. Its product lineup includes clamps, rings, straps, and quick-connectors used in powertrain, drivetrain, and medical applications. The company combines products with engineering, prototyping, and testing support to quickly develop comprehensive clamping and connection solutions. With 1,800+ employees across more than 25 countries and over 75 years of experience, Oetiker positions itself as a global, long-term partner for leading OEMs. Its differentiators include deep expertise in a broad range of high-end clamps and connectors, combined with hands-on engineering services to tailor solutions and overcome specific clamping challenges. The company’s goal is to help customers achieve reliable connections in critical systems, maintaining trust and continuity as a global supplier.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Horgen, Switzerland
Founded: 1942

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