Joni and Friends

Ministry Operations Manager

Business OperationsConfirmed live in the last 24 hours

Full-timeOrlando, FL, USA$55k - $60kIn-person

About the Job

Requirements

Must have a personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith.
Must have at least 3 years of experience in event planning, project management, and/or volunteer oversight.
Must be able to lift 25 pounds and physically assist with event setup.
Must be able to recruit, select, equip, and lead volunteers to execute ministry programs and events.
Must be able to travel domestically and internationally and work evenings and weekends as needed.
Must have a valid passport and driver's license.
Must be able to work effectively with Joni and Friends service departments to leverage partnerships for ministry success.
Must have strong organizational skills and attention to detail, and be able to manage multiple events and projects simultaneously.
Must have management skills, especially with volunteers.
Must have verbal and written interpersonal communication skills and be able to organize and prioritize daily tasks with varied deadlines.
Must be detail-oriented, committed to accuracy, flexible, able to work independently, and able to work as part of a team.
Must maintain confidentiality.
Must have general computer skills and working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet.
Must be able to sit for extended periods, operate standard office equipment, and communicate in person, by phone, and through virtual platforms.
Must be able to stand or walk for extended periods, bend, reach, carry materials, and set up or break down event spaces, including lifting, carrying, pushing, or pulling items up to 25 pounds.
Must adapt professionally and safely to offsite environments and varying schedules.

Responsibilities

Develop, implement, and evaluate ministry program strategies across virtual, hybrid, and in-person formats.
Establish operational priorities and determine appropriate implementation approaches.
Monitor program effectiveness and recommend operational or strategic improvements to leadership.
Provide leadership and direction to Outreach Area Team volunteers.
Recruit, select, train, and develop Area Team members and volunteers.
Coach and develop volunteer leaders to strengthen organizational capacity.
Delegate responsibilities and guide team leaders in executing ministry initiatives.
Advise churches and partner organizations on program implementation and ministry engagement opportunities.
Serve as a resource to partners on ministry models, outreach practices, and organizational programs.
Oversee operational processes supporting ministry initiatives and coordination functions delegated through the Outreach Area Team.
Analyze operational needs and determine appropriate allocations of time and organizational resources.
Support ministry logistics through oversight and direction.
Develop and manage the program budget.
Participate in domestic and international ministry programs as an organizational representative.
Collaborate with Global Operations to implement a logistics strategy for the Wheelchair Collection Program.
Perform other duties and projects assigned by the supervisor to support department and organizational needs.
Attend a church whose statement of faith does not contradict the Joni and Friends statement of faith.
Model Joni and Friends' Christian beliefs and practices to advance its gospel mission during working and nonworking hours.
Support staff and volunteers in following Christ by praying together, sharing Scripture, and setting an example of Christian living.
Engage with people living with disabilities with love and dignity in a manner that commends and proclaims the gospel.
Participate in or lead prayer and worship during meetings, events, and outreaches.
Affirm the Joni and Friends Statement of Faith annually and refrain from conduct or promoting religious beliefs inconsistent with it.
Uphold and advance Joni and Friends' mission, vision, and values.

Desired Qualifications

Understanding of Christian ministry, particularly Joni and Friends.

Duties:

Ministry Program Strategy and Oversight
1. Develop, implement, and evaluate ministry program strategies across virtual, hybrid, and in-person formats
2. Establish operational priorities and determine appropriate implementation approaches
3. Monitor program effectiveness and recommend operational or strategic improvements to leadership
Volunteer Leadership and Team Management
1. Provide leadership and direction to the Outreach Area Team volunteers
2. Exercise discretion in recruiting, selecting, training, and developing Area Team members and volunteers
3. Coach and develop volunteer leaders to strengthen organizational capacity
4. Delegate responsibilities and guide team leaders in execution of ministry initiatives
Organizational Collaboration and Partner Support
1. Advise churches and partner organizations regarding program implementation and ministry engagement opportunities
2. Serve as a resource to partners regarding ministry models, outreach practices, and organizational programs
Operational Administration
1. Oversee operational processes supporting ministry initiatives and coordination functions delegated through the Outreach Area Team
2. Analyze operational needs and determine appropriate allocations of time and organizational resources
3. Support ministry logistics through oversight and direction
4. Develop and manage the program budget
Participate in domestic and international ministry programs as an organizational representative
Collaborate and implement a logistics strategy for the Wheelchair Collection Program with Global Operations
Other duties and projects as assigned by supervisor to support department and organizational needs

Qualifications:

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
Desire to serve in a growing and dynamic Christian service ministry
3+ years of event planning, project management, and/or volunteer oversight required
Bachelor’s degree preferred
Ability to lift 25 pounds; physically able to help set up at events
Strong organizational skills with the ability to manage multiple events and projects simultaneously
Able to effectively recruit, select, equip and lead volunteers to assist in the execution of ministry programs and events
Must be able to travel, domestically and internationally, and work evenings and weekends as needed
Valid passport and driver’s license are required
Able to work effectively with Joni and Friends’ service departments to leverage partnerships for ministry success
Strong organizational skills with attention to detail
Excellent management skills, especially with volunteers
Good interpersonal communication skills both verbal and written and the ability to effectively organize and prioritize a wide range of daily tasks with varied deadlines are necessary
Must be detail oriented, committed to accuracy, and team player who is flexible and able to work independently
Must have a strong sense of confidentiality
Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet
Understanding of Christian ministry and specifically Joni and Friends is desirable

Physical Requirements:

This position involves both sedentary office work and occasional physical activity during and in preparation of onsite and offsite events. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, and communicate effectively in person, over the phone, and through virtual platforms. During events, the role may require standing or walking for extended periods, bending, reaching, carrying materials, and setting up or breaking down event spaces. The employee must be able to lift, carry, push, or pull items such as boxes, signage, or supplies up to 25 pounds.

Work is primarily performed in an office setting but also includes offsite environments such as hotels, conference centers, and retreat facilities. Offsite work may involve varying temperatures, lighting, and noise levels, as well as periods of increased activity during event setup and execution. Employees are expected to maintain professionalism, safety awareness, and flexibility while adapting to different environments and schedules.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation: $55,000 - $60,000, and it is an exempt position.

EMPLOYEE MINISTRY ENGAGEMENT:

Joni and Friends is a Christ-centered community. Therefore, we expect every employee at Joni and Friends to excel in their walk with Christ and in their specific employment role in our Christian community. We purposely create a gospel-centered environment and offer leadership and development training to help employees perform their work with integrity and excellence, serving in our Christian community at Joni and Friends to fulfill our religious ministry: to share the gospel and serve people living with disabilities.

All employees do this, regardless of their specific role, by:

Modeling Joni and Friends’ Christian beliefs and practices to advance our gospel mission during working hours and nonworking hours
Supporting fellow staff and volunteers at Joni and Friends in following Christ, by praying for each other, sharing Scripture and setting an example of how to live a faithful Christian life
Engaging in the lives of people living with disabilities with love, dignity, and in a manner that commends and proclaims the gospel.
Participating or leading in prayer and worship during meetings, events, and outreaches
Affirming the Joni and Friends Statement of Faith annually and not engaging in any conduct or promoting any religious beliefs inconsistent with such beliefs
Upholding and advancing Joni and Friends’ Mission and Vision through a focus on our Values.
Actively attending a church that has a statement of faith that does not contradict Joni and Friends’ Statement of Faith

Joni and Friends seeks to glorify God in the way we conduct ourselves, and in the work we do together as a Christian community. Employment at Joni and Friends is not only a job but a ministry and a calling from God.

About the Company

Joni and Friends

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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