Director, Business Lead - Commerce

You’lllead a small team ofBusiness Partners— our accountleads who work with our partners at the LEGO Group—andwho take responsibility for and champion the delivery of high-quality creativeand experiencework, always thinking about the value we bring as an in-house agency.

You will do this through a tireless passion for the LEGO brand, effective team leadership,and bymeeting our marketing partners’ needs while helping address their business challenges.

Reporting into the VP,OLALEGO Commerce, you’llbea keypart of the leadership team andhelp ensure we haveamazing relationships andoptimal operational set-up, working alongside a leadership team responsible for creating the conditions where high-quality thinking, great creative campaign& experiences,and our people can flourish.

Core Responsibilities

• As a natural navigator with experience in complex stakeholder landscapes, you will help guide agency teams through the complexity of working with multiple partners across the LEGO Group.You’ll read the signals of the business and ensure OLA Commerce is able to respond with agility.

• True partnership is about trust. As a leader of Business Partners, you will build strong relationships based on mutual respect, commercialunderstandingand a clear view of the difference between what a marketing partner wants and what they need.

• You’lldevelop a deep understanding ofthe full commerce ecosystem including partnering with our LEGO Retail, Trade ShopperMarketingand In-market partners— their regions, their business priorities, theirchallengesand the environments in which they need to deliver.

• On the operational side, you will help us develop the best agency set-up to respond to the evolving needs and ambitions of the business, including overseeing agency budget and capacity planning.

• You will define,trainand nurture the Business Partner team, championing the LEGO Group People Promise through your leadership style.

• You’llbring a calming influence, with enthusiasm and energy regardless of what is going on around you, keeping a cool head while helping others do the same.

• All this with a deep passion for the power of commerce and elevating our retail experiences both digitally and in-store.

Play your part in our team succeeding

This is an opportunity to join theOLA Commerce & Digital teamasDirector, Business Lead, playing a pivotal role in how the LEGO Group shows up across eCommerce, digitalchannelsand shopper touchpoints globally, with a focus on our LEGO Retail andthird-party retailers.

You’lllead multi-market briefs across a wide range of digital and commerce-driven channels, partner closely with teams across the business, and help orchestrate standout creative work.

We’reonly as strong as the teamdynamicwe create. We work closely together, supporting and inspiring each other and, importantly, having fun along the way.We’reexcited by the opportunity to bring in someone with a fresh perspective who can help strengthen the OLA Commerce & Digital team and add to the widerOur LEGO® Agency community.

“I joined the LEGO Group a year ago, and Icouldn’tbe lovingitmore. These rolesdon’tcome up very often, so this isa great opportunityfor someone who is hungry to learn and get stuck in. There is an open and respectful culture, a deep ambition for the work, and a real passion for the role of play in developing the builders of tomorrow — itdoesn’tget better than that!”

Do youhavewhat it takes?

• You will bring significant agencyleadership experience, either from an external agency orin-house agency environmentwith a focus on commerce and retailexperiences.

• You’llbe a proven people leader with a nurturing, inclusive approach, bringing positivity,energyand determination.

• You’llshow strong business maturity, building trusted relationships withkeystakeholdersand bringing the gravitas needed toinfluence atsenior levels.

• You’llbe an outstanding presenter of work, withstrong communicationand influencing skills.

• As part of a global agency network,you’llbe an excellent cross-agency collaborator, helping build bridges across regional hubs and the global team.

• You’llbring demonstrable experience improving agency operations, ways of working,processesand team structures.

• You’llbe able to travel internationally whenrequired. As part of a global agency, teamwork,collaborationand networking will be fundamental to your day-to-day work.