AI Architect / Technical Lead - AWS / React

We currently have a career opportunity for an AI Architect to join our team located in United States. This role is remote with 25-30% travel.

Technical Architect / Lead Technical Consultant will lead the architecture, design, and hands-on implementation of a next-generation cloud-native intelligent call routing platform built on AWS. The solution will leverage communications services, AI-powered decisioning, and Conversational AI capabilities to intelligently connect customers with the most appropriate agents based on skills, business priorities, customer attributes, and real-time operational conditions. The ideal candidate combines deep architecture expertise with strong hands-on development skills and the ability to engage directly with clients, business stakeholders, and engineering teams. 

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

• 10+ years of software engineering, architecture and enterprise application development experience.

• 5+ years designing and implementing AWS solutions; strong hands-on expertise with Node.js, Python, React and API development.

• Proven experience with TaskRouter, Voice APIs, Studio and programmable contact center platforms. 

• Experience implementing AI/ML, Conversational AI or Generative AI solutions.

• Deep understanding of cloud-native, microservices, serverless, API-led and event-driven architectures.

• Strong stakeholder management, communication and technical leadership skills. 

• Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
• Experience working with a globally distributed team and managing off-shore teams.
• Bachelor’s degree in Computer Science or related field.
• Must be open to travel.

Preferred Skills and Education:

Master’s degree in computer science or related field

ABOUT THE TEAM

Our App Modernization team helps businesses transform legacy systems and build future-ready applications. We deliver end-to-end solutions—combining cloud migration, custom application development, multi-cloud strategies, and modern UI and API integration. With expertise in DevSecOps, modern frameworks, and enterprise platforms, our team of engineers, architects, and project leaders partner with leading brands to drive innovation, accelerate delivery, and create lasting business impact. We also integrate AI-driven capabilities—such as intelligent automation, predictive analytics, and generative development tools—to enhance scalability, performance, and user experience. 

ADDITIONAL INFORMATION

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.​

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.​

Applications will be accepted until the position is filled or the posting is removed.​

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $133,600 to $173,600. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.

#LI-MG1

• Lead architecture, design and implementation of cloud-native intelligent routing solutions; Define API, integration and event-driven architecture patterns.

• Provide hands-on development using Node.js, Python, React and microservices technologies.

• Architect and implement AWS solutions utilizing Lambda, API Gateway, ECS/EKS, EventBridge, Step Functions, DynamoDB, SQS/SNS, RDS, CloudWatch and IAM. 

• Design Conversational AI and intelligent routing solutions leveraging TaskRouter, Voice APIs and programmable communications platforms.

• Conduct architecture reviews, mentor engineering teams and build proofs of concept.

• Serve as a trusted advisor to stakeholders and lead technical workshops.