Document Agent

Company

Cox Automotive - USAVehicle OperationsTitle Specialist IIndividual ContributorNo remote option; must work at a specified Cox locationNoDay

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

The Document  Agent is responsible for the accurate, efficient processing and management of vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and properly managing title inventory. The position supports internal teams, clients, dealerships, and partners to maintain smooth workflow, high-quality standards, and a positive customer experience.

Title Processing & Documentation

• Review and process vehicle title documents in accordance with state and federal regulations. 

• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney) 

• Enter, update, and maintain title information in internal systems with high accuracy. 

• Ensure all documentation is complete, compliant, and properly recorded. 

Mail Processing & Documentation

• Process, sort, and distribute incoming mail. 

• Prepare vehicle titles and associated documents for scanning. 

• Scan, verify, and associate documents to barcoded folders in the system. 

• Operate mail processing equipment and maintain scanning equipment. 

• Organize workspace and maintain document accuracy and security 

File Management & Inventory Control

• File and maintain documents in a secured vault repository.

• Retrieve documents and folders as needed. 

• Audit and maintain title inventory accuracy. 

• Ensure proper record retention and document tracking procedures are followed. 

Shipping & Release 

• Prepare outgoing title shipments and print waybills.  

• Coordinate release and shipment of vehicle titles to clients. 

Qualifications:

Minimum:

• High School Diploma/GED.
• Generally, less than 2 years of experience.

Preferred:

• Title processing, automotive administration, or office/clerical work.  

• ​Strong attention to detail and accuracy in data entry and document handling.  

• Proficiency in Microsoft Office (Outlook, Word, Excel).  

• Ability to work in a fast-paced, deadline-driven production environment.  

• Strong organizational, communication, and customer service skills. 

Physical Demands 

• Ability to sit, stand, bend, and reach for extended periods.  

• Ability to perform repetitive tasks in a production environment.  

• Ability to lift up to 35 lbs  

• Other duties as needed or required 

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.