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Miele

Premium domestic appliances manufacturer and supplier

Technicien Appareils Professionels

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRemote in LuxembourgNo salary listed

About the Job

Requirements

  • Completed technical training in electromechanics, electricity, or electronics, or equivalent experience.
  • At least 5 years of professional experience as a field technician.
  • Able to provide premium customer service and communicate with customers.
  • Proficient in French and sufficiently knowledgeable in English to attend training courses and understand technical documentation.
  • Sufficient computer knowledge to use and connect systems to a laptop or a customer's network.
  • Able to work independently and meticulously and make quick, accurate diagnoses.
  • Holds a category B driving licence.
  • Lives in northern Luxembourg or is a cross-border commuter within 15 km in Belgium or Germany.

Responsibilities

  • Install, maintain, and repair Miele Professional appliances in the assigned region.
  • Perform customer-site interventions, including commissioning, maintenance, and repair of professional appliances such as washing machines, dryers, sterilizers, and disinfection equipment.
  • Diagnose technical faults and, when necessary, carry out repairs or program adjustments using the supplied tools and laptop.
  • Train and advise users on optimal use and maintenance of the appliances.
  • Manage the spare-parts stock in the service vehicle, which is replenished overnight at the employee’s home.
  • Complete required administrative reports after each intervention and report to the Field Service Manager.

Desired Qualifications

  • Experience with motor-driven appliances and/or medical electrotechnical equipment is an advantage.
  • Knowledge of German or Luxembourgish is an advantage.

About the Company

Miele

Premium domestic appliances manufacturer and supplier

Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Gütersloh, Germany
Founded
1899

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