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ZALORA Group

Online fashion marketplace in Southeast Asia

Executive – Brand Partnerships

Full-Time
No salary listed
Entry
Bachelor's
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
In Person
Sales & Account ManagementAccount Management

About the job

Requirements
  • A bachelor's degree in Marketing, Business, Communications, or a related field.
  • Fresh graduates are welcome; internship experience in e-commerce, digital marketing, media, or analytics is a plus.
  • Basic understanding of digital marketing concepts, including paid media, funnels, and key performance indicators.
  • Comfort using Google Sheets or Excel; familiarity with formulas and pivot tables is preferred.
  • Comfort using Slides or PowerPoint.
  • Fluent English.
  • Mandarin and/or Bahasa Indonesia are advantageous.
Responsibilities
  • Assist Account Managers with day-to-day management of assigned brand accounts and categories.
  • Prepare meeting materials, take notes, and track action items and follow-ups.
  • Maintain accurate trackers for campaign status, budgets, and timelines.
  • Independently manage a defined portfolio of smaller accounts with guidance and regular check-ins.
  • Support campaign setup on ZAP and liaise with Creative, Ad Ops, and CRM teams to ensure timely delivery of assets and placements.
  • Update and maintain the ZAP annual calendar and cross-market launch timelines.
  • Perform basic quality assurance checks on live campaigns and assets.
  • Prepare and update pitch decks, one-pagers, media kits, and case studies.
  • Compile weekly and monthly performance reports using defined templates.
  • Track campaign key performance indicators including reach, clicks, conversions, and pacing, and flag anomalies.
  • Support basic analyses to inform optimization recommendations.
  • Handle ad hoc tasks supporting cross-market initiatives and promotions.
  • Complete training on the GFG Ads Platform (ZAP's self-serve platform) and internal tools.
  • Stay updated on ZALORA products, seasonal moments, and platform best practices.
Desired Qualifications
  • Familiarity with marketing platforms such as Meta, Google, and demand-side platforms, or analytics tools such as Google Analytics and Looker/Data Studio.
  • Interest in fashion and lifestyle trends and e-commerce.

About the company

Zalora is an online fashion retailer in Southeast Asia that uses a marketplace model to offer a large product range from local and international brands. It earns revenue by taking a commission on each sale of items like clothing, footwear, accessories, and beauty products, without holding significant inventory. The platform competes by focusing on fashion and lifestyle, curating over 50,000 items and providing features such as trend updates and style edits to help shoppers discover products. By targeting young, tech-savvy consumers and niche markets (e.g., modest wear, plus sizes) and running promotions for first-time subscribers, Zalora aims to attract and retain customers in a competitive e-commerce space.

Company Size

1,001-5,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$58.6M

Headquarters

Singapore, Singapore

Founded

2012

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Simplify's Take

What believers are saying

  • The March 2026 masterbrand launch strengthens partnerships and refreshes customer acquisition.
  • ZALORA’s AI chatbot lifted Singapore and Hong Kong satisfaction 20% year-on-year.
  • Grab PayLater on ZALORA reduces checkout friction and expands basket sizes.

What critics are saying

  • ZALORA cut 100 Southeast Asian jobs in April 2025, signaling fragile profitability.
  • GFG reported H1 2026 revenue down 3.5%, pressuring ZALORA’s growth engine.
  • Shopee, Lazada, and fast-fashion rivals compress margins and weaken ZALORA’s category moat.

What makes ZALORA Group unique

  • ZALORA launched ‘Got You Looking’ on February 20, 2026, sharpening its masterbrand.
  • Its six-market footprint spans Singapore, Malaysia, Hong Kong, Philippines, Indonesia, and Taiwan.
  • ZALORA combines fashion retail with omnichannel experiments like The Terminal and 1SS fulfillment.

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Benefits

  • Hybrid Work Options

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

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MARKETING-INTERACTIVE
Feb 26th, 2025
ZALORA unveils the secret behind every fashionable family this Hari Raya

Meanwhile, in Singapore, ZALORA has collaborated with the Singapore Fashion Council to hold an intimate styling session showcasing intricate details of collections at Design Orchard.

MARKETECH APAC
Jun 7th, 2024
ZALORA launches AI-powered chatbot across SEA users

ZALORA launches ai-powered chatbot across SEA users.

Pamper.my
Nov 2nd, 2023
The Terminal by ZALORA: Immersive Retail Experience for Year-End Shopping Season

ZALORA has also partnered with PayLater by Grab to offer customers interest-free monthly payments or the option to pay it all next month and earn GrabRewards points.

Inside Retail Asia
Nov 2nd, 2023
Zalora launches omnichannel retail concept 'The Terminal by Zalora'

Online fashion platform Zalora has launched 'The Terminal by Zalora' - its omnichannel retail experience - to kick off the year-end shopping season.

Tech Coffee House
Aug 16th, 2023
ZALORA Launches TITAN: A Leap Towards AI-Powered Fashion E-commerce

ZALORA is propelling the Asian fashion e-commerce scene into the future with the launch of its revolutionary AI integration - TITAN.