Cluster Beverage Manager - Operational, Pre-Opening

A Role That Connects Two Hotels Through One Passion – The Beverage Identity

Two hotels.

Two personalities.

Two very different moments in their journey.

At InterContinental Residences Dubai Business Bay, the focus is on delivering exceptional beverage experiences every day, driving performance, developing the team, and continuing to evolve an established operation.

At Kimpton Sevn Dubai, it's about building something new — creating the beverage identity, concepts, standards, team, and culture before the first guest walks through the door.

We are looking for a Cluster Beverage Manager who can do both.

Someone who understands that great beverage programmes are built through people, product, creativity, commercial thinking, and genuine hospitality.

You won't simply oversee beverage.

You'll help shape the beverage story across two very different hospitality experiences.

Two Hotels. Two Personalities. One Beverage Leader.

Your role will connect two distinct beverage journeys:

InterContinental Residences Dubai Business Bay

Operate. Elevate. Evolve.

• Drive beverage performance across the existing operation
• Maintain and elevate quality and service standards
• Develop the team and strengthen beverage culture
• Identify commercial opportunities and improve profitability
• Keep the programme relevant, engaging, and guest-focused

Kimpton Sevn Dubai

Create. Build. Launch.

• Develop the beverage strategy from the ground up
• Create concepts, menus, recipes, and standards
• Establish suppliers and beverage partnerships
• Recruit and develop the opening team
• Build the beverage culture and identity before opening

The opportunity is to bring your experience from a live operation into a pre-opening environment — while understanding that each hotel needs its own personality and point of view.

Why This Role Matters

Beverage touches almost every part of the guest experience.

As Cluster Beverage Manager, you will:

• Lead the beverage strategy across both properties
• Oversee beverage operations across all relevant F&B outlets
• Drive quality, consistency, innovation, and profitability
• Develop cocktail, wine, spirits, beer, coffee, tea, and non-alcoholic programmes
• Build strong beverage teams and develop future leaders
• Establish meaningful supplier and industry relationships
• Identify opportunities to grow revenue and improve guest experiences
• Ensure each property maintains its own distinctive beverage identity

Your challenge is not to make both hotels the same.

It's to make both hotels exceptional in their own way.

The Gig

Reporting to the Director of Food & Beverage, the Cluster Beverage Manager will provide beverage leadership across both properties.

• The Opportunity: Lead one operational beverage business while building another from the ground up
• The Focus: People, product, guest experience, creativity, quality, and commercial performance
• The Impact: Create beverage programmes that reflect the individual identity of each hotel while maintaining exceptional standards

One property needs you to keep moving forward. The other needs you to build the road ahead.

Stay Human

Beverage is hospitality.

It's the colleague who remembers a guest's favourite wine.

The bartender who knows when to recommend something new.

The server who can make a coffee recommendation feel personal.

The team member who turns a simple drink into part of someone's evening.

As Cluster Beverage Manager, you will:

• Lead with warmth, confidence, and authenticity
• Build relationships across both properties
• Coach and develop teams rather than simply manage them
• Make beverage knowledge approachable and engaging
• Encourage curiosity, creativity, and ownership
• Create a culture where people are proud of what they serve

Great beverage leadership starts with great people.

Your Day-to-Day

No two days will look the same.

One day you're reviewing beverage performance and coaching the team at InterContinental Residences Dubai Business Bay.

The next, you're tasting products, developing menus, meeting suppliers, or building the opening beverage programme for Kimpton Sevn Dubai.

Your world will include:

Cluster Beverage Strategy

• Develop and maintain the overall beverage strategy across both properties
• Ensure each hotel has a clear and relevant beverage identity
• Identify opportunities for collaboration, shared knowledge, and best practice
• Monitor industry trends and evolving guest expectations
• Balance brand standards with local relevance and creativity

InterContinental Residences Dubai Business Bay – Operations

• Oversee beverage performance across all relevant outlets
• Maintain high standards of product quality, service, presentation, and consistency
• Work with outlet leaders to improve guest experience and beverage performance
• Review menus, pricing, costing, and sales performance
• Identify opportunities to increase revenue and profitability
• Monitor inventory, wastage, and beverage costs
• Coach and develop the existing beverage team
• Use guest feedback and commercial data to continuously improve the programme

Kimpton Sevn Dubai – Pre-Opening

• Build the beverage programme from the ground up
• Develop outlet-specific beverage concepts and identities
• Create cocktail, wine, spirits, beer, coffee, tea, and non-alcoholic programmes
• Develop recipes, specifications, costing, and service standards
• Establish supplier relationships and product sourcing
• Support recruitment and build the opening beverage team
• Create beverage SOPs, training materials, and operational systems
• Lead tastings, trials, mock services, and pre-opening testing
• Establish the beverage culture before opening day

Beverage Development

• Create signature and seasonal beverage offerings
• Introduce relevant new products, techniques, and experiences
• Ensure menus remain fresh, distinctive, and commercially relevant
• Develop storytelling around key products and signature serves
• Build strong non-alcoholic and inclusive beverage offerings

Team Leadership & Development

• Lead, coach, and develop beverage teams across both properties
• Build beverage knowledge across outlet and F&B teams
• Conduct tastings, masterclasses, and regular training
• Develop beverage champions and future leaders
• Share best practices between the two properties
• Create a culture of curiosity, accountability, and continuous learning

Supplier & Industry Relationships

• Build strong relationships with suppliers, producers, distributors, and industry partners
• Source distinctive products that fit each hotel's identity
• Negotiate commercial terms while maintaining quality
• Conduct product tastings and evaluations
• Explore collaborations, guest shifts, masterclasses, and industry experiences
• Stay connected to Dubai's evolving beverage scene

Commercial & Financial Performance

• Own beverage revenue and profitability objectives across both properties
• Monitor beverage cost, margins, pricing, and menu performance
• Analyse outlet performance and identify commercial opportunities
• Control wastage, stock levels, and inventory accuracy
• Support menu engineering and strategic pricing
• Balance creativity with strong financial discipline

Quality, Safety & Compliance

• Ensure compliance with health, safety, hygiene, and responsible service standards
• Maintain correct product storage and handling
• Conduct beverage quality and operational checks
• Support audits and corrective action plans
• Ensure brand and hotel standards are consistently maintained

What Success Looks Like

• Strong and consistent beverage performance at InterContinental Residences Dubai Business Bay
• A distinctive, exciting beverage programme ready for Kimpton Sevn Dubai opening
• Clear beverage identities for both properties
• Engaged, knowledgeable, and confident beverage teams
• Healthy revenue and profitability across the cluster
• Strong cost control and inventory discipline
• Meaningful supplier and industry relationships
• Continuous beverage innovation
• Strong guest feedback and memorable beverage experiences
• A team that understands not only what they serve, but why it matters

Who This Role Is Perfect For

• Experienced Beverage Manager or senior beverage professional ready for a cluster role
• Strong background in luxury, lifestyle, upscale, or destination hospitality
• Proven experience managing beverage across multiple outlets
• Comfortable leading both operational and pre-opening environments
• Creative thinker with strong commercial awareness
• Passionate about cocktails, spirits, wine, beer, coffee, and non-alcoholic beverages
• Strong leader who enjoys developing people
• Confident working with suppliers, producers, and industry partners
• Comfortable moving between strategy, operations, guest experience, and numbers
• Excited by the opportunity to operate one property while building another

What We Need From You

Education

• Diploma or degree in Hospitality, Hotel Management, Beverage Management, or a related field preferred
• Relevant beverage, wine, spirits, or mixology qualifications are an advantage

Experience

• 6–8 years of Beverage or Food & Beverage experience
• Previous Beverage Manager, Cluster Beverage Manager, or senior beverage leadership experience preferred
• Proven experience managing beverage across multiple outlets
• Luxury hotel, lifestyle hotel, restaurant group, or destination hospitality experience highly desirable
• Strong knowledge across cocktails, spirits, wine, beer, coffee, tea, and non-alcoholic beverages
• Proven experience in beverage menu development, costing, and commercial management
• Strong supplier and industry relationships
• Previous pre-opening experience strongly preferred
• GCC/Dubai experience beneficial

Personal Attributes

• Creative, curious, and commercially minded
• Warm, confident, and naturally engaging
• Passionate about beverage and hospitality
• Strong leadership and communication skills
• Comfortable balancing two very different operational environments
• Detail-driven without losing sight of the bigger picture
• Excellent relationship builder and storyteller
• Naturally collaborative across departments and properties
• Passionate about developing people
• Comfortable challenging the status quo and trying something new
• Authentic, energetic, and unmistakably human

What You Can Expect from Us

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success begins with our people.

We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world’s most respected hospitality groups.

We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.

Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams—because when our people are supported and thriving, they create exceptional experiences for our guests and each other.

A Culture of Connection, Craft & Care

At InterContinental Residences Dubai Business Bay & Kimpton Sevn Dubai, we are united by a culture built on connection, craft, and care.

Connection is at the heart of how we work—how we collaborate as colleagues, engage with our guests, and build relationships that last beyond a single stay.

Craft defines our approach to hospitality. We take pride in the details, the discipline, and the consistency that transform service into memorable experiences.

Care is what brings it all to life. We care deeply for our guests, for one another, and for the communities we are part of. It is reflected in every interaction, every gesture, and every decision we make.

Together, these values create a workplace where people feel supported, empowered, and inspired to deliver hospitality at its very best.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people—we’d still love to hear from you.

Join us and be part of shaping two distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise will help define how guests connect, unwind, and remember us.