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Photon

Builds custom software and AI for big companies

Associate Server

System AdministrationConfirmed live in the last 24 hours
Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

  • Experience administering Windows Server operating systems, including versions 2016, 2019, or 2022.
  • Experience troubleshooting escalated Level 2 infrastructure issues and conducting root cause analysis with corrective and preventive actions.
  • Knowledge of server health checks, performance tuning, capacity monitoring, provisioning, and disk and storage management.
  • Experience performing backup and restore operations with enterprise tools such as Veeam, Commvault, or NetBackup.
  • Experience managing VMware vSphere and Hyper-V virtualization platforms.
  • Experience administering Active Directory, including user and group management, Group Policies, FSMO roles, and domain health.
  • Knowledge of DNS and DHCP administration.
  • Experience supporting Remote Desktop Services, IIS, and Active Directory Certificate Services.
  • Knowledge of high availability and disaster recovery readiness.
  • Experience with patch management using Azure Update Management, IT security compliance, vulnerability remediation, security hardening, baseline configurations, and audit recommendations.
  • Experience supporting incident response and security-related escalations.
  • Experience providing Level 2 support for Microsoft Azure services, including Azure or AWS virtual machines, virtual networks, network security groups, load balancers, storage services, backup, and Azure Site Recovery.
  • Experience monitoring and troubleshooting Azure resources using Azure Monitor, Log Analytics, and Alerts.
  • Experience supporting Azure Active Directory, Azure AD Connect, identity synchronization, Azure RBAC, subscriptions, and access controls.
  • Experience provisioning and optimizing Azure virtual machines, including resizing and disk expansion.
  • Experience supporting hybrid on-premises and Azure environments, cloud cost monitoring with Azure Cost Management, and on-premises-to-Azure migration activities.
  • Ability to troubleshoot VPN connectivity issues and provide basic ExpressRoute support.
  • Experience using PowerShell scripting for automation, reporting, and bulk administrative tasks.
  • Experience participating in Incident, Change, and Problem Management processes using ITIL.
  • Ability to maintain technical documentation, standard operating procedures, and knowledge base articles.

Responsibilities

  • Manage, configure, and troubleshoot Windows Server operating systems, including versions 2016, 2019, and 2022.
  • Handle escalated Level 2 issues from Level 1 teams and provide root cause analysis with corrective and preventive actions.
  • Perform daily server health checks, performance tuning, and capacity monitoring.
  • Provision servers and manage disks and storage.
  • Perform backup and restore operations using enterprise backup tools such as Veeam, Commvault, or NetBackup.
  • Manage VMware vSphere and Hyper-V virtualization platforms.
  • Administer Active Directory, including user and group management, Group Policies, FSMO roles, and domain health.
  • Design and manage DNS and DHCP.
  • Support Remote Desktop Services, IIS, and Active Directory Certificate Services.
  • Ensure high availability and disaster recovery readiness.
  • Perform patch management using Azure Update Management.
  • Ensure IT security compliance and remediate vulnerabilities.
  • Apply security hardening standards and baseline configurations, and implement audit recommendations.
  • Support incident response and security-related escalations.
  • Provide Level 2 support for Microsoft Azure services, including Azure or AWS virtual machines, virtual networks, network security groups, load balancers, storage, backup, and Azure Site Recovery.
  • Monitor and troubleshoot Azure resources using Azure Monitor, Log Analytics, and Alerts.
  • Support Azure Active Directory, Azure AD Connect, and identity synchronization.
  • Manage Azure RBAC, subscriptions, and access controls.
  • Provision and optimize Azure virtual machines, including resizing and disk expansion.
  • Support hybrid environments that integrate on-premises infrastructure with Azure.
  • Monitor and optimize Azure costs using Azure Cost Management.
  • Assist with on-premises-to-Azure migrations and provide post-migration support.
  • Troubleshoot network connectivity issues, including VPN and basic ExpressRoute support.
  • Develop PowerShell scripts for user management, server health checks, Azure operations, automation, reporting, and bulk administrative tasks.
  • Participate in Incident, Change, and Problem Management processes using ITIL.
  • Maintain detailed documentation, standard operating procedures, and knowledge base articles.
  • Collaborate with internal engineers, cloud architects, and security teams to resolve complex issues.

About the Company

Photon

Builds custom software and AI for big companies

Photon designs, builds, and runs custom software for large companies, combining an in-house creative agency with its own engineering teams. Its flagship client work includes rebuilding Samsung's US online store as a set of smaller linked services and creating Olive Garden's mobile app, which lets diners join the waitlist from their phones instead of waiting at the door. Clients hire Photon's teams to plan and code their apps, websites, and AI tools and to keep them running afterward, paying for the engineers and designers assigned to each project. Photon is privately held and based in London, with its US arm in Dallas and engineering centers in Chennai and Bengaluru.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
Not listed

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