Community Outreach Specialist

Overview

Summary

At Gift of Hope, we're dedicated to saving and enhancing as many lives as possible through organ and tissue donation. Join our mission as a Bilingual Community Outreach Specialist!  In this role, you will work collaboratively establishing, maintaining, and creating partnerships with key community stakeholders within the Gift of Hope donor service area to include educational, religious, civic and social organizations to increase organ and tissue donation, registration, and education.

Compensation range for this position is $64,335- $72,337 annually

Our Benefits

In addition to competitive salaries, we offer a comprehensive benefits package:

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Responsibilities

Essential Functions

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope’s mission, vision and core values:  providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that

  respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.

• Bilingual fluency in both Spanish and English is strongly preferred

• Identify, develop and maintain partnerships with select community, educational, religious, hospital, civic and social service organizations to increase awareness of, and support for, organ and tissue donation to increase registration

• Develop and implement programs/projects and special events to increase overall public awareness and increase donation registration rates in the communities we serve; foster participation by Ambassadors for Hope volunteers and Gift of Hope staff

• Complete a minimum of ten (10) community engagements per month
• Develop one (1) signature event per year

• In conjunction with Volunteer Coordinator, lead a volunteer chapter within assigned targeted communities and coordinate their efforts to promote organ and tissue donation; encourage attendance/support of community-based programs and Gift of Hope sponsored programs and support marketing and communication opportunities

• Works collaboratively with Donation Coordinators and Donation Liaisons to develop hospital community outreach programs for signature events and participate in donation committees

• Contribute to monthly newsletters, social media platforms and website, focusing content as it relates to area of expertise; assist in maintaining information on Gift of Hope websites

• Use Salesforce platform to enter all community outreach activities
• Other duties as assigned

Qualifications

Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job.

• Bachelor’s degree in community relations, business, marketing, or a related field, or equivalent work experience

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job.

• 3 years’ experience in community relations or not-for-profit public relations, preferably in a healthcare environment 
• Bilingual flluency in Spanish and English preferred
• Experience coordinating events and programs with community partners
• Experience developing and executing community-based programs and events
• Ability to cultivate and maintain community-based partnerships
• Ability to work effectively with a wide variety of audiences
• Ability to influence support for organ and tissue donation
• Intermediate skills in Excel, Word and PowerPoint

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to lift and move minimum of 30 pounds 
• Manual dexterity and visual acuity to input data
• Ability to hear, speak, and convey information to a variety of audiences

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

• Normal office environment
• Remote office environment
• Access to reliable transportation to travel to offsite locations to perform job functions
• Extensive time spent outside the office with community leaders and hospital staff to plan an implement community and hospital events within assigned territory 
• Work outside normal business hours including, weekends, evenings, and holidays
• Carry a personal cell phone to be accessible outside regular business hours

This job description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of the job. Other functions may be assigned by the supervisor and management retains the right to add or change the duties at any time at its discretion.

Gift of Hope Organ & Tissue Donor Network provides equal employment opportunities to all qualified candidates and does not discriminate with regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, family medical history or genetic information or any other classification protected by applicable law. All employment decisions are made based on an individual’s job-related qualifications and abilities.